zISO9001 Internal Quality Auditor Course Length:  16 Hours

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   Cost Per Attendee Before Discounts:     Public Price: $895.00
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   Onsite Training   Conduct training at your site for six to one hundred
   Train Six Persons at your site for $4,500.00
   Train Ten Persons at your site for $5,500.00
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Includes ISO9001:2008 changes

Graduates of QAI's Internal Audit class have actual audit experience.  Your students will be ready to conduct audits as soon as they return from the class.  In fact, we strongly recommend that students have an internal audit scheduled for themselves upon the return to the facility.

Onsite Training Tip:  When conducting this class as an onsite training class, hire QAI for an extra day to perform hands-on coaching using your system documentation.

Who should attend?

About the course:

Students in this course receive a rounded view of the ISO9000 systems as a whole.  They'll learn about the history of quality leading up to ISO9001.  In addition to talking about ISO9001 students begin to understand how the QMS fits into the company management system so that students can understand the positive impact that a good QMS can have on the bottom-line.  They learn about the specific requirements of the ISO9001 standard and relate the requirements back to the big picture view of the company.

A series of progressive learning, hands-on, practice process auditing exercises utilizing specially developed actual QMS documentation, designed by professional auditors.  Students learn to develop process audit skills in a measured approach that improves long-term results for the company. Students learn how to write effective audit reports.  A brief discussion of correction action concludes the course.  Graduates will have experience auditing, writing effective, objective reports that provide management the opportunity needed to make more effective corrective actions.

This course provides the chance to practice auditing with other individuals at like skill levels (beginners and intermediates)  in a controlled, classroom environment under the guidance of internationally certified auditors and course facilitators.  Students leave this course with actual audit experience having participated in 4-6 fun and interactive mock audit scenarios staged by QAI course designers. 

Because students leave this class with actual auditing experience this is probably the best class of its type available for persons that really prefer to put the knowledge and skills to work.  If you are looking for a lecture oriented only class this is not the place for you. It is 16 hours of fast paced learning. 

As always with all QAI classes, this class is taught by professional and internationally certified ISO auditors that have been there and done that many times. Training is a chance for experienced persons to help by transferring skills and knowledge acquired to students that want to learn. 
 
Course Objectives:

Course Hours:  8a-5p Daily

Course Agenda

* Introduction to ISO9001
* The history of Quality
* Understanding the Process Approach
* Making ISO fit with your business systems
* Levels of control - Making ISO a profit focused system
* Overview of the ISO9001 standard: clauses 4-8
* Class Size Case Studies
* Group Size Case Studies 
       - applying the standard in order to understand the 
         impact on your business
* Documentation and documentation requirements
 
Course Agenda Day Two

* Designing an Audit System for Success
* Introduction to the Mechanics of Auditing
* How to Prepare for an audit
* Department Self Assessment (Students perform gap analysis)
* Audit Checklist Development
* Interview Techniques - how to ask open ended questions
* Opening Meeting - raising the audit to a professional level
* Perform Process Audits Mock Audits - 3 way practice sessions
* Preparing  for Closing Meeting - How to summarize audit findings
* Presenting Audit Findings like a professional with supporting data
* Audit Report Writing and Distribution
* Discuss and describe how the ISO9001 Clauses are Linked
* Perform Second Process Audit Mock Audits - 3 way practice sessions
* Prepare for Closing Meeting
* Present Audit Findings - supporting the findings 
* Writing basic corrective action requests.

Successful completion of training: Students that successfully complete this course will pass a series of competency assessments, evaluations, and examinations that will lead to certification as a competent auditor.  
 
Related, complementary courses:

QAI Training LLC · 10 N. Van Buren Street Suite 100 · P.O. Box 372 · Nashville, IN 47448 · P:317.202.9000 · Fax:(800)556-3789