- Any person that intends to audit the ISO9001-2015 QMS
- Persons that that might also be audited
- Previously QMS auditors that need updated training
- Auditors that want to improve their internal auditing skills
- Persons that received poor training at any of our competitors and really want to learn to be an effective member of your audit team
49 upcoming classes
4 classes are 'Confirmed Go'
Pay for Three persons in a class and the Fourth person is free
Plan Ahead, Pay Ahead and Save with QAI
|Public Class Price||Discount Type||Availability|
|$850 per person!||with 90-day prepayment||41 classes available at this price|
|$1,050 per person!||with 60-day prepayment||1 class available at this price|
|$1,150 per person!||with 30-day prepayment||4 classes available at this price|
|$1,250 per person!||Under 30-Day Prepayment||3 classes available at this price|
Onsite Training Conduct training at your site for six to one hundred
Train Ten Persons at your site for $9,000
Train Fifteen Persons at your site for $10,500
Train Twenty Persons at your site for $12,000
This training is very informative. It helped me understand the internal audit process
Angie Lindemuth - 10/8/2019
Ted made it easy to follow along, and fun!
Kristy Barron - 9/18/2019
The instructor had real life experiences that helped the class understand his point.
Bruce Palmer - 9/18/2019
Ted was very friendly, extremely helpful. His stories and experiences were really nice and helpful to the training.
Nikki Irwin - 9/18/2019
Thank you for making me feel more confident in this process that is new to me! Ted was a fantastic and energetic teacher!
Sydney Elder - 9/18/2019
This was a great course. Ted kept the class engaged and found ways to relate materials across industries.
Kelsey Swafford - 9/18/2019
Ted did a wonderful job. His personal stories (experiences) kept me engaged. I appreciate the fact that he made us feel comfortable to ask questions and took the time to share personal experiences or lessons that will be value added for us.
Christina Tidwell - 9/18/2019
I feel like this course has prepared me to better do my job.
Lisa Crochet - 9/18/2019
This was a wonderful compilation of the new process centered auditing. Paul was professional and extremely knowledgeable.
Larry A. Fetter Jr. - 9/18/2019
This was the first training of this type that I have done and I found it very effective in conveying the concept, details and importance of the subject.
Jenn Makanoff - 9/18/2019
The layout and format of this training kept everyone involved and encouraged us to ask questions. The audit sample we did helped to understand the complete picture.
Hayden Hall - 9/18/2019
Great instructor and course. Explained very well and will be useful in the future.
Martha Odom - 8/28/2019
Even coming from an ISO-registered company, I learned a great deal of additional information about ISO9001:2015.
Jonathan Owen - 8/28/2019
The instructor (Russ) was very knowledgeable and used many tools to streamline and make a lot of information easier to understand.
Stephen Sibley - 8/28/2019
The facilitator was more than knowledgeable, expertly went through the prepared documents and exercises with us on a very professional level. He started and ended each session on time.
Michael Davis - 8/28/2019
He was very knowledgeable and taught well. He challenged me!
Adrienne Cozart - 8/28/2019
Engaging instructor. Personable. Good experience.
John White - 8/28/2019
I would not want another person training me. He was an amazing instructor and I loved his attitude.
Bellamina Likens - 8/28/2019
QAI, and more specifically Russ Pearce, could not provide a more established and positive class! I learned so much, I feel empowered to ask questions for better understanding, and I leave feeling confident.
Ashley Shields - 8/28/2019
Establishes a great foundation for 9001.
Carson Christuk - 8/28/2019
To audit you need to know the standard. The instructor was very knowledgeable. This class helped my team.
Robin Deming - 8/28/2019
Ted was awesome. Great sense of humor. He enjoys teaching ISO. He makes it fun. Thanks Ted!! Love the video graphics too.
Karena Knapp - 8/20/2019
Class helped me realize the intricacy of the ISO certification process and standards.
Rob Bick - 8/20/2019
Ted was extremely informative, patient, and thorough. You can tell he cares about what he does and made sure to be transparent which is really refreshing.
Sarah Marcum - 8/20/2019
It was a good class. Kept me interested and Ted made sure everything was understood.
Ray Stewart - 8/20/2019
The subject matter is very detailed and the instructor Paul made the material interesting. The course is good as-is but adding more practice can only improve our comprehension.
Chris Owens - 8/16/2019
It was a great course and I learned a lot about ISO9001 internal auditing.
Leontios Leodiou - 8/15/2019
Excellent delivery, answered questions, explained in detail for the subject being covered. I'm very pleased and will recommend to other quality professionals.
Holly Dupont - 8/15/2019
Informative class. Easy to follow course structure.
Cristian Martinez - 8/15/2019
Helpful overview of ISO9001, especially for those who will be implementing a QMS, revising a QMS, or participating in QMS audits.
Matt von Radesky - 8/14/2019
Good two-day course covering the standard (1 day) and practice audits (1 day).
Ron Cohen - 8/14/2019
Great class, covered a lot of material but it was easy to follow.
Blanca Rodriguez - 8/13/2019
I learned what ISO9001-2015 is. With not having any knowledge. I am leaving the class with good grasp of what to look for.
Dale Lulling - 8/13/2019
Very interactive program. Pushed you to develop your audit skills and audit "voice". Enjoyable. Very knowledgeable instructor.
Carole Gillespie - 6/27/2019
Great division of subject matter across the 2-day course. Breaks (frequent) made it a lot easier to stay focused due to the fact my job isn't a sit down desk job so I am not used to day long seminars.
Charrina Crawford - 6/27/2019
From practice, it was useful and helpful. I had the same class from another institute, but QAI's class is better than that. I could recommend this class to others.
Issac Lee - 6/27/2019
Modern classroom experience with a knowledgeable instructor and helpful collaborative assignments.
Matthew Knowles - 6/27/2019
Good information, well presented. The conference space has a very comfortable and relaxed atmosphere. I enjoyed the deli and walk areas. More group activities. I enjoyed the feedback from others. Practice helped me to understand the process fo auditing.
Ryan Howard - 6/27/2019
This class really helped the ISO9001 standard make sense to me and how I can apply it to my job.
Jeff Hagen - 6/26/2019
Very good job tying elements of program together such that they make sense.
Michael Purvis - 6/26/2019
Instructor was excited and energetic about the topics covered and understood that the materials provided were supplementary. She did not read slides word for word, slide for slide.
William Welch - 6/26/2019
Great class! I came in without knowledge on how to conduct an internal audit. I am leaving class excited to start!
Michele Mielko - 6/19/2019
Jeri Ann was very knowledgeable and the course itself helped to explain this very complex program.
Jenny Ellis - 6/12/2019
Jeri Ann is an excellent instructor. Her technique and approach to explaining the course was very easy to comprehend and follow along.
Sandra Charles - 6/12/2019
Great class. Very challenging.
Marcie Brooks - 6/12/2019
We had a great class and our instructor was beyond amazing and had lots of knowledge to relay to the class. All in all I give this experience a 10 being a good rating.
Austin Pittman - 6/5/2019
Great course, lots of hands on examples to prepare us for ISO.
Mindy Zoleman - 6/5/2019
Expectations were met in every way! Learned and loved it!
Savannah Thomas - 6/5/2019
Jeri Ann was a great instructor. The videos and hands on training was extremely helpful to my understanding and learning of the material. I can confidently say that I will get better with practice.
William Chase - 6/5/2019
Very informative and plenty of depth.
Darrell Duncan - 6/5/2019
I found this class very informative as an introductory course to QMS internal auditing.
Angela Bandy - 5/23/2019
Good class and information to help prepare to audit. Henry was extremely knowledgeable, clever and witty.
Daniel Graff - 5/23/2019
Although the class was done in 16 hours, the instructor was able to provide all the necessary/helpful information.
Maria Sandoval - 5/23/2019
Exceeded my expectations. Very well organized.
Biff Bywater - 5/22/2019
Very interesting. I came away with information that would be useful in my job function.
Cheyenne Similien - 5/1/2019
Russ was the best! Besides being so well versed in 9001, he's a pleasure to have as a teacher. He was fun, animated, interesting, and I learned so much the past 2 days. Thank you.
Jill Chinea - 5/1/2019
This was a very good training. I have a different perspective of QMS process now.
Carty Wilson - 4/17/2019
Mr. Jarrett was very informative. He made references with experience that gave a better understanding of how to apply learned methods.
Edward De Los Santos-Lee - 4/17/2019
Dynamic speaker. Kept things flowing and fun.
Dylan Thomas - 4/11/2019
Exceptional course. Very informative yet condensed.
Robert Collins - 4/11/2019
More time would be great. Maybe terms to review ahead of time. It seems like sometimes there was an assumption we knew more about Quality than we do. Overall good though.
Spencer Parlow - 4/11/2019
Instructor and class was excellent. Instructor was very patient with me and took the time to explain anything I didn't understand.
Milly Cruz - 4/9/2019
The provider was extremely knowledgeable and gave real life examples of the process to make it exceedingly clear.
Trisha Shrode - 4/9/2019
I expected to be bored for 2 days, but Jeri Ann made it enjoyable!
Tommy Day - 4/9/2019
I loved the real world and practice examples. They made learning much easier for me.
Cory Ulrich - 4/9/2019
First ISO course I've taken. Learned a lot.
Coty Orr - 4/5/2019
Great content. Book will be a great reference.
Sandy Davis - 4/3/2019
Class was informative and enjoyable. Fast pace, but provides reference material to review and reference at a later date.
Bill Deiter - 4/3/2019
The class was very informative. The instructor took his time and made sure you understood the material.
Jessica Davis - 3/20/2019
Great class! I liked how it was interactive.
Andrew Wilkerson - 3/20/2019
Useful tools for successful businesses.
Maranda Stevens - 3/20/2019
I wasn't sure of what I was getting into. I am happy I was in the group training to feed off of others' info.
Ryan Hering - 3/7/2019
Bob did a great job, made the class enjoyable, had great examples from his own career.
Tim Gerrits - 3/7/2019
Instructor made the class environment very relaxing and made me feel at ease. He was very professional, very precise - punctual - professional.
Karen Rattanni - 3/5/2019
The class was valuable and pertinent. I enjoyed it!
Michael Tingle - 2/27/2019
Excellent class! Great info and examples! Very good emphasis on important points in class.
Robert J. Kowalczyk - 2/14/2019
Jeri Ann was a great instructor. She made an 8 hour/day class feel like 4 hours. Jeri Ann was animated in a positive way and really knows the content she is teaching.
Steve Balog - 2/14/2019
The class was excellent. Along with the location, staff and material.
Jeanna Whitney Ross - 2/14/2019
Class was laid out very well. The flow was perfect and the pace was right. Ron did a great job and I am now more confident with ISO9001:2015.
Bruno Tegano - 12/18/2018
The class was easy to understand. Ron did a great job on making it go quickly and easy to use in the real world.
E. A. Tranquillo - 12/18/2018
I very much enjoyed this course and am looking forward to putting the tools I've learned into practice. Bob was an effective, engaged and entertaining instructor.
Anne Slaven - 11/28/2018
Excellent instructor. Presents the material so it could be understood.
Shirley Joyner - 11/28/2018
Great course for anyone trying to gain a better understanding of ISO9001:2015 guidelines and internal auditing.
Dylan Hoffman - 11/28/2018
Bob was a very dynamic instructor and really made the class material approachable and understandable.
Shayla Brown - 11/28/2018
I really enjoyed the class and appreciated how patient the instructor was. Anything that wasn't easily understood was broken down and simplified.
Keshia Alexander - 11/14/2018
This course did a good job of blending and communicating the content of the ISO standard with practical experience to help prepare you to do an audit.
Dan Burns - 10/3/2018
This course was very helpful in learning the standard and its requirements. This course along with some on-the-job auditing experience should enable me to do what I need to do. I enjoyed the course.
Brad Mercer - 10/3/2018
Training was thorough and Mike did a great job keeping the class engaged. His knowledge is impressive and made the training enjoyable.
Andrew Olberding - 10/3/2018
This course provided a good overview of the questions and process needed to perform an internal audit.
Stan Davis - 10/3/2018
Made a seemingly boring topic, tolerable.
Scott Pumpple - 10/3/2018
Very hands-on and informative.
Charles Keck - 10/3/2018
This was very informative and I was very impressed with the material. The instructor was knowledgeable and made class interesting.
Derrick Jackson - 9/25/2018
This course was very helpful in knowing what auditors look for and the process. Great for learning how to be an effective auditor.
Justin Rupert - 8/15/2018
I've been a part of my company's Quality Team for 4 years but never really understood QMS and what we were getting audited for. Now I do and it's going to be a big help!
Chelsea Medley - 8/15/2018
Very well done! Enjoyable! Role play was excellent way to learn.
Chris Enos - 8/15/2018
I really enjoyed learning from Mr. McIntyre. He was very informative and patient with our questions and helped everyone be comfortable and ask questions.
Carla Carver - 8/15/2018
Instructor was consistently engaging and made the class quite a workout. I feel had he not we would not have learned half of what we did.
Thomas Dwight - 8/14/2018
I enjoyed the class and can't wait to do my first internal audit.
Rayford Washington Jr. - 8/14/2018
Very good course - it helped me figure out better ways to find answers.
Bill Cotter - 8/2/2018
Excellent instructor who was very engaging and able to maintain my attention. Her excellent grasp of the subject allowed her to make connections for me to better understand the system.
Michael Latshaw - 8/2/2018
Very helpful to understanding the ISO standard. Simplified very well.
Michael Cifredo - 8/2/2018
One of the most knowledgeable instructors I have ever had.
Carl Mitchell - 7/24/2018
I learned so much. I appreciate that the instructor kept things moving and gave very thorough explanation and guidance. He also gave very helpful examples and anecdotes from personal experience, which really confirmed the material for me.
Sarah Means - 7/24/2018
Class was excellent and furtherized my knowledge and that of our ISO team.
David J. Morash - 7/18/2018
An excellent course that guided the transition from auditee to internal auditor.
David Rector - 7/18/2018
Some of the flowchart text in the PhaceCo book was too small for this old auditor to read!!
Jay Jaderberg - 6/27/2018
The class was overall very informative and Mike has been very helpful in providing the necessary tools to become an internal auditor. He is very knowledgeable in the materials and has a lot of experience.
Mark Villaros - 6/27/2018
Training class should absolutely include lunch each day. This was a big negative since the course is 8 hours a day and a lunch break is required. The location of the course was at a hotel that did not serve lunch, and since we did not have a vehicle, planning for lunch for only a hour was unacceptable. Suggestion to have extra copies of some handouts available for later use.
Amy Bommer - 6/26/2018
Ajinomoto North America, Inc.
The mock audits we completed during the training class was the best. It was a great tool in order to apply the information we were trying to learn and to practice. The mock audits were the best part of the training. Thanks so much for the opportunity and we appreciated the training and the instructor.
Amy Bommer - 6/26/2018
Ajinomoto North America, Inc.
I enjoyed this class greatly. Great platform. Easy to understand, good resources and tools and very friendly and fun instructor. Would recommend class!
Aubry A. Tessier - 6/22/2018
Bob was fantastic and I cannot say enough good things about him. The class was well structured and had a lot of info.
Jacqulyn Leavenworth - 6/22/2018
All good. Nice progression of knowledge that culminated in the Day 2 activities. It all made sense.
Mark Tausz - 6/15/2018
Awesome! Class taught me more than standard, it applied to real life situations.
Katie Stiemke - 6/15/2018
Great training, thanks! Jeri Ann is a terrific trainer. Her extensive background and knowledge is evident and appreciated.
Michael Pennington - 5/16/2018
Instructor has a great sense of humor! Loved the instructor's training style. Instructor knows her stuff - keep her around.
Deb Gilliam - 5/16/2018
This is a very intensive course, however, if you would like to become the best, most knowledgeable ISO9001 auditor this course will not disappoint
Patrick Fisher - 5/16/2018
Excellent ISO course, even for a Newbie!!
Ron Duhon - 5/16/2018
Very comprehensive and the way Jeri Ann showed the interaction and sequence of the elements provided a deeper understanding of the standard.
Thomas M. Schaeffer - 5/16/2018
Jeri Ann was amazing! She explained everything in great detail and her energy was great! Best training class EVER!
Casey Fouse - 5/16/2018
The instructor was so energetic and the teaching method she is using in there we feel that we are travelling with her in the audit process. Very great job.
Piyushkumap Ajvalia - 5/16/2018
The training program and instructor were exceptional. The group exercises and sample audits were extremely beneficial.
Damon Esposito - 4/19/2018
Excellent, easy to follow, very interesting and, yes, fun class! Learned a lot even though I am experienced.
Douglas Feest - 4/19/2018
The course was very informational, easy to understand, and provided a workbook that was easy to use.
Sue Adams - 3/28/2018
Lori was a phenomenal teacher who took the time to make sure everyone understood the curriculum. She was very open to questions and comments.
Jamie Estes - 3/23/2018
I think that it helped that the instructor came around and looked at how the progress of our work was coming along.
Marieliza Suarez - 3/23/2018
Nick did a great job of making the material clear and easy to understand. I came into this training with minimal knowledge of the auditing process. It'll take quite a bit of practice to get good at it, but I feel I've gained a solid foundation from this training.
Cecilia Danlin - 3/22/2018
Very valuable. Great learning experience.
Lisa Romig - 3/21/2018
This course was very informative and helped my understanding of the ISO9001:2015 standard.
Megan Norton - 3/21/2018
The class was fun and engaging.
Lindsay Eason - 3/21/2018
This course gives a new meaning to the word "quality". Very informing and fun class.
Kenneth Witz - 2/22/2018
I learned so much that I was excited to continue on the second day! Jeri Ann is an amazing instructor and passes on her knowledge in a way that is easy to understand. I truly enjoyed this training.
Felicia White - 2/22/2018
Great interactive exercises. Greater understanding of audit process.
Sharon Gossek - 2/20/2018
Course is informative. Very happy that the course reference material was ours to keep for future reference.
Jonah Dickman - 2/14/2018
Training class was very organized and used different techniques to learning - workbook, videos, case studies, working in teams, doing mock audits, etc.
Jennifer Morrow - 2/14/2018
I was apprehensive about taking this class but the course outline and the instructor lead us all in the right direction.
David Cloud - 1/31/2018
I found the class engaging and efficient. Thank you!
Jorge Morales - 1/31/2018
Great instructor. Didn't know it was possible to make a quality class interesting and fun. Lori was awesome.
David Hamm - 1/31/2018
In 26 years of training, this instructor explained materials better than any in the past. Class materials and content exceeded expectations.
Andrew McDonnough, VP - 1/18/2018
Went into this class with no experience and came out with the knowledge to do audits.
Billy Cullum - 1/18/2018
Instructor was an effective teacher - allowed us to interpret things for ourselves, encouraged participation and gave us the opportunity to dictate what materials were important to us.
Kennedy Davenport - 12/15/2017
This course was very informative and it helped me understand the standard and it was also very easy to follow the material.
Janeta Likov - 12/15/2017
I found the class very useful, but would have liked more in depth coverage than the two day provided. If you are interested in great coverage, go to the extended class.
Alex Bolla - 12/15/2017
The instructor is great but two days is fast paced and jam packed. Maybe too fast.
Jenny Cook - 12/12/2017
Great course! I learned so much more than I thought. Jeri Ann was a great instructor! She really clarified things. I love the materials supplied, too.
Nicole Clark - 12/12/2017
There is a lot of information that I will bring back to my company. The Clause Training Matrix is extremely helpful in understanding the standard. Instructor knowledge enthusiasm, and information provided was excellent.
James Jones - 12/12/2017
Great course for beginner or advanced ISO internal auditor. I like the interactive exercises.
Philippe Nadaud - 12/12/2017
The training for this course was very good. It covered main points and best practice. It is a great starting point for beginners.
Bryan Story - 12/12/2017
I've attended several classes offered by QAI and this was by far the best. Lori was the best course teacher I've had so far.
Deborah Ferguson - 12/5/2017
Goes beyond a sit down and listen training experience. Very interactive.
Jane Lauber - 12/5/2017
I came in not knowing what to expect. Lori was awesome, patient, and passionate. I left confident. She is a great instructor.
Laura Wright - 12/5/2017
Great training! Very practical and full of helpful real world auditing techniques.
Trish St. John - 12/5/2017
Lori was an excellent trainer! Pleasant, made the learning environment comfortable and easy to ask questions. Great materials.
Barbra Hyel - 12/5/2017
Lori was amazing. She was very knowledgeable and energetic. I learned a great deal and am really thankful to have her as an instructor.
Antonio Goodson - 12/5/2017
Appreciated the flexibility with the level of expertise in the room. Great layout in order to grasp the materials and updates to the standard.
Kathy Hendee - 12/1/2017
Jeri Ann is a very passionate instructor! You can feel her passion to learn, share and grow as individuals! The lady knows her stuff!
Jim Austin - 12/1/2017
Excellent instructions and instructor. Organization of presenting standard concise and understandable.
Mike Montemore - 11/29/2017
Very informative and high quality of instruction.
Damon Gardner - 11/29/2017
One of the best external training I have been in for a long time.
Tim Lienhoop - 11/29/2017
Love the introduction of the 1) Clause training Matrix, and 2) Turtle Diagram Tools. I will definitely use these in future auditing activities to improve my performance as an auditor.
Jeff Rankin - 11/28/2017
The course was very thorough and provided a lot of information needed to become an internal auditor and explained in detail all info provided.
Tye Hoza - 11/28/2017
The instructor did a wonderful job and the subject material was made easier to understand, as well as de-mystified the process of audits. Very helpful!
Jonathan Fuller - 11/28/2017
This class was very beneficial and exceeded all expectations. The materials provided are excellent and the instructor was incredible! Looking forward to taking what I have learned back to my work. Will be looking into more classes offered by QAI.
Mallory Richardson - 11/16/2017
Great interactive informative class. The trainer was a wealth of knowledge and a joy to be around.
Melanie Harwell - 11/16/2017
Class was great. I appreciate Ron's real world experience and knowledge. Fun class, very involved, educational and applicable.
Geoff Garlesky - 11/14/2017
For a class on auditing ISO 9001, I was glad and surprised to find the course so engaging.
Andrew Hanson - 11/14/2017
Highly recommend this class. Instructor was very informative and I really learned a lot!! Liked the interaction as well. Big THANK YOU!
Tina Lynch - 11/10/2017
As a consultant, this was a personal experience that was worth every penny.
George Nunes - 11/10/2017
Mike did a great job making the ISO standard understandable.
Paul Tennis - 11/10/2017
Awesome 2 days. Very informative and useful. Outstanding trainer. Highly recommended.
Michael Grabowski - 11/2/2017
This class was excellent. The instructor was awesome! Her knowledge was perfect for the different sectors of the class. The materials were appropriate for the activities. Particularly the process audit planning tool - audit plan and the mock audit forms were outstanding.
Jennifer Whitmon - 11/2/2017
Excellent training. I had no ISO9001 experience beginning the class, but after the training I am much more confident going forward. Thank you!
Joe Wiegele - 11/2/2017
Entered the class with zero experience/exposure. I now feel that I would be comfortable as an audit trainee.
James Steward - 10/26/2017
I learned a lot about the QMS process. I will use this info immediately at my company.
Steve McCauley - 10/26/2017
I now have a much better understanding of the ISO9001:2015 standard and how to ask questions like an auditor.
Cory Bryant - 10/18/2017
Mike made the material palatable and easy to digest. We kept a good pace and the class was well structured to encourage active participation. Very helpful materials!
Rachel Dixon-Zudar - 10/18/2017
Great class. The group sessions were very helpful. The information all came together at the end. Everything had a purpose.
James Parady - 10/18/2017
Mike is one-of-a-kind. Very informative, patient and made this learning experience enjoyable.
Christian Urquidez - 10/6/2017
The training provided in depth review of the standards and provided plenty of in class activities which helped me understand the standards and audit process
Eric Gaeta - 10/6/2017
This training totally exceeded my expectations. The instructor taught us with practical examples and we participated a lot. Thank you.
Mayra Vera - 10/6/2017
Our instructor was informative and made the time fly. The videos and presentations were quite informative and enjoyed the team aspect of it.
Jana McKee - 9/26/2017
Very valuable information gained not only regarding ISO9001 but also the transition from 2008 to 2015.
Mary Moore - 9/26/2017
Trainer was very clear. I was very scared but she made me feel better.
Rosemarie Such - 9/22/2017
Best training for auditing I have ever experienced. Competent trainer, clear and patient.
Wilda Ernst - 9/22/2017
The course was very informative and made me more comfortable with the auditing process.
Amy Zarrow - 9/22/2017
George was very personable and knowledgeable about the subject.
Doug Robertson - 9/20/2017
I really enjoyed George as an instructor. Really good teacher. Was a really good training class.
Kyle Snyder - 9/20/2017
The detailed breakdown of each clause was extremely helpful to me, coming in as someone with no prior knowledge. I'm sure I will refer back to this resource in the future.
Emilie Davignon - 9/20/2017
Ms. Yackmack is an awesome instructor. She is very professional, personable and knows the subject matter in great detail and depth. She also demonstrated the willingness to go beyond teaching to draw students along who were struggling and calm students who were getting frustrated in understanding the material.
Kenneth Beatty - 9/20/2017
The course outline guided us through the audit process and helped to understand the changes to the standard.
Maria Cardoza - 9/15/2017
I enjoyed this class and the information given I believe I will retain for a lifetime. Thank you.
Nikki Walton - 9/15/2017
Very engaging. Feel much more confident about conducting audits.
Genivieve Husden - 9/15/2017
thank you for a great training experience. I feel a lot more confident.
Gail Racino - 9/15/2017
the instructor and training materials made understanding the revisions to the standard and new auditing practices a breeze!!
Tracy Leavy - 9/15/2017
Great hands on exercises. This really helped to drive home the new ISO standards.
Ryan Junge - 9/15/2017
Came away from class with a good understanding of ISO9001 standard. Great job!
Chris Oliver - 9/15/2017
Mike did an excellent job teaching the class and having the breaks.
LeRoy Olson - 9/12/2017
the training materials provided were a very good resource and will be a good resources to refer back to in my role as an internal auditor.
Deanna Kunz - 9/12/2017
Very educational. Lots of details explained very well.
Jeff Blaylock - 8/29/2017
The instructor was AWESOME. She was very thorough.
Jonathan Ruffin - 8/24/2017
Lori is very, very knowledgeable, very pleasant. I was very impressed with her expertise knowing her stuff that she is training. Recommend to any company with new personnel starting out.
Andrew Wyatt - 8/24/2017
Covered the entire standard thoroughly! Well done.
Les Neibold - 8/22/2017
Mr Bray was friendly and personable. He taught very well and kept me engaged, relating the "dry and boring" material to real world examples. Always helpful with any questions.
Lindsey McMann - 8/22/2017
Not a boring presentation. Engaging, knowledgeable and always on time. Great!
Elias Naatz - 8/22/2017
I was the organizer (for this onsite training), everyone's feedback was this was a best class ever. I agree. I was happy Jeri Ann delivered. For sure will bring her back in the future. She is very knowledgeable; knows her craft.
Jovita Kashoro - 8/17/2017
This was the best ISO training I've ever attended. The instructor was very passionate about the subject she was teaching.
Barbara Deavers - 8/17/2017
I have attended auditor training from 3 separate vendors. Jeri Ann is the absolute BEST instructor I've ever experienced! She is passionate about the subject and that passion is transferred to the student. She made me believe in the effectiveness of ISO in a real world way. Every student I spoke to agreed this was the best class we've ever taken. QAI materials are the best I have received. Great for future reference and class instruction. Priceless!
Michelle Nelson - 8/17/2017
Jeri kept us entertained. Very interesting and great material to keep plus notes. This was the better of many classes I have had in past.
April Scott - 8/17/2017
Great instructor, can relate real life with material presented to class. Funny and can take a joke! All was good. I think the material given will help me later.
Randy Williams - 8/17/2017
Jeri Ann was very enthusiastic about the course content - a refreshing change from previous events.
Malcolm Wilson - 8/17/2017
The course material is extremely effective and easy to follow. Jeri Ann is a phenomenal instructor.
Nicole Eslo - 8/17/2017
I have had two other trainings and this was the best! I finally feel as if I understand not only the auditing process but it will help me to improve as the Document Control Administrator in my department. Jeri Ann was knowledgeable, enthusiastic, and helpful. She has raised the bar for all expectations of future training.
Christina Blue - 8/17/2017
Had a great experience. I am new to auditing and this course far exceeded my expectations.
Brandon Gary - 8/11/2017
This class was much more interesting than I had expected. It was very informative and in only 2 days I feel I have almost all the skills I need to properly conduct internal audits.
Jacob Cetnar - 8/11/2017
Great class! Learned a lot to take back to process owners to better create processes that satisfy the ISO9001:2015 standard.
Christian Cope - 8/11/2017
Excellent class. I am very happy that I had the chance to participate. I learned so much!
Tiffany Pritchett - 8/11/2017
Good overview of what the ISO9001:2015 standard contains and how to conduct an appropriate process audit.
Chris Carter - 8/11/2017
If you don't have experience with ISO9001, this is probably one of the best classes you can take. It'll help you understand ISO and why your organization is doing what it does to conform with ISO9001.
Syed Abbas - 8/11/2017
Good class. Interactive nature of the class kept everyone engaged and focused.
Curt Turner - 8/11/2017
Facilitator kept flow of class at a steady pace that is conducive to learning the material and keeping the class engaged. Very knowledgeable and credible in the standards and requirements.
Carmen Logan - 7/13/2017
Mike did an outstanding job helping the team understand and follow guidelines.
Willie Singleton - 7/13/2017
Outstanding training. Unlike most training courses, the instructor kept my attention and I learned a lot of useful material for my future endeavors as an auditor. GREAT JOB!!
Stephanie Stephens - 7/13/2017
Mike is an excellent teacher, very understanding of the ISO9001. Would recommend his class to anyone.
Damon Sawyers - 7/13/2017
This class will help you understand the ISO9001 system better.
Troy Hart - 7/13/2017
Great course. I enhanced my knowledge of ISO9001:2015. the matrix system is perfect to help jump from 2008 to 2015.
Craig Schupanitz - 7/13/2017
This was the best class that I have taken thus far. Lori kept it interesting and kept us engaged.
Reuben Munday - 6/28/2017
Torsion Control Products
Lori was a great instructor. Very personable and engaging, made the class a fun experience.
Mariah Montanez - 6/28/2017
JA Quality Assurance Group
This course exceeded my expectations. I should have taken it prior to Lead Auditor Training (from another company) QAI was much better.
Julia Fanson - 6/28/2017
JA Quality Assurance Group
I am so happy I took this class and Lori was our instructor. It was fast paced and full of great information that I plan to take back to my facility and put to use immediately
Connie Davidson - 6/23/2017
This is the best, most informative class... a must take!
Regina Whipp - 6/23/2017
The instructor was very enthusiastic, pleasant and very accommodating. She made sure everyone understood the concepts. I would highly recommend taking the course with her.
Susie Kim - 6/23/2017
Was a great experience, good info, good fellowship!
Carrie Baker - 6/23/2017
Jeri Ann was excellent. I had anticipated another boring class, struggling to stay awake. I was pleasantly surprised. She is an excellent instructor and extremely knowledgeable. She delivered the information with enthusiasm.
Heather Sanderson - 6/21/2017
Very engaging instruction. Lots of experiences shared. Thoroughly enjoyable. Happy to attend any class by Jeri Ann.
Jason Westphal - 6/21/2017
A very valuable course. I now feel much more comfortable with the ISO9001:2015 Standard and internal audit process.
Suzanne Mintz - 6/19/2017
Very informative, engaging, and made the material easy to understand.
Anne Daily - 6/19/2017
Excellent course! George was an excellent instructor. Knowledgeable of course materials.
Dawnette Wyrick - 6/15/2017
The course was excellent! I learned a lot and would recommend this to any company wanting to learn or improve their ISO knowledge.
Dan Palmer - 6/15/2017
The course was very helpful and will use class materials immediately. Also the instructor supported a very relaxed atmosphere and promoted interactions of class attendees.
William Steorts - 6/15/2017
Class was very helpful. Served as a great start and push towards ISO certification.
Andrew Hesse - 5/23/2017
With having no clue about the subject, I felt this course has helped me out a lot. With more hands on experience, I can prepare myself to be better and helpful in my career.
Rusty Oakley - 5/23/2017
This course provided the in-depth details and examples we needed to properly audit to the ISO 9001:2015 standard.
Travis Coon - 5/18/2017
the instructor was very professional. The instructor was outstanding.
Anthony Nicolella - 5/18/2017
Lori was beyond great. She was punctual, clear, and concise. It was a pleasure to sit and be trained by her. Great energy !!
Eric M. Keville - 5/18/2017
Great training class. Very thorough with various ways of learning.
Christine Dean - 5/16/2017
Dynamic and fast paced.
Andy Eldred - 5/16/2017
A lot of information delivered very quickly but was made easy to understand and retain.
Patrick Rupert - 5/15/2017
Richard Cochrun - 5/10/2017
Bob provided excellent real world examples of how to properly perform internal audits.
Nick Hagen - 5/10/2017
Lori was great. Loved her enthusiasm
Mark Zerr - 5/9/2017
Strong teaching of the auditor thought process.
Chris Langton - 5/9/2017
Lori was great! This class way exceeded the experience I had a month prior by another training organization.
Tracie Dehart - 5/9/2017
As someone taking the course for the first time, I learned a lot.
Patrick Gough - 4/20/2017
Definitely helped me better understand ISO9001 audits.
Anthony Marcelli - 4/20/2017
I've taken other internal audit classes and they always seemed very dry. Mike did an excellent job of making material I'm already familiar with, fresh and not boring.
Paul Kimmy - 4/20/2017
Great instructor. Best I've had in 4 sessions for ISO standards. Material was put together well and engaging.
Brian Bolden - 4/20/2017
The course was great for multiple skill levels. It brought different industries together and helped in understanding how ISO9001 transfers from industry to industry.
James Edward Wesley III - 4/20/2017
The Clause Training Matrix was exceptionally helpful in breaking down and truly understanding the clauses of the standard.
Luke Goodrich - 4/20/2017
Thank you Lori for the excellent Internal Auditor class. You are very knowledgeable of the material and pleasant to everyone. Although the class had a wide range of experience you made it productive for all. I enjoyed hearing from other auditors how they accomplish planning and reporting. Also, your experiences always stirred up conversation. I highly recommend this class to everyone seeking certification to ISO9001-2015. Thanks again, Mike Applegate, Internal Auditor QCI
Mike Applegate - 4/20/2017
Quantum Coating, Inc.
Lori makes everyone relaxed and gets everyone involved in conversation. Excellent. I will recommend this to others in my company.
Michael Applegate - 4/18/2017
Well done. Very informative and information was communicated well. Very talented instructor.
Josh Harper - 4/18/2017
Great tips and tools for new or seasoned auditors.
Karen Lane - 4/18/2017
Very helpful for an auditor who only followed a Lead Auditor. The instructor was very helpful to me.
Ken Hahn - 4/18/2017
I appreciated all the handouts as well as the QAI matrix. I will use this a lot in updating our system.
Brooke Sabatelli - 4/18/2017
Case studies and instructors were energetic and knowledgeable.
Randy Whitwer - 4/18/2017
Mike is great - very energetic and keeps the class engaged. Lots of work between teams which helps keep the class fresh as opposed to dry slides.
Elizabeth Eberhart - 4/18/2017
I really enjoyed the course and feel that the training will be very helpful.
Lear Jackson - 4/18/2017
Mike was one of the best instructors I have had. He made this interesting and you wanted to obtain more info. Answered exceptionally more questions I had over and above.
Dana McLaughlin - 4/18/2017
Excellent class and documents
Barbara Op't Holt - 4/13/2017
Learned a lot during this training.
Marci Tuttle - 4/13/2017
A thorough and detailed course.
Tina Fries - 4/13/2017
Learned to ask questions and ask for objective evidence.
Ed MacGillivary - 4/13/2017
This class is very informative even for seasoned auditors. I am recommending this for others at our plant.
Jimmie Risner - 4/6/2017
Great course. Good interaction and use of case examples and practice audits.
James Bronssard - 4/5/2017
The instructor was spectacular. Did a great job!
Ahmad Kahn - 4/5/2017
Learned very pertinent details that will help me do internal audits. Very useful class.
Michael Fuller - 4/5/2017
Great instructor. Very knowledgeable on the subject and knew how to instruct new auditors.
Steffan Moran - 4/5/2017
Great class. Exactly what I was looking for and as described. Thank you!
Scott Jones - 3/2/2017
Class gave me a better understanding of the new ISO standard. Lori was extremely knowledgeable and engaging. Material was well organized. Thanks.
Taylor Blackman - 3/2/2017
Fun training and Lori was helpful for examples and knowledge.
Dave Backfisch - 3/2/2017
Liked the examples and explanations of the terms in the standard 2015. Really appreciate the clause matrix (training) breakdown with examples of the tools.
Robin Middleton - 3/2/2017
1) Instructor did a very nice job teaching the class. 2) Videos were great! 3) Workbook was very good!
Richard Yepez - 3/2/2017
The flow of the course and our instructor made the training course easier to get through and better to retain information compared to an online course.
Manuela Corrales - 3/2/2017
Jeri Ann was personable and helpful throughout these two days. I like the presentation of the take home material. I hope to attend other QAI classes.
Elizabeth Cowsert - 2/22/2017
Course was fast-paced and engaging. Learned what was needed and provided with useful workbook resource for the future.
James Williams - 2/22/2017
The class was informative. Well conducted. Time was used wisely. Very good class that I enjoyed very much.
Tim Burgett - 2/22/2017
Jeri is very enthusiastic and knowledgeable about ISO and how its processes are put to use in the field. I still have a lot to learn but this course provided a great foundation.
Andrew Harris - 2/22/2017
This class was very helpful and was a pleasure to attend.
Sarah Neher - 2/22/2017
The instructor did a great job presenting information and keeping the class engaged in activities
Bonnie Heffernan - 2/22/2017
Well worth the time and effort!
Steve Audin - 2/17/2017
The class was very informative and was well done.
Jim Whaley - 2/17/2017
The instructor was very informative, energetic and enthusiastic. I learned quite a bit about auditing.
Chris Miller - 2/17/2017
Excellent class. Strongly recommend.
Don Waltzer - 2/17/2017
This is a great class. I learned a lot!
Karen Zhang - 2/16/2017
This course really opened my eyes to so much more than what I was expecting... I have some work to do!!!
Hugo Robledo - 2/16/2017
Jackie was enthusiastic, professional and energizing.
Michael Carrol - 2/16/2017
Great course. Condensed and to the point.
Mark Raneiri - 2/16/2017
The course is relatable and the material will be useful in my work.
Rebecca Spohr - 2/16/2017
Instructor wonderful. A+ Thank you.
Jerry Valda - 2/16/2017
Very enjoyable experience. I was able to stay engaged throughout.
Virginia Clark - 2/8/2017
I learned a lot about the new ISO standard and how to implement it at my site.
Stephanie Rohrkasse - 2/8/2017
Even though the classes were an all day event, the instructors really made the information easy to follow and upbeat enough to keep your attention. Plenty of "stretching breaks" to keep focus for the course.
Sara Boughan - 2/8/2017
Great class. Very informative and great instructions and guidance.
Rebekah Green - 1/27/2017
Loved the instructor. Very informative and readily available anytime during the training.
Kimmie Handy - 1/27/2017
This class was very easy to follow and understand.
Alfredo Servin - 1/27/2017
Great mix of powerpoint presentations, videos, and group activities that helped facilitate learning.
Tiffany Thompson - 1/24/2017
Great course that will provide value to my company
Yvonne Lindsay - 12/20/2016
It was very hands-on and I learned a lot.
Matthew Brennan - 12/20/2016
Russ was awesome! Very informative and effective class.
Amanda Suttles - 12/20/2016
Outstanding class. Great instructor!
Hilary Newell-Candel - 12/20/2016
Quality Health Strategies
An amazing class with an amazing instructor
Kristen McCartney - 12/20/2016
Quality Health Strategies
Mike was amazing. His presentation of the materials was exceptional. He enabled each student to grasp new concepts and quickly apply them in each practical exercise. Mike's demonstrated knowledge made each portion very enjoyable.
Jason H. Creek - 12/20/2016
Great insight on changes to the Standard
Anthony Mills - 12/20/2016
It definitely helped to have mock audits but the wording of the standard isn't very easy to understand. practice in my work will hopefully clear up questions.
Sarah Hayes - 12/20/2016
Eckart America, Corp
Great course. Great instructor. Highly recommend.
Kevin Payton - 12/20/2016
Green Leaf, Inc.
This course is definitely a great way to get your feet wet.
Chris Mathas - 12/20/2016
Green Leaf, Inc.
Pleasantly surprised at how teh class kept my attention.
Adam Williamson - 12/20/2016
Green Leaf, Inc.
Not knowing much about auditing, I came out feeling good on what I will be doing.
Danijela Stefan - 12/20/2016
This class is very informative and helpful in understanding and performing audits. May seem overwhelming but is broken down nicely to better understand.
Matt Kary - 12/20/2016
Day 1 I felt very overwhelmed and confused on topic and all the information I was trying to learn. Day 2, with using the hands-on experiences and actually performing audits in teams, I felt very confident in the material I learned and much more confident regarding performing an internal audit. Informative and great learning tools.
Laura Madge - 12/20/2016
This was a good first step in understanding the requirements to become an internal auditor.
Scott Schultz - 12/20/2016
Course was very helpful. Came in with little auditing experience and left feeling confident in my ability to audit.
Brandon Mitchell - 12/20/2016
Very interactive. I learned a lot about the new ISO9001:2015 and auditing to this standard. The instructor was great!
David Biss - 12/20/2016
The auditor training was very insightful. The group exercises were very good.
Daniel Yanko - 12/2/2016
Very eye opening.
Joe Merouk - 12/2/2016
Excellent course materials I will use in my future audits.
Brenda Skaife - 12/2/2016
Great job. Gave insight to upcoming changes and reinforced routine and purpose of audits.
Carol Marshall - 10/20/2016
Excellent training and easy to understand.
Henry Green - 10/20/2016
This was a great and engaging training. I would definitely recommend to my peers.
Alyssa Shaver - 10/20/2016
John did an outstanding job
Johnnie Keene - 10/17/2016
Titan International Inc
Dinesh did an excellent job of making the material easier to follow and understand. His experience and background became very useful when he was citing examples that helped us learn the material.
Rodney Reisinger - 9/14/2016
Strong, useable course book as future reference material.
Geoff Lamphier - 8/19/2016
Great class. Wonderful approach to learning this info.
Barb Norris - 8/19/2016
I couldn't have asked for a more knowledgeable instructor. I was concerned that I had no experience with auditing but Michael made everything easy to understand and was right there with help if needed. His answers to questions were not just one or two words but great explanations or examples. Thank you for all of your wisdom in this area of expertise.
Samantha Toppel - 8/10/2016
Graphic Arts Service and Supply
The course was very informative. Provided all the tools needed to understand how to do internal audits.
Caitlin Wolfe - 7/19/2016
The example/practice audits were very useful and enjoyable.
Chris Mullin - 7/19/2016
The course and course materials were very helpful in preparing me to complete internal audits.
Maureen Logue - 7/19/2016
The practice audits were extremely helpful in reinforcing the concepts.
Michael Mospens - 7/19/2016
Course is concise and informative.
Raul Campos - 7/19/2016
Great beginners course on internal audits using the ISO9001 standard!!
Jimmy Shirley - 6/28/2016
This class helped me get a jump start on ISO9001:2015 integration with TS16949.
Jim Lewis - 6/28/2016
Great course for individuals wanting to gain familiarity with ISO standards.
Steven Fletcher - 6/23/2016
Mock audit practice was very useful as a refresher for techniques
Ryan Accetta - 4/28/2016
The mock audits were very helpful in understanding the new requirements and applying it in the workplace.
Nicole Meani - 4/28/2016
This course is very helpful. I had no idea about ISO9001 before, but after these two days I have knowledge to start internal audits. The instructor organized class discussion very well. The mock audits were the most helpful part of this class.
Grace Pan - 4/28/2016
Great two day class to have an understanding for anyone with any level of experience.
Rob Weaver - 4/26/2016
I really liked how the training material showed what's changed / what's the same in the standard. The instructor made the class fun and handled our questions well - gave great feedback / info.
Terri Straw - 4/26/2016
Very informative, concise and direct approach to transition toward ISO9001:2015 certification.
Dwight Nicholson - 4/21/2016
Good class for a dry subject. I would recommend this course with Ron as the instructor to others needing internal auditing training.
MaryEllen Zaksas-Keirce - 4/21/2016
Fantastic course. Very informative.
Richard Winchester - 4/21/2016
As always, Ron has been remarkably helpful! This is the second time I have had Ron as a trainer and will definitely request him again, given the opportunity.
Eric Davis - 3/23/2016
This course is very detailed but helps you understand how to audit using the ISO requirements.
Susan Lenkey - 3/17/2016
This course does a good job of detailing clauses and applying hands on techniques for auditing. The learning matrix is a very useful tool. Mike made the class enjoyable and kept the class engaged.
Sarah Walton - 3/8/2016
Very good training class. Mike did a great job explaining things in a practical manner.
Kenny Motz - 3/8/2016
I came here with no knowledge and left feeling confident I could make improvement.
Chance Cole - 3/8/2016
A very good course to learn and gain experience and a different perspective concerning auditing and interviewing from a quality standpoint. Great instructor. Very knowledgeable and entertaining!
Phillip McConnell - 3/8/2016
Training was much more in depth than expected. Was a great experience in preparing me for my role performing audits. Mike made class enjoyable and kept everyone engaged
Ron Clites - 3/8/2016
I learned a lot from this course. Anyone in management should take this course. Instructor was very good and kept training very interactive and all participants engaged. Excellent job. Thanks!
Phil Peterson - 3/8/2016
Great course to learn and understand the new and latest ISO9001 2015 revision.
Danny Ho - 3/8/2016
The PhaceCo QMS Manual was somewhat confusing to the "green" ISO professional. Need more explanation before use.
Deonta Walker - 3/2/2016
I learned things I did not know and I enjoyed the class.
Teresa Altman - 3/2/2016
The instructor made material easier to understand.
Marcus Gomillion - 3/2/2016
Really enjoyed the class. Instructor was very enthusiastic and knew his materials. Very knowledgeable
Christopher Emerson - 3/2/2016
Great course. Better understanding on how to reduce risk within the company using the tools that were shared with us.
Arron Boedecker - 3/2/2016
Very knowledgeable instructor!
Ashton Rentsch - 2/19/2016
Love the energy of Ron! So knowledgeable. This was my first audit experience and it was great!
Brandi Huntsman - 2/19/2016
Good learning experience. Hands on part helped bring everything together. It helped bring up questions I did not think about before the exercise.
Jeffrey Wycinski - 2/19/2016
Ron made this class enjoyable.
Steve Silver - 2/19/2016
Excellent course providing a STRONG ISO foundation. Our novice auditors came out of the training well versed and educated on internal auditing practices. Ron did an excellent job!
Thomas A Wood - 2/19/2016
The learning matrix was an excellent way to explain the standard in a real content. Russ explains complex ideas better than previous instructors.
Beth Stratigeas - 2/4/2016
This has by far been the clearest presentation of ISO9001 that I have participated in. The process auditing video had great information but went through material so quickly it was difficult to take notes.
Christie Gentry - 2/4/2016
Russ was absolutely awesome. He opened my mind to the process so that I am fully prepared to work closely with my company's internal audit team.
Stephanie Wright - 2/4/2016
Russ used the information and broke it down to help us completely understand our role as internal auditor. Thank you so much - very, very informative.
Linda Bodo - 2/4/2016
Good handouts. Very comprehensive coverage of topics.
Jean Honey - 1/28/2016
Mike was a great teacher. I really liked his use of real life examples. It really helps to relate to an experience/situation that I have encountered. Overall, great teacher - he makes a pretty mundane topic bearable. Just the right amount/timing of breaks
Kathryn Fritzsche - 1/28/2016
Wealth of knowledge from instructor
Arnie Salberg - 1/28/2016
The course would be more helpful if we are provided company related issues ie: service vs manufacturing examples.
Teresa Amey - 1/28/2016
Trainer was very knowledgeable, helpful. Material was helpful.
Theresa Kupchinski - 1/28/2016
Overview was very detailed and the new standard was clearly explained and very helpful.
Chuck Bray - 1/22/2016
Was very helpful understanding the new standards and how to incorporate them into our processes.
Julie Combs - 1/22/2016
This class was energetic on day 1. I'm not one to interact and speak out loud in groups, but this class was fun and comfortable. We all worked together to pick up hints and tips for auditing.
Debbie Sakach - 1/20/2016
Good training and material.
Tina Livingston - 1/20/2016
Bob was very knowledgeable
Al Lowe - 1/20/2016
Bob was a great instructor. Understood the material well and present it so it was easy to understand.
Brian Czerwinski - 1/20/2016
Great class... I learned a lot.
Laurie Hauer - 1/20/2016
YES, BOB!! Seriously though, you are a great instructor! Thank you for your knowledge!
Chad Caldwell - 1/20/2016
Role playing different audit situations helped clarify the information in the videos and the book.
Kayci Mitchell - 1/20/2016
QAI presentation materials were nicely put together and organized. Very professional!
Sharon Hilts - 1/15/2016
Very engaging and attentive to needs of the class.
Steven DiIoia - 1/12/2016