Very knowledgeable trainer. Materials were helpful in accessing the ISO 9001:2015 standard in easier to digest language. Thank you!

Christopher D. - 11/30/2022

This was a great training. The group work tasks were helpful for solidifying the tasks necessary when conducting an internal audit.

Breanna G. - 11/30/2022

This is not necessarily a problem by QAI, but it was hard to get some people to participate in the breakout rooms, which left the bulk of the work to those who were actively participating. That seems to be a problem with Zoom environments.

Colleen H. - 11/30/2022

I have learned a lot and enjoyed this training.

Samorah P. - 11/30/2022

The instructor was knowledgeable on the topics, punctual, and helpful. He did his best to accommodate everyone.

Rosmery S. - 11/30/2022

The instructor made the experience very valuable. Without an energetic and passionate instructor this experience could be below expectations. I am glad mine exceeded.

Taylor B. - 11/9/2022

This was a wonderful experience! Jeri Ann is a great instructor and helped us in any way possible!

Amber B. - 11/9/2022

Only issue is juggling the online lecture with the quizzes. I found it difficult to focus on both at the same time.

Lucas B. - 11/9/2022

The course covered the standard in whole but what was most helpful and informative was the team interactive tasks that were given. I was definitely not up for the team interactions but soon realized this helped me a lot more in retention and understanding of the material.

Tori B. - 11/9/2022

Excellent course to take for a beginner in the ISO 9001:2015.

Justin C. - 11/9/2022

Excellent on-line class to take, with real world examples. Really enjoyed and learned a lot. Excellent instructor!

Keith C. - 11/9/2022

The instructor was awesome. She spoke clearly. Professional. I enjoyed her contextual stories for examples.

Albert G. - 11/9/2022

Jeri Ann is an excellent instructor for this training. She was able to go into great detail into each topic when there was any confusion. She is very understanding to the interruptions that could occur with a virtual training. Overall, she has been the best instructor that I have had in any of my virtual trainings.

Keaton M. - 11/9/2022

The class was well structured, and my teacher was very knowledgeable. She integrated real life applications and experiences into her lectures making the course much easier to follow along to.

Nicolas B. - 10/26/2022

It was very informative with plenty of room for self expression.

Joey G. - 10/26/2022

I had a blast with Jeri. Made the content entertaining. A little fast paced but I was able to keep up and got any question answered immediately.

Alec G. - 10/26/2022

The class was very informational. The instructor is awesome. She made it a fun way to learn about auditing.

Josh H. - 10/26/2022

Really appreciated Jeri Ann's enthusiasm and knowledge. The first day was a little boring at times, but she did really well with it. The 2nd day was much more useful to me in my opinion. Thank you so much!

Anthony R. - 10/26/2022

Wonderful Instructor ! The process was very smooth, don't really see room for improvement, although there probably is. But hey; if it fits, it ships anywhere in the country.

Sam A. - 10/12/2022

A lot of material but interactions and real world applications made it easy!

Michael D. - 10/12/2022

Jeri was an excellent instructor. Learned a lot.

Bradley G. - 10/12/2022

Thank you for a pleasant and nice instructor (Jeri). The 2 day class was better than I expected.

Ken K. - 10/12/2022

Jeri Ann was incredibly knowledgeable. Admitted fast talker, but was very thoughtful to make sure people understood.

Cheryl O. - 10/12/2022

She was very energetic, never let things get too boring or drone-y. Made wonderful examples from her career and personal life (good luck on the farm!) and kept all of us on track!

Brianna R. - 10/12/2022

Short time frame of course leaves little time to internalize and integrate information.

John S. - 10/12/2022

There was a lot of information to retain in this course. I learned a lot about audits would have liked to have spent another day on the material.

D'Neece B. - 10/6/2022

Great experience. The instructor is very understanding and knows the standard inside and out. Dean is awesome instructor.

Dori G. - 10/6/2022

The hands-on training was critical for me to grasp the concepts in the training course. I liked this method of learning and found it extremely beneficial.

Chris H. - 10/6/2022

Dean was passionate and knowledgeable on the topic. The digital nature of the course made the topics easy to understand, but the exercises felt suited for individual performance but were completed in groups.

Benjamin K. - 10/6/2022

Dean has extensive knowledge about the topic, and answers every question asked. He is a very professional instructor and had a great pace for teaching one step at a time.

Yiliber Q. - 10/6/2022

I learnt a lot in this Training not only the QAI material but also the computer related stuff.

Manju T. - 10/6/2022

The trainer was pleasant and very clear on communicating the information. She made the classroom feel comfortable.

Kathleen B. - 9/28/2022

This was a good experience. Pleasantly surprised.

Andrew F. - 9/28/2022

Jerri Ann was a pleasure to have!! Full of energy and made it fun. Thanks so much.

John M. - 9/28/2022

Jeri Ann was great! Day 1 was a little dry, just in the material that had to be covered but QAI made it enjoyable. Day 2 interactions and assignments were fun. Excellent work creating the online content, practice companies, etc.

Bob M. - 9/28/2022

Great class, enthusiastic facilitator

Ines R. - 9/28/2022

Good Job!

Shawn W. - 9/28/2022

Jeri was amazing. I am glad she was training me in this course as I have had no previous experience. I am also glad that there were other participants included that had a variety of experience with audits as it helped me while in group activities. I loved the energy and the things I learned just came out naturally inside conversations as well as during the activities/presentation.

Vanessa C. - 9/21/2022

I really enjoy the class, awesome instructor (I know instructors-she's the real thing). I enjoy the interaction with our instructor but also with fellow attendees. Two days is short for this training, especially for a first timer, but I learn lot. Thank You energetic, fun time, greatly appreciated.

Henry V. - 9/21/2022

Overall, from content, online use of information and above all, the instructor, was top notch. I've been certified by several external Quality Training organizations, and I believe this is the best course I've taken yet. In fact, I'm going to try to convince my Boss I need the Lead Auditor Certificate!!! Thanks Jeri!

Sonja W. - 9/21/2022

I thought Dean was a good teacher and especially on day two. My biggest problem was just the atmosphere. I myself would like a classroom setting and sometimes the office setting was hard to concentrate on quizzes in. It also states to not be in the same room when you take the pretests before the class.

Benjamin B. - 9/15/2022

Would get a lot more out of training if a live in-person session was offered.

Thomas B. - 9/15/2022

This was a wonderful experience with a lot of helpful and useful information

Kevin B. - 9/15/2022

I suggest asking more questions to make it more interactive.

Thomas K. - 9/15/2022

Vibrant Instructor who provided knowledgeable professional experience to instill each of the lessons throughout each step. Multiple time-themed tasks in groups allocated enough experience to allow solidification of terms and the process.

Jeremy P. - 9/15/2022

It ended up being a lot more fun and informative than I initially thought. The time table worked very for getting everything done in two days. The instructor did an extremely good job of explaining and relating the content back to real world applications

Christian S. - 9/14/2022

The training was EXCEPTIONAL! Definitely exceeded my expectations. Loved all the interaction. Jeri is an excellent instructor who is extremely knowledgeable of the material. She did a great job applying the material to everyday examples/experiences.

Alice T. - 9/14/2022

I thoroughly enjoyed this training, even though little of it comes naturally to me, I learned and understood much more than I anticipated. I also loved the frequent short breaks.

James W. - 9/14/2022

Instructor was outstanding, very supportive, and clear. I truly enjoyed her teaching style. Great pace! Loved the breakout sessions. Helped to solidify the process.

Kathleen B. - 9/14/2022

Jeri Ann was an incredible instructor. She provided amazing real-world examples and expertise, and made everything much easier to understand. The software is very in-depth and very helpful. I would recommend this course and Jeri Ann to anyone!!

Michael D. - 9/14/2022

great teacher, loved the experience

Nicholas D. - 9/14/2022

Dean did a superb job of explaining the material to novice auditors in order to apply what we learned in a real setting.

Diallo S. - 8/19/2022

Dean is very knowledgeable and helpful with navigating through the system.

Alicia M. - 8/19/2022

It was a lot of information but good

Annie R. - 8/19/2022

The training was very thorough and in depth - adding more fun quizzes (like the jeopardy game) would be a benefit for keeping the attention.

Noelle S. - 8/19/2022

Great Instructor very knowledgeable

Roslyn V. - 8/19/2022

Could be helpful to spread this course out so people can soak in more information.

Jeremy B. - 8/11/2022

Great instructor. Very knowledgeable, and great at getting his students engaged in the material. I now have confidence in something I had no idea about 2 days ago. Great course.

Bethany D. - 8/11/2022

Overall I learned a lot. I would prefer more practical exercises.

Joe L. - 8/11/2022

Our trainer was extremely helpful, worked through all the forms with us and provided input as we were going through training. Was very helpful in teaching good audit processes.

Anthony P. - 8/11/2022

The class was very helpful, I feel as though parts of it were prolonged and could be shortened, some of the breakout rooms lasted 45+ minutes when we only needed 20min max. Other than that I had some good conversations and learned a lot.

Emma R. - 8/11/2022

This was an awesome course that provided the true detail and context needed to understand the ISO 9001 standard and internal auditing process.

Doug H. - 7/13/2022

Great training and instructor

Vanessa M. - 7/13/2022

A lot of information to process in two days, maybe increase to 3-4 days.

Kareen G. - 7/13/2022

My biggest issue was time management and use. I just would have liked more hands on practice and work within the training. It was like we were getting ready to get ready to get things done. Less talking and more doing would have been nice. The only highlight was the online digital company interface which was quite detailed.

Sarah P. - 7/13/2022

I learned a lot, however this training should be longer and provide additional mock audits and more time as it is an intricate training.

Maritta P. - 7/13/2022

This course was wonderful but I would have enjoyed a third day for training. It would have been nice to spend some more time on some of the content.

Eileen S. - 7/13/2022

The course was very thorough.

Jacqueline T. - 7/13/2022

Dean was great and is very knowledgeable about the subject.

Chelsea W. - 7/13/2022

Great class! Lots of good info and tools! Thanks so much!

Michelle F. - 6/29/2022

Training flow was very nice.

Michael G. - 6/29/2022

I would recommend for the course pre-work it is better separated from the actual coursework. Once I completed my prework, it automatically rolled me into the course so I did some of it before the actual training day. Lastly, the instructor Dean did a really good job. Thank you!

Andrea H. - 6/29/2022

Connection was sketchy, cut in and out, but overall was satisfied with the course. The clause matrix is a great tool!

Cade H. - 6/29/2022

Day 2 really allowed me to utilize the information provided and was instrumental in me being able to really understand how the auditing process will work. This was very beneficial to me in understanding the process.

Dorothy O. - 6/29/2022

If the information that was shared at the mock audits would have been shared sooner. It was a lot information to try to review so quickly.

Janet P. - 6/29/2022

The training program was great, most of the issues we had were due to our own firewall issues.

Paul T. - 6/29/2022

I enjoyed Dean. He stayed on course and was willing to answer our question. I would prefer to have face-to-face when we had group sessions, but Dean did his best to help when needed. Thank you.

Daniel C. - 6/15/2022

Day 1 was lacking in interaction. Day 2 was much better and more interactive.

Matthew L. - 6/15/2022

At first, I was a little concerned since I have never done an audit but it's so interesting and I'm looking forward to do it and implement what I learned today.

Fernando M. - 6/15/2022

Dean was very easy to talk too and he helped in any way he could.

Nicole R. - 6/15/2022

I have been auditing for about 4 years and I can say I learned a lot of great new tools!

Amber S. - 6/15/2022

Training course was overall sufficient to teach the subject of internal auditing. Instructor was patient with the class and taught at a good pace, stopping to explain and answer questions. Would recommend Dean as an Instructor.

Kenneth B. - 5/18/2022

Good user experience. Good training.

Khaleimy G. - 5/18/2022

Dean was great - clear, helpful and extremely patient. The frustration I met was with the tools, while Dean was very clear on how to navigate the sites, documents, links, etc. - there are too many. As a learner, you end up with several tabs open and it can become confusing to quickly find which section we need to be on. A way to streamline this in the future would be better for the learner experience.

Susan M. - 5/18/2022

Dean was an amazing trainer. Even with my current experience with ISO 9001:2015, I still came away from this class with better understanding of the Standard and how to Audit to the Standard better. I feel this will course will take the Internal Audits I perform for my company in the future to the next level.

Kerry P. - 5/18/2022

Instructor helped with everything and any questions.

Jasmin A. - 5/11/2022

First on line training for me. I had issues with the audio breaking up. I also had issues with losing connection. This made it frustrating for me. I managed to get through it.

Curtis C. - 5/11/2022

Dean was a great instructor and was very knowledgeable!

Rachel D. - 5/11/2022

Dean is a great instructor. Great knowledge of the subject.

Dana E. - 5/11/2022

Great training. Instructor did a great job

Wayne H. - 5/11/2022

Very well done training!

Rebecca K. - 5/11/2022

Loved the online modules. Interactive and effective. Keep up the good work

Jacob M. - 5/11/2022

The training received was very informative. Enjoyed the role playing as observer, auditor and auditee. The feedback received back as an auditor was helpful.

Wendy B. - 5/4/2022

If only it wasn't such a long winded training, it would be a perfect experience.

Darren P. - 5/4/2022

The ISO 9001:2015 training was very informative with great instruction! This was a great class! It was my first time diving into any type of Audit Training, ISO in particular so I felt it was a little fast and furious. Maybe stretching it to 3 days might be beneficial for added ability to absorb and process the hands on auditing bit of the training.

Kelley R. - 5/4/2022

Great trainer with interesting and engaging examples that emphasize the importance of the ISO system and Auditing.

Eulysses R. - 5/4/2022

Great instructor: very patient, entertaining, and encouraging. Course pace is a bit quick for someone seeing the ISO 9001 standard for the first time.

Jason T. - 5/4/2022

I personally think this training needs to extend to 3 days. I feel like the instructor had too much pressure to beat the clock and at times it made some trainee(s) a bit overwhelmed and lost. Perhaps on the third day of the class (for 4 hours), you would achieve all of the mock audit activities and spend the first two days breaking down the clauses and process auditing module.

Megan J. - 4/27/2022

Experience was great.

James K. - 4/27/2022

Dean was a great instructor and was very helpful in learning the material. Day 1 was slow at times, but Day 2 picked up and was much more hands on.

Austin N. - 4/27/2022

Class was very informative, I will be able to take what I learned here to the next level!

Jonathan P. - 4/27/2022

I really enjoyed the class and learned a lot more than I expected to. Really my only negative or subpar experience came from the online aspect as opposed to an in person class.

Aaron W. - 4/27/2022

Dean is awesome! He was very knowledgeable and patient. The only suggestion I have for him is to quiet down a little bit during the quizzes so that I can concentrate. I do appreciate how he was willing to help.

Jackson D. - 4/14/2022

Mr. Dean Davis (instructor) was very detail and extremely helpful during the sessions. I love the virtual mock auditing examples. The virtual platform makes training easier, at least for me, to quickly understand the requirements and methods of auditing.

Avery J. - 4/14/2022

I had a great experience. Everything was very organized and easy to use. Our instructor did a great job. We had a few technology hiccups but that is to be expected with any online training.

Meredith M. - 4/14/2022

Thank you. I enjoyed the class even though I had my little issues

Angie S. - 4/14/2022

Great training provided by Deane very detailed and knowledgeable

Fahad S. - 4/14/2022

hands on was great

Matthew H. - 3/23/2022

I don't care for big blue button. I think there are better meeting softwares

Tyler P. - 3/23/2022

I enjoyed this training overall to a great extent and am excited to utilize all I have learned at my job to help improve the company and get them ISO certified.

Chico R. - 3/23/2022

Mr. Davis provided excellent instruction and helped bring the material some life. I appreciated his teaching and communication style.

Jay V. - 3/23/2022

On day 1, I was very very confused and at one point, I was wondering why I was in this training. After spending more time working on the quizzes and looking over he Standards, it's slowly but surely starting to make more sense. I credit the instructor and my wonderful team! I am grateful for this opportunity and I have a great respect for Dean and his knowledge.

Kimberly D. - 3/17/2022

The mock audit was difficult if you are not familiar with maneuvering the system. Lots of information and I think that it is organized for a 2 day course.

Maria G. - 3/17/2022

I had intermittent internet issues- kept getting booted off when in my breakout groups. made it difficult to keep up

Elena H. - 3/17/2022

Dean Davis was great i wish my system worked better

Rhoda S. - 3/17/2022

I kept getting kicked off the training and my audio was reconnecting a lot.

Kathleen S. - 3/17/2022

There was so much information. I found it difficult to absorb all of it in the time period allowed. Still hoping that the process taught will make more sense when I actually apply it to the department I'm assigned to. The information taught was extensive and very thorough. Very detailed.

Paulette W. - 3/17/2022

I think the UI could be cleaned up on the QAI website. Other than that everything was great.

Brent A. - 3/2/2022

good training and fun experience.

Nitin A. - 3/2/2022

Overall the training was very informative and helpful for growth in my career. the content can be very dry at times and hard to follow.

Dillon B. - 3/2/2022

Dean did an excellent job facilitating this training. He is very knowledgeable and skilled at sharing his knowledge with others. He was positive, up beat, patient, and an excellent listener. The course is easy to follow while being in depth enough to provide the learner with all of the knowledge and tools necessary to plan for and conduct an audit.

Michael E. - 3/2/2022

The instructor was well intentioned in delivering the material and the course covered the expected information. There could be more interaction and sharing of relevant personal experiences than there was. The break out groups were valuable opportunities to meet fellow students.

Justin H. - 3/2/2022

The course was great, although, it was a bit difficult to continually navigate between windows in order to keep up with the activities and quizzes.

Chris L. - 3/2/2022

It was a great experience. The instructor was very patient with me.

Alphonzo P. - 3/2/2022

Compared to an in person class, I was pleasantly surprised with the online format and ease of use. Dean was a great instructor and thoroughly answered all of the student's questions!

Maura R. - 3/2/2022

I had a printed binder and this is my first training course. Instructor took time.

Tara B. - 2/23/2022

Instructor was very knowledgeable on the subject, presentation format was a little on the dry side, but probably difficult given the online format of things.

Corey H. - 2/23/2022

I love the QAI Clause training matrix!! I referenced it frequently and it really helped organize information in a way that was readable and not overwhelming.

Camryn H. - 2/23/2022

Overall a good course and worth the investment. Dean did a great job teaching such a dry subject.

Brian L. - 2/23/2022

Really Great training. Great hosting site, very easy to use. Great Instructor.

Anthony R. - 2/23/2022

Systems were easy to use and communication was great, online training done right. Learned a lot and came away with good practice and resources to consult.

Tristen S. - 2/23/2022

This was one of the most positive learning experiences I have had! Jeri was so attentive to what each of the students needed and when they needed to have additional assistance. I felt she truly understood the struggles that come with getting through the standards and details. She was easy to listen to and delightful to work with.

Teresa B. - 1/19/2022

It was my first time doing QAI training. It was much more seamless than I thought it would be since it was virtual. I think it was actually more efficient then in person training. Instructor was very helpful, insightful and encouraging.

Sunny C. - 1/19/2022

Hands raised to Ms Jeri Ann. Phenomenal job. This was my first online training, so the difficulty in connecting the dots was very visible to me. I would have liked more space for writing - like a fill in the blank format.

Anissa D. - 1/19/2022

Jeri Ann did an amazing job presenting and working with the team to ensure no student was left behind. 10/10 would recommend

Justin K. - 1/19/2022

Jeri was great and very good at getting everyone engaged. It was nice to have access to the online book, however I really enjoyed having the physical binder as well.

Angelina L. - 1/19/2022

Excellent instructor and overall stellar classroom environment - as a former student who's been through the ringer in terms of class: This was an excellent experience.

Jesse R. - 1/19/2022

Instructor was very knowledgeable and helpful which made this course extremely good.

Armando C. - 12/8/2021

This training had a good balance of lecture and engaging activities. I feel like I learned a lot and enjoyed the experience.

Caitlin A. - 12/8/2021

Fast class, but to the point to gain pertinent information and familiarization experience.

George H. - 12/8/2021

Great class, definitely have a better feel.

George S. - 12/8/2021

The training pretty much pushed me to my limits, I felt that the first-time experience as an auditor would make me somewhat nervous and confused. However, despite the experience, I feel that I may start an audit building my experience brick by brick. I thought it could put me out of my comfort zone as I may do some auditing for my job.

Julian G. - 12/8/2021

I was so overwhelmed with all the information provided to me and no background knowledge of how to operate a audit. With this class i am much more knowledgeable of how the auditing process works  

Vicky B. - 12/8/2021

I thought this was one of the most valuable trainings I have attended. I have a great understanding of ISO standards and audits now.

Angela F. - 12/1/2021

I had a lot of fun and learned a lot about the auditing process. I appreciated getting the materials far enough in advance to be able to prepare for the course.

Audriana L - 12/1/2021

Being an online training was a surprise that it went really fast and wasn't boring. Great experience.

Leticia A. - 12/1/2021

Great instructor. Nice team members. Good information and resource documents. Sometimes noise feedback. Thank you!

Patricia B. - 12/1/2021

The training was complete and thorough. I feel like I have a good understanding of the standard and will be able to apply this material if I am called to complete an internal audit.

Daniel D. - 11/18/2021

The training was complete and thorough. I feel like I have a good understanding of the standard and will be able to apply this material if I am called to complete an internal audit.

Daniel D. - 11/18/2021

Dean did a great job leading the course and staying on target. I felt like I gained a better understanding in interpreting the ISO 9001 standard and how it can be applied to different company models.

Michael J. - 11/16/2021

Dean is a knowledgeable, competent instructor. He provided insights that are not part of the workbook but helped with my understanding of the specific topic being discussed. One important insight that I found very useful was forming checklist questions. The workbook partnered with online tutorials are very easy to follow. QAI did a great job on making this virtual learning a success! I got what I signed up for. Thanks QAI and Dean!

Rowena E. - 11/16/2021

Being a novice I feel there should be a novice course prior to this course that would have been helpful.

Shannon L. - 11/16/2021

The break out sessions were great and had a lot of practical uses in it.

Dominic K. - 11/10/2021

Great training course. The only problem was that the auditing breakout rooms did not work correctly but it was likely a participant access issue. Very happy with the training. Very well done considering how complicated it is to do it online.

Helen C. - 11/10/2021

The tool I had reservations about the time spent training on it in beginning but it was definitely useful as a training tool.

Lawrence G. - 11/10/2021

It was ok, I would like to get the learning material with more time in advance, I live outside the US and it would be helpful if the books could be ship with more time

Omar T. - 11/10/2021

The course was very helpful. For someone that doesn't really know anything about ISO 9001, the course could have been a little more basic. Maybe a slower approach for newbies. Overall great instructor and great course!

Sherry G. - 11/10/2021

Breaking the training up into, lecture, individual activities, group activities, and class discussion brought value and helped keep me engaged. I especially liked how the scenarios were designed as a real-life environment. Our instructor was also knowledgeable, professional, and accommodating.

Dennis O. - 10/20/2021

Training was very informative and a positive experience. Instructor was great and very informative. Took time to individually work with students and made sure there was clear understanding.

Jimmy M. - 10/20/2021

The training was really informative and engaging.  The workbook was a little off of the slides actually presented which was a little challenging but otherwise very good.

Stephan J. - 10/20/2021

Instructor was great! Made sure we stayed engaged.

Haylie S. - 10/13/2021

This course really exceed my expectations, I have taken other courses and this was the best so far. Thanks

David M. - 10/1/2021

Good learning experience can help in work for audit.

Dipak D. - 10/1/2021

The online system with breakout sessions worked very well. The first day with the detailed focus on the ISO 9001 standard was more focused than I expected, but the audit training sessions were very good.

Emilio C. - 10/1/2021

I know it's a work in progress, however, it would have been helpful if the slides shown went in order and were the same verbatim with workbook. I am excited to get to auditing and put my new skills to work.

Jessica C. - 10/1/2021

The training was very good. It's hard to train for 8 straight hours two days in a row but the content kept the program moving along. There were some glitches with the online content but overall it worked well. On line content was great especially the training matrix. It still has some glitches but I think this is more beneficial than training out of a notebook.

Marc F. - 10/1/2021

The only feedback worth improving would be the slides and the material match. QAI trainer Mr. Dean was very knowledgeable and friendly. The course was good. The slide show and the tools on the page were very impressive. I would love to have access to that but unfortunately would not have. I loved QAI and will recommend to everyone who is need of this course. The course provided and the slides and the tools QAI has is very impressive. It would be nice to have access to the feature that you ha

Shubhankar P. - 10/1/2021

I like the training and the instructor, the use of different programs, files, and websites it in some moments complicated.

Barbara S. - 9/22/2021

First experience with QAI so was not sure what to expect. In general, the information was conveyed by the instructor in a clear manner but sometimes it was just reading the slides. Instructions to some exercises were very confusing. Should only share instructions for one activity at a time. Please add more breaks. We had a 10 minute break after two hours and only had one 10 minute morning break and lunch on the second day. We need to stretch, use the restroom, etc...

Jeanevette M. - 9/22/2021

The instructor was very knowledgeable. I have learned a lot during this course. It was very valuable.

Sheila S. - 9/22/2021

The mock audit in a virtual setting was clunky. Maybe have all teams perform the same audit and then compare them. The round robin thing is confusing. An introductory class to ISO 9001:2015 before this class is needed for some people. I would like a class completely self taught through videos and interactive quizzes etc etc.. That way i can watch it over and over again until the info really sunk in to my brain. Let me know when you have it, and i will be the first one to sign up.

Thomas B. - 9/22/2021

Was difficult to follow with only one screen. For most part need at least two screens with so many windows open at once. Did not know this going into the training. Also when breaking into the teams was hard to follow. At times was unsure which group or where was.

Timothy G. - 9/22/2021

Dean was a knowledgeable and attentive instructor. In particular, a difficult thing for any instructor is to wait for questions, doubly so in a remote session where you don't have body language to help. He did this at all the right times, and answered all questions well.

Zachariah M. - 9/22/2021

Great instructor, very knowledgeable and informative!

Hanna F. - 8/31/2021

I thought this was a great training for internal audits. It was an efficient mix of lecture and interactive courses! My instructor was very knowledgeable, helpful, and easy to interact with. I felt comfortable asking questions with the knowledge that she would be encouraging and conducive to learning. The break out sessions were very nice and helpful (for one on one instructor feedback). I had plenty of time to complete the assigned work. Overall great experience!

Mary A. - 8/31/2021

The case studies were a bit frustrating as you would fill everything out, only to have to re-fill it out if you got something wrong. Other than that I found most of the interfaces easy to use with a little practice. My group was quiet so there was a lot of slide reading. I don't put this on the instructor as we as a group didn't give her much to work with. It may be a good idea to incorporate some more exercises to force a bit more interaction for quiet groups. I enjoyed the mock audit process a

Natalie J. - 8/31/2021

Very helpful, experienced, and enthusiastic instructor

Scott G. - 8/31/2021

I enjoyed the course and learned a lot. The organizer was patient and kind with the orientation and pre-quiz process. The instructor was efficient, knowledgeable, and kind, which made the learning experience a positive one.

Chad H. - 8/11/2021

Very informative, and enjoyed the training.

Shanda R. - 8/11/2021

This was a really tough class to have online. Instructor could have done a better job letting us know what material to be using on Day 1. The ISO book, QAI notebook, the QAI site or WebEx. (Day 2 was better.) I also think it was equally hard to teach this class on-line. He was knowledgeable and helpful one on one. It was a good class for online, but I would wait for additional training until it could be face to face. It's really hard to compare this experience with other training experiences

Sheila W. - 8/11/2021

I enjoyed training with Dean. Thank you for the experience! I struggled with switching around at first, but got the hang of the system by the end of the first day. I felt supported and appreciate how the issues were addressed.

Susan S. - 8/11/2021

Exceptional Training Experience. Will help our abilities to perform audits at our company more effectively!

Tim W. - 8/11/2021

The instruction was incredibly helpful and informative especially when the instructor used real life applications for the material we were reviewing. I found the mock audits to be chaotic at some points and might have benefited from a more one on one approach.

Amanda H. - 8/4/2021

The instructor was very good. I unfortunately was not prepared well for this class.  So much information to take in, in very little time. My instructor did his best and was very understanding with me. I did feel way out of my league but I did learn and hopefully retain and be able to help my company. I thought the case studies were not given enough time to understand and determine.

Bertina S. - 8/4/2021

Dean was great, informative, and patient. He helped keep the class on track, entertaining, and all while teaching us!

Mustabeen A. - 8/4/2021

Great course! Looking forward to using this knowledge at my company.

Janice F. - 7/14/2021

It is an intense training but you learn a lot by the end!

Kevin Z. - 7/14/2021

Day 1 was pretty heavy. I would suggest having maybe one more break in the afternoon.

Megan C. - 7/14/2021

GREAT CLASS! Enjoyed it! Fast paced, but worked well! Only complaint is in the round robin, it needs to be further emphasized that the subject you are auditing on and the one you are the auditee for are NOT the same. All 3 members in my team did 9IQA07 and 9IQA08 on the same process. So our 9IQA09 was a complete mess. We ended up auditing our actual company information as that was a process we knew and could speak on.

Clay D. - 6/22/2021

I am deeply satisfied with the trainers and methods used to deliver value added knowledge

Edward R. - 6/22/2021

This course was informational, and exceeded my expectations. This being my first exposure to any ISO auditing, I would like to have taken a little more time to understand the Standard before I moved into the exercises.

Elizabeth R. - 6/22/2021

The class was fast paced but gave a good review of the ISO standard along with a good foundation for performing internal audits along with the tools to do them.

Greg E. - 6/22/2021

A great learning experience for someone who has no experience with audits and auditing.

Nicholas W. - 6/22/2021

The instructors were extremely helpful. Jerri Ann made my first experience with QMS, a pleasant one. In addition, I learned new auditing techniques from my classmates.

Robert M. - 6/22/2021

I learned a lot and I appreciate all of Jeri Ann and Nick's help

Walter Z. - 6/22/2021

I think this class would be easier to understand in person.

Albert G. - 6/11/2021

My experience was very stressful more due to my lack of computer experience. By the time I found my way to where I was supposed to be, I believe that I missed important information. The instructor was helpful but I did not want to be a distraction to the others. My contribution to the groups was not what it should have been. I felt a classroom setting would have been more beneficial for me.

Cathy R. - 6/11/2021

Virtual training and getting into and understand how to collaborate in breakout sessions was a little cumbersome. Definitely would work better as in-person sessions. Overall good training but a lot to fit into 2-days.

Debbie G. - 6/11/2021

All was great, efficient course.

Jackson F. - 6/11/2021

Slightly difficult virtual sessions as my introduction to auditing - although the instructor was very helpful.

Jennifer H. - 6/11/2021

Enjoyed the class but easier in person. The instructor did a good job. Thank you.

Scott C. - 6/11/2021

Enjoyed the class but easier in person. The instructor did a good job. Thank you.

Scott C. - 6/11/2021

Very good. I liked the trainer.

Yusef I. - 6/11/2021

Overall good, having everyone read sections was kind of annoying but understandably necessary

Branden J. - 6/9/2021

The training was good I have gotten more out of the breakouts than i did the class

David D. - 6/9/2021

The Instructor was superbly qualified and presented very well. Every thing was exceptional

Dilip M. - 6/9/2021

Awesome training, the software used made the training feel like it was as good as being in person. Keep up the good work!

Franz B. - 6/9/2021

Super fantastic system for training. I'm a hands on guy, and the system you guys made is delightfully easy to understand.

Matthew T. - 6/9/2021

Very good Internal Auditor online training class - Class instructor is excellent highly recommend

Angel D. - 6/2/2021

Jeri Ann was great - very energetic about the topics and her real-world experiences with the subjects really helped liven things up.

Jimmy A. - 6/2/2021

I felt very good taking this training, Jeri Ann was very supportive. I had some personal issues during the training and she was very comprehensive.

Noe G. - 6/2/2021

Great interactions and feedback from our trainer Jeri Ann - she was able to provide real life examples and how they relate to the training materials. Bringing real-life experiences are always better for training as they provide a way to ground the training material.

Taylor B. - 6/2/2021

Examples were relevant and engaging; the feedback was instant and examples were clear with samples of both good and bad practices.

Adam S. - 5/26/2021

Well put together training session that adds value to the learning topic when in-person experience is unavailable. The scenarios and mock audits allow the class to get a feel for auditing in a virtual world, but can be carried over to in-person audits as well.

Erin S. - 5/26/2021

I thought the class was organized well and processes were explained without much confusion. I felt like more time in the mock audits would be helpful, but the experience was very helpful in learning how to ask the questions and where to look for positive and negative audit results. As someone who's only been audited in the past it was an interesting way to experience the other side of the table so to speak.

Jessica D. - 5/26/2021

Overall the instructor was very knowledgeable. More asking questions on the first day to get more interaction would have been better. People also learn better when engaged. The exercises were great! They really helped to understand the audit process, particularly the mock audit.

Maura R. - 5/26/2021

Overall the first day was very dry with content. If there was any way to add or rearrange content to make the first day's content more engaging, it would be appreciated. The day 2 content was good because it engaged the class and allowed interaction.

Nick G. - 5/26/2021

Again as I said in my message comments. Need more direction in the case studies as they made very little sense. Maybe having the instructor go over one with the class would have been better.

Patti P. - 5/26/2021

More time for quizzes and tests outside of class or built into class.

Sydney W - 5/26/2021

The online meetings can be very chaotic. This is most likely out of the presenters hands. If one attendee is having computer issue or competency problems then It can ruin the whole experience especially if you have to work with said person. These training sessions are best done in person. More knowledge could have been gained

Andrew M. - 5/19/2021

Had a good experience and was my first large training course performed remotely.

Dylan H. - 5/19/2021

There were many tabs opened at one time which made it difficult for others to understand. However, the instructor helped navigate and that got us back on track. The material used was great. Very informative and would recommend to another coworker.

Jordan P. - 5/19/2021

positives - good content in slides, aptitude testing, negative - goes fast, could slow down a bit and spend more time on some areas.  Also wish we had reviewed case studies as a group better.

Bradley N. - 5/12/2021

Jeri is AWESOME!

David B. - 5/12/2021

great experience

Erika I. - 5/12/2021

Great first experience. Great class!

Steve H. - 5/12/2021

The class was very informative. It was a lot of information to take in only two days, but a lot of great information was gained. My only suggestion would be to walk-through the first case-study with the whole group so a better understanding of not only the audit process can be gained, but how to use the online training tools. The first two case-studies were also "tricky" for someone just starting out, in my opinion.

Steve J. - 5/12/2021

Thanks Jeri for your patience and expertise. I learned a lot, but I sure would have appreciated in person training.

Steve T. - 5/12/2021

Some technical issues regarding the break rooms.

Zach C. - 5/12/2021

Nick was a great instructor and really took his time to make sure that everyone in the class understood everything before moving on to the next topic. It was much appreciated!

Anissa F. - 5/5/2021

Overall experience was good. A few navigational items would have helped early on. Did not realize the example documentation could be drilled into and viewed. It was not apparent that the data was entered by clicking the text in the forms.

Greg G. - 5/5/2021

It would have been helpful to have more navigation guidance during the mock auditor exercises. I was unaware some items opened up and spending time looking through those items would have made for a richer experience.

Lauren M. - 5/5/2021

The training was very good. Ms. Schlemmer was an excellent trainer who seemed well prepared and who mastered the subject matter. She did a good job of making it approachable and answering any questions. The software for the training environment seemed to work pretty well overall and enhanced the virtual learning experience. It was a good level of forced interactivity.

David R. - 4/22/2021

I didn't know exactly what to expect. There was so much information. Jeri, although she speaks really fast, was amazing. She is clearly a master of this material and was really great and helping you to link the information together--in my brain. I rarely give exceeds expectations, but I believe well deserved here. The materials are great!!

Larissa J. - 4/22/2021

I would like to see more scaffolding of scenarios built into the slide deck itself, so newbies like myself are not overwhelmed by assessing scenarios with limited guidance. But overall I enjoyed the learning experience! Jeri Ann is a great instructor, her passion for the standards and love of people real shows! Take care!

Nia H. - 4/22/2021

Jeri is amazing she was soooo much help to me.

Alisha B. - 4/14/2021

It was a very good course to help get started into internal auditing. If might have been explained and I may have missed it but explain that the breakout group results will be our audit questions for the upcoming breakout session.  Also, I think an in person class would have helped me to pick things up a little faster because of more interaction and comfort level.

Charles T. - 4/14/2021

The class was very informative and thorough. Thanks for being so enthusiastic about a somewhat dull subject!!

Hanna F. - 4/14/2021

I've been auditing for many years and informally qualified to company standards. Jeri was able to show me a different perspective to ISO 9001.

Jeenee X. - 4/14/2021

I think the in person training would have been more engaging than virtual.

Stephanie C. - 4/14/2021

Instructor (Dean) was very good. Engaging and professional.

Andrew H. - 4/7/2021

I could use more time during all the activities being somewhat fresh to the entire process.

Austin L. - 4/7/2021

Difficult to fully understand how to audit, by doing short audits or working with new people. A recorded or actual audit, would be helpful to accomplish it.

Avi B. - 4/7/2021

Terrific class. There were a few points at which the instructor rushed through, but it was because we were in a time crunch and the instructor didn't think the sections would be as useful to us. Maybe a little more time for reviewing section 8 of the standard more in depth. Great class, great resources. Electronic slides could also be useful to be able to take notes on the computer if that's how someone prefers

Gideon H. - 4/7/2021

This was my first experience with ISO training. The course gave a succinct, but complete overview of the auditing procedure. I was overall happy with the information presented and the experience as a whole.

Brian P. - 3/31/2021

Virtual learning is difficult

Paul M. - 3/31/2021

I feel I learned a lot from the class. Paul was very good on helping us and explain to us if we had issues. very satisfied

Tiffanie B. - 3/31/2021

The presenter was great (Dean) and was very knowledgeable regarding ISO and the course as a whole. I however do have a suggestion, Dean would continue to talk and reiterate the same thing repeatedly. Likewise he would over explain why things were slightly different and belabor the point. The best way to describe it was beating a dead horse. If Dean could work on succinctly addressing his points that would aid in the class.

Alexander P. - 3/25/2021

The materials in the class were very good. I did however feel as if I was a little slow to catch on to some of the material and had a hard time keeping up at times. I am a person that has no experience auditing and a little exposure to the ISO process.

Cassandra S. - 3/25/2021

My professor was great. He was knowledgeable, kind and thorough. He gave multiple real-world scenarios that helped me to be engaged and understand the information from different angles. I have completed various training processed online and was disappointed with the quality of the PowerPoint slides as well as the workbook from the perspective of the overall cost of the class. The PowerPoint slides were small in the workbook and printed in black and white.

Julia S. - 3/25/2021

This was my first attempt at online learning.  I found it a bit quirky and awkward at times, but I suspect it ranks very well with other online learnings.

Brian B. - 3/23/2021

The two pre-training quizzes for QMS Terms and Basic Auditing terms were very helpful.  Also, having the workbook and ISO Standard in advance of the class allowed time to become familiar with the training format and material. Dean is an excellent instructor and I would not hesitate to take another QAI training session.

Cathy H. - 3/23/2021

More digital materials would be extremely useful. We have to use this class to conduct audits in the future. Being able to reference slides as a pdf or the handouts would be extremely helpful.

Warren T. - 3/23/2021

It was a good class. I am better at in person training. I struggled a little on the group activities.

Amanda W. - 3/19/2021

Virtual format makes it difficult to stay engaged and participate. The instructor could have facilitated discussions and asked more questions. Some of the individual activities/videos should have been followed by a guided group discussion.

Aravind R. - 3/19/2021

Very hard to audit virtually - particularly an unknown process on both ends (auditor and auditee).  Not having the process diagrams printed out to easily reference.  Or the ability to share audit evidence (forms) during the audit.

Holly W. - 3/19/2021

Starting with a detailed overview of the ISO 9001 Standard was very valuable. Group activities worked well virtually though were a bit awkward. It was very appreciated that you included a copy of the standard. Keep doing that!

Jaspyn P. - 3/19/2021

Very well designed and instructor explained everything very well and was patient and made sure we understood. Very easy to follow along and instructed thoroughly.

Jessica L. - 3/19/2021

Virtual training had pros and cons. The exercises are suited for online. The mock audit was a bit more difficult than an in-person experience.

Kelly K. - 3/19/2021

Instructor was kind and helpful. Make the last exercise with the three different groups and the three different exercises a little easier to follow.

Tyler R. - 3/19/2021

Overall the course was very good.  I liked the pace of the course presentation.  

Alfred B. - 3/17/2021

I really liked the course. The only thing I would like would be a half hour lunch break instead if 1 hour  and 15 minutes breaks instead of 10 min.

Joslin G. - 3/17/2021

I enjoyed the student activities

Mark S. - 3/17/2021

The course is fast paced and demanding but equally as rewarding and packed full of valuable information. I would recommend it to anyone wishing to better understand quality system needs, requirements and controls. The class exceeded my expectations and provided practical information I will use for years to come. Mr. Balu Muniyappa was a very knowledgeable and professional instructor who offered many examples and was able to answer all questions. Thank you for a great experience!

Pat B. - 3/17/2021

Balu is a great instructor

Queenly P. - 3/17/2021

I was a little disappointed in the online quiz structure, especially in the free-form text portions. Previous experiences led me to believe that conformity v. nonconformity was about evidence and that there wasn't always a "one size fits" "answer" it was more an evaluation of the totality of evidence (or lack thereof) - just felt like not having the opportunity to discuss why/why not the nonconformity was or wasn't there took away from the learning experience.

William H. - 3/17/2021

I liked that there was training and interacting activities. It helped me learn! Well done!

Kurt B - 3/11/2021

Keep up the great work with this training environment. I would highly recommend others to take this training. Jeri Ann is an awesome instructor who can guide you in the right direction without giving you the answer you are looking for. She allowed for questions to be asked and encouraged interaction between other participants. I absolutely loved how we could work with others as a team in a virtual environment. If I was able to retake this course to refresh my knowledge on auditing.

Jasmaine H - 3/11/2021

Instructor did an amazing job. I can see why she is a master auditor.

Henly L - 3/11/2021

I thought my instructor was great, she made the learning material relateable

Heidi M. - 3/11/2021

The instructor was helpful and very knowledgeable on the topic. Had a great experience overall.

Christina G - 3/11/2021

It would have been helpful to interact with the instructor during the breakout sessions, and perhaps conduct this has a full class setting. 

Laurie E - 2/24/2021

Instead of having breakout sessions, it would have been helpful to have more of a class discussion so that we could have asked the instructor questions on how to proceed with challenges.

Dana G - 2/23/2021

The virtual training makes it difficult to determine if you are on the right path when completing the exercises it is also difficult to receive feedback and ask questions.

Gladys P - 2/23/2021

I enjoyed the feedback buttons!! It was helpful to be able to ask him to slow down without everybody hearing me and to raise my hand virtually.

Catlin A - 2/19/2021

v

Elizabeth W - 2/19/2021

The class was really beneficial and worthwhile my time.  The instructor did an excellent job.

Eric J - 2/19/2021

Could have used more time to understand the case before jumping into the activity.  Felt unprepared at times, especially for mock audit.  

Janine E - 2/19/2021

The training was valuable. It helped me better understand ISO9001-2015. I will be able to apply what I learned in the future at my company.  The only negative thing I would have to say about the training is that at times it is hard to stay focused because of it being virtual. But with the current circumstances I completely understand. Overall a great  course that I would highly recommend.

Brady P - 2/18/2021

For someone who is very new to this might have some difficulties to catch up with this two-day seminar. I strongly recommend that a student should have a real-life experience before joining this class.

Manabu Y. - 2/17/2021

I had no experience in ISO and my trainer Ted was amazing and helped so much. The training was great and informative.

Travis Vandyke - 12/15/2020

good course.  instructor made a dry topic interesting and tried to apply it to all of our disciplines.  will be useful

Kyle F - 12/14/2020

Course Material provided by QAI arrived on time. Instructor appeared to be knowledgeable We finished our training on time without rushing through the material

Eena A - 12/14/2020

Great class

Amy Sharitz - 12/14/2020

Overall, very knowledgeable instructor who could help bring real world examples into the material topics for relation to our individual companies and roles.

Tye Gietzen - 11/19/2020

Overall, really great experience.

Susan Davis-Kienscherf - 11/19/2020

The layout of the Mock Audit folders and forms is too much of a maze.  This could use improving.

Alfredo Ramirez - 11/18/2020

Overall the training was valuable and I feel that Ted did a great job given the technical difficulties. There were an excessive number of technical issues. Many people had issues with audio. At one point phones (not ideal anyway) were being used, but then the phone system for several employees went down. Ted was very patient and found a way to work with the situation that we had. Overall it would be easier to navigate if all of the activities were in one place. I am sure that having 2 screens w

Natacha Smith - 11/17/2020

The web based can be somewhat cumbersome. It would be nice to access the flow charts as you were being audited. Not everyone was able to share their scrreen.

unknown - 11/10/2020

The entire experience exceeded all expectations that I have and opened up a whole new interest that I did not know I would like to know more about.

Ivan Alarcon - 11/10/2020

The quizzes helped a lot. I learned information that I did not know or wouldn't expect..

Unknown - 11/10/2020

This course was very helpful and allowed me to gain confidence as an auditor. I look forward the next steps as an auditor and process owner.

Jason Sherman - 10/30/2020

The pace of day 1 was insufficient. In general, more time with the case studies to properly evaluate all the information provided would have been preferred. Upon completion of the course and rereading materials, the case studies were presented differently in the course; case study evaluations were submitted prior to class discussion, which made understanding the material presented frustrating. The case studies also lost value because the instructor did not allow appropriate time for analysis and

Unknown - 10/30/2020

Very good and comprehensive course that can get anyone on the right track to becoming an effective auditor.

Unknown - 10/30/2020

Stephanie sent emails that were easy to read and complete with the knowledge I needed to access the class. I enjoyed Balu as an instructor as well. He was easy to understand and kept the class moving along. He also seems very well-versed in the subject. I enjoyed the class very much!

Omega Cooper - 10/30/2020

The course is great, but it would be better to do it in person rather than online.

Mark Wiley - 10/21/2020

Very informative. Very accepting to questions.

Ezekiel Williams - 10/21/2020

Balu was an excellent instructor. I learned A LOT in this course.

Unkown - 10/21/2020

The instructors were friendly and informative

Brittani Callands - 10/21/2020

Course was good. The only comment I have is that some of the quizzes didn't show proper completion when they were done.

Unknown - 10/21/2020