- Live instructor virtual training
- Teams:Private Virtual Session
- Any person that intends to audit the ISO9001-2015 QMS
- Persons that that might also be audited
- Previously QMS auditors that need updated training
- Auditors that want to improve their internal auditing skills
- People that want to investigate ISO 9001 for their organization
- Internal auditors for other ISO standards
Virtual training team discounts: Pay for 2 persons in a class and the 3rd person is free in the same class
Plan Ahead, Pay Ahead and Save with QAI
|Public Class Price||Discount Type||Availability|
|$1,200 per person!||with 90-day prepayment||0 classes available at this price|
|$1,350 per person!||with 60-day prepayment||0 classes available at this price|
|$1,450 per person!||with 30-day prepayment||0 classes available at this price|
|$1,550 per person!||Under 30-Day Prepayment||1 class available at this price|
Private virtual training Conduct a private virtual training session for your crew
Train 9 people in a private training for $8,000
It would be nice to break up the training into four 0.5 days
Neal K. - 10/25/2023
Awesome training! I learned a lot about internal audits.
Courtney T. - 10/25/2023
Good training. I learned a lot
Forrest F. - 10/25/2023
At times different zones would scroll, making it slightly easy to lose place and have to re-find which zone you were trying to scroll in. Not sure how to fix; but an observation.
James E. - 10/25/2023
The online interface was extremely well done. The format and schedule was very well designed for timely completion of training.
Mike W. - 10/25/2023
Dean, our instructor was thorough in explaining the ISO 9001:2015 standard, and also greatly helped during our mock audits. Website was well designed and easy to navigate!
Lee-Michael O. - 10/25/2023
I liked this a lot better than in person training. Thank you.
Nancy B. - 9/13/2023
I was very pleased with the instruction received from Dean. He took the time to make sure we had understanding of the concepts and tools. He was also very responsive to all questions presented and was really helpful in the breakout rooms.
Dawn N. - 9/13/2023
While going through the ISO 9001:2015 documentation became daunting towards the end, I still appreciated going over each clause in detail to gain a much better understanding of what the standard contains. I thought that the day 2 activities were very engaging and I appreciated the practice to ask questions and probe an auditee deeper. Thank you!
Natalie S. - 9/13/2023
The matrix and PhaceCo system were very VERY useful to understand the concepts visually after going through things in the slides/presentations. The user interaction made it so I could be curious and stumble upon things as well as get clear direction of what to click and find per the instructor.
Elias M. - 9/13/2023
Course was informative and easy to go step by step and pull information as needed. Questions seemed intentionally confusing and wasn't easy to reference if you didn't understand. I would allow for questions that are clearer in direction and encourage understanding instead of confusion.
Craig D. - 8/23/2023
This course was very interactive and informative. I truly learned a lot and enjoyed this.
Hannah T. - 8/23/2023
I really liked this. I would have liked some sort of reading material to keep. I know I can look online for the next year but, I would still like something ready at my will. This is one of the few times I've spent this much time learning at a computer that I really enjoyed.
John T. - 8/23/2023
Overall, I would say this was a great experience and I enjoyed the interactive side the most. I appreciated the feedback of everyone. I learned I have some things I need to work on remembering as an auditor but it was best to learn that here.
Alexandria W. - 8/23/2023
Instructor was very helpful and was thorough with his answers.
Elaina S. - 7/26/2023
Very stressful leaning how to navigate the system
Jeffrey J. - 7/26/2023
Some quizzes seemed to take more time than allowed.
Andrew B. - 7/26/2023
Except for the scrolling issue everything was great.
Ioan R. - 7/26/2023
The first day was mostly just reading through the training matrix with the instructor. It felt as though this portion could have been self-guided. On the second day, the instructor's input and guidance was very helpful in conducting a mock audit. This was the most useful portion of the training.
Reede N. - 7/26/2023
I personally felt a little rushed through some topics
Jordan F. - 7/26/2023
Lovely easy experience. A couple of UI bugs throughout including the yellow highlights not appearing within the auditee review.
Matthew F. - 7/26/2023
I really appreciated the ISO requirement modules. Each ISO section breakdown helped me better understand the standard and what is expected of ISO registered companies. This training was very informative!
Angelica G. - 7/26/2023
Dean was very good organized and really broke this down to digestible chunks.
Sepe A. - 7/26/2023
Small hiccups here and there but nothing that cause too much pain to us attendees.
Hilman L. - 7/26/2023
Great teacher. Very helpful and explains things very well. Really liked the interacting part. More interacting would make it less boring.
Ashley P. - 6/14/2023
Very vast amount of information. Will definitely recommend to others.
Andre L. - 6/14/2023
All in all the training was very well conducted. The steps were easy to follow in most cases. A couple of times it was difficult to navigate through sub-buttons and they were hard to find. Dean did a great job in explaining everything and making sure no one was left struggling.
Brandon P. - 6/14/2023
The instructor and tools will help with the internal audits I will need to perform in the future.
Lisa B. - 6/14/2023
Smooth and pain-free experience. Learned a lot.
Andrew J. - 6/14/2023
Informative and good reference material.
Corey V. - 6/14/2023
I love that online training allows you to get a quality education from anywhere but there is definitely something missing that doesn't translate from a classroom setting. This program is very hard to work through on one screen. It is much much easier with duel screens.
Lacey L - 6/14/2023
The preparedness of the instructor was fantastic. We were able to complete a fairly intensive training on time with opportunity to ask questions.
Nikki L. - 6/14/2023
Overall i am very pleased with the course. i feel i have learned a lot and will use what i have learned in the future. i wish that the beginning of the course started a little slower. i feel as if we really dove in. on the flip side that might be what people need to get them in the auditing "zone" i like how the class is condensed and fast paced. this keeps you learning and does not really give you time to get pulled away from this training.
Seth W - 6/7/2023
This was very extensive and a lot of information. However, it was extremely useful and having an instructor to go over everything instead of being responsible for reading it all myself. Having a printable book option to help follow along is huge. Some times computers (laptops) make multiple screens harder to follow.
Samantha L - 6/7/2023
Excellent course, Very informative in every aspect of the quality program.
Paul C - 6/7/2023
The training topic wasn't the most exciting, but Dean was a fantastic instructor who covered the material very well. A more interactive user experience to help maintain trainee engagement... A more user-friendly interface would be nice.
Mark T - 6/1/2023
The course was very informative. Dean did a great job. I prefer in person classes. Online courses are not my first choice; however, once I was through the table of contents a few times it got easier. This is a lot of information to get control and too navigate through the various menus for the PhaceCo information; the various PhaceCo flow charts, logs, action, etc., were great examples. I wish I had the ability to print them for future reference. I'm a paper person.
Glenn W. - 5/25/2023
The training is very good. However, some quiz questions were not properly framed and that confused me a lot.
Onyekachi F. - 5/25/2023
I was very happy with this course. Dean did an excellent job leading our class. His expertise in this field was very helpful understanding this content.
Brian T. - 5/3/2023
Dean was very knowable and patient!
Corey S. - 5/3/2023
Did a great job explaining the material and being available for questions. where to go on the site can be confusing but the instructor does a good job helping with it.
Megan K - 5/3/2023
Taylor B. - 3/22/2023
This was a very thorough course that was well thought out and put together.
Christopher D. - 3/22/2023
Very dynamic class and good instructor.
Hugo F. - 3/22/2023
Classes need to be longer in order to obtain info better and not feel rushed.
Dorien L. - 3/22/2023
Dean is a great guy. Patient and knowledgeable. 5 stars to him as an instructor.
Titus R. - 3/22/2023
Made me a little nervous with the mock audits and such but I now have confidence to proceed as an internal auditor.
Jocelyn T. - 3/22/2023
Dean is a great instructor. Answered everyone's questions and was patient with new people to ISO.
Steve Z. - 3/22/2023
Day 1 was difficult for me to focus on because of the format. I understand though because we need to learn the material. Day 2 was much more aligned with my learning style and very fun to interact with other students and put the knowledge to use. I think it's a good course and I would recommend it to anyone. Thank you! Dean was a great teacher.
Ryan B. - 3/15/2023
The group secessions to practice the audit process was helpful. It made this class more interactive instead of just a straightforward presentation type lecture.
Samuel B. - 3/15/2023
If I had known the training was going to take 9 hours a day, I would have asked if there were other options for training.
Dan B. - 3/15/2023
The only thing i would say could use improvement is that day 1 is extremely long when just learning the standards. I would suggest more real life examples that go with the each standard.
Joe H. - 3/15/2023
I wish that this was in person for my particular learning style. It was difficult to attempt to navigate all of the open tabs on my laptop and an additional monitor.
Bryan N. - 3/15/2023
Very good and unique training. The PhaceCo examples were a great tool.
Ed R. - 3/15/2023
Its a lot, but it is really good.
Nathan S. - 3/15/2023
Very good training.... Personally, I would have preferred in-person to virtual.
Dave C. - 3/1/2023
Dean was a great instructor. I really enjoyed his teaching methodology.
Ian G. - 3/1/2023
Great Instructor, wonderful learning experience. I liked the first day the most of going through the standard.
Benjamin M. - 3/1/2023
It was very detailed and thorough. I thoroughly enjoyed this course and am more confident as an auditor within my organization.
Zachary S. - 3/1/2023
Overall the class did what it needed to, but there was a lot of confusion with your online system and things are very unclear. I felt like I was trying to figure out what was going on half of the time and didn't really understand certain breakout sessions before we started them.
Jack S. - 3/1/2023
Small course that brings various people of different walks together to better analyze various systems. Interesting and very informative. Please do be aware of time zones.
Sakawat T. - 3/1/2023
Dean was very knowledgeable on this subject and did a great step-by-step explanation. He also provided great examples to support the training. I do feel that the length of the course was rather long but did help me to retain the information. Also, the course start was 7am CST which is a bit early for some folks and had to be up a bit earlier. Day 1 was tougher to get through as it was information heavy and not as many interaction opportunities.
Aaron K. - 2/9/2023
This was a very helpful course. There are a lot of windows to open and close which can be a distraction but a necessary evil. The instructor was awesome. Dean is great.
Josh B. - 2/9/2023
For a novice who was taking this course Dean did a good job. For some of the tests, the time to take it could have been a little longer.
Alan M. - 2/9/2023
Very informative for my first audit training course.
Brian W. - 2/9/2023
Pace of the class was solid. The first day with hourly breaks was appreciated. The second day had a very long almost 2.5 hours with no break.. perhaps have a 10 min break before one of the break outs in the middle of that section.
Daniel D. - 2/1/2023
Trainer= great. Very Knowledgeable. Online Format= Not a Fan.
Jason F. - 2/1/2023
Everything was good I understood and the teacher was nice and understanding with everyone also her energy is very cool and happy I loved thank you
Keydi H. - 2/1/2023
The instructor is exceptionally effective and knowledgeable. Overall, relative to her ability and not that of the class, the experience was very good. Unfortunately the disparity in technical ability between the students made her job unnecessarily and exceedingly difficult although she did manage to stay patient throughout and never lost effectiveness as a competent instructor. I rated my questions based on this major consideration because I believe it was an unfair burden upon her...
Paul J. - 2/1/2023
Be ready for an intense two days of training.
Manolo M. - 2/1/2023
My biggest issue was others' incompetency to operate basic computing systems needed to complete this course. Several times we had to stop for people who couldn't even navigate their own email, let alone operate the Clause training matrix. the teach, Schlemmer, was fun and understanding.
Adam P. - 2/1/2023
I really enjoyed the class
Chantana T. - 2/1/2023
The instructor was extremely patient with the students, constantly checked in to make sure pacing was good, resolved questions, and did IT troubleshooting.
Caitlin Z. - 2/1/2023
Dean is very knowledgeable and passionate about the ISO 9001:2015 and is a truly wonderful instructor, takes the time to answering all questions and working with everybody to make sure they are able to see and hear everything with in virtually. Thank You Dean.
Chuck M. - 12/15/2022
Very knowledgeable trainer. Materials were helpful in accessing the ISO 9001:2015 standard in easier to digest language. Thank you!
Christopher D. - 11/30/2022
This was a great training. The group work tasks were helpful for solidifying the tasks necessary when conducting an internal audit.
Breanna G. - 11/30/2022
This is not necessarily a problem by QAI, but it was hard to get some people to participate in the breakout rooms, which left the bulk of the work to those who were actively participating. That seems to be a problem with Zoom environments.
Colleen H. - 11/30/2022
I have learned a lot and enjoyed this training.
Samorah P. - 11/30/2022
The instructor was knowledgeable on the topics, punctual, and helpful. He did his best to accommodate everyone.
Rosmery S. - 11/30/2022
The instructor made the experience very valuable. Without an energetic and passionate instructor this experience could be below expectations. I am glad mine exceeded.
Taylor B. - 11/9/2022
This was a wonderful experience! Jeri Ann is a great instructor and helped us in any way possible!
Amber B. - 11/9/2022
Only issue is juggling the online lecture with the quizzes. I found it difficult to focus on both at the same time.
Lucas B. - 11/9/2022
The course covered the standard in whole but what was most helpful and informative was the team interactive tasks that were given. I was definitely not up for the team interactions but soon realized this helped me a lot more in retention and understanding of the material.
Tori B. - 11/9/2022
Excellent course to take for a beginner in the ISO 9001:2015.
Justin C. - 11/9/2022
Excellent on-line class to take, with real world examples. Really enjoyed and learned a lot. Excellent instructor!
Keith C. - 11/9/2022
The instructor was awesome. She spoke clearly. Professional. I enjoyed her contextual stories for examples.
Albert G. - 11/9/2022
Jeri Ann is an excellent instructor for this training. She was able to go into great detail into each topic when there was any confusion. She is very understanding to the interruptions that could occur with a virtual training. Overall, she has been the best instructor that I have had in any of my virtual trainings.
Keaton M. - 11/9/2022
The class was well structured, and my teacher was very knowledgeable. She integrated real life applications and experiences into her lectures making the course much easier to follow along to.
Nicolas B. - 10/26/2022
It was very informative with plenty of room for self expression.
Joey G. - 10/26/2022
I had a blast with Jeri. Made the content entertaining. A little fast paced but I was able to keep up and got any question answered immediately.
Alec G. - 10/26/2022
The class was very informational. The instructor is awesome. She made it a fun way to learn about auditing.
Josh H. - 10/26/2022
Really appreciated Jeri Ann's enthusiasm and knowledge. The first day was a little boring at times, but she did really well with it. The 2nd day was much more useful to me in my opinion. Thank you so much!
Anthony R. - 10/26/2022
Wonderful Instructor ! The process was very smooth, don't really see room for improvement, although there probably is. But hey; if it fits, it ships anywhere in the country.
Sam A. - 10/12/2022
A lot of material but interactions and real world applications made it easy!
Michael D. - 10/12/2022
Jeri was an excellent instructor. Learned a lot.
Bradley G. - 10/12/2022
Thank you for a pleasant and nice instructor (Jeri). The 2 day class was better than I expected.
Ken K. - 10/12/2022
Jeri Ann was incredibly knowledgeable. Admitted fast talker, but was very thoughtful to make sure people understood.
Cheryl O. - 10/12/2022
She was very energetic, never let things get too boring or drone-y. Made wonderful examples from her career and personal life (good luck on the farm!) and kept all of us on track!
Brianna R. - 10/12/2022
Short time frame of course leaves little time to internalize and integrate information.
John S. - 10/12/2022
There was a lot of information to retain in this course. I learned a lot about audits would have liked to have spent another day on the material.
D'Neece B. - 10/6/2022
Great experience. The instructor is very understanding and knows the standard inside and out. Dean is awesome instructor.
Dori G. - 10/6/2022
The hands-on training was critical for me to grasp the concepts in the training course. I liked this method of learning and found it extremely beneficial.
Chris H. - 10/6/2022
Dean was passionate and knowledgeable on the topic. The digital nature of the course made the topics easy to understand, but the exercises felt suited for individual performance but were completed in groups.
Benjamin K. - 10/6/2022
Dean has extensive knowledge about the topic, and answers every question asked. He is a very professional instructor and had a great pace for teaching one step at a time.
Yiliber Q. - 10/6/2022
I learnt a lot in this Training not only the QAI material but also the computer related stuff.
Manju T. - 10/6/2022
The trainer was pleasant and very clear on communicating the information. She made the classroom feel comfortable.
Kathleen B. - 9/28/2022
This was a good experience. Pleasantly surprised.
Andrew F. - 9/28/2022
Jerri Ann was a pleasure to have!! Full of energy and made it fun. Thanks so much.
John M. - 9/28/2022
Jeri Ann was great! Day 1 was a little dry, just in the material that had to be covered but QAI made it enjoyable. Day 2 interactions and assignments were fun. Excellent work creating the online content, practice companies, etc.
Bob M. - 9/28/2022
Great class, enthusiastic facilitator
Ines R. - 9/28/2022
Shawn W. - 9/28/2022
Jeri was amazing. I am glad she was training me in this course as I have had no previous experience. I am also glad that there were other participants included that had a variety of experience with audits as it helped me while in group activities. I loved the energy and the things I learned just came out naturally inside conversations as well as during the activities/presentation.
Vanessa C. - 9/21/2022
I really enjoy the class, awesome instructor (I know instructors-she's the real thing). I enjoy the interaction with our instructor but also with fellow attendees. Two days is short for this training, especially for a first timer, but I learn lot. Thank You energetic, fun time, greatly appreciated.
Henry V. - 9/21/2022
Overall, from content, online use of information and above all, the instructor, was top notch. I've been certified by several external Quality Training organizations, and I believe this is the best course I've taken yet. In fact, I'm going to try to convince my Boss I need the Lead Auditor Certificate!!! Thanks Jeri!
Sonja W. - 9/21/2022
I thought Dean was a good teacher and especially on day two. My biggest problem was just the atmosphere. I myself would like a classroom setting and sometimes the office setting was hard to concentrate on quizzes in. It also states to not be in the same room when you take the pretests before the class.
Benjamin B. - 9/15/2022
Would get a lot more out of training if a live in-person session was offered.
Thomas B. - 9/15/2022
This was a wonderful experience with a lot of helpful and useful information
Kevin B. - 9/15/2022
I suggest asking more questions to make it more interactive.
Thomas K. - 9/15/2022
Vibrant Instructor who provided knowledgeable professional experience to instill each of the lessons throughout each step. Multiple time-themed tasks in groups allocated enough experience to allow solidification of terms and the process.
Jeremy P. - 9/15/2022
It ended up being a lot more fun and informative than I initially thought. The time table worked very for getting everything done in two days. The instructor did an extremely good job of explaining and relating the content back to real world applications
Christian S. - 9/14/2022
The training was EXCEPTIONAL! Definitely exceeded my expectations. Loved all the interaction. Jeri is an excellent instructor who is extremely knowledgeable of the material. She did a great job applying the material to everyday examples/experiences.
Alice T. - 9/14/2022
I thoroughly enjoyed this training, even though little of it comes naturally to me, I learned and understood much more than I anticipated. I also loved the frequent short breaks.
James W. - 9/14/2022
Instructor was outstanding, very supportive, and clear. I truly enjoyed her teaching style. Great pace! Loved the breakout sessions. Helped to solidify the process.
Kathleen B. - 9/14/2022
Jeri Ann was an incredible instructor. She provided amazing real-world examples and expertise, and made everything much easier to understand. The software is very in-depth and very helpful. I would recommend this course and Jeri Ann to anyone!!
Michael D. - 9/14/2022
great teacher, loved the experience
Nicholas D. - 9/14/2022
Dean did a superb job of explaining the material to novice auditors in order to apply what we learned in a real setting.
Diallo S. - 8/19/2022
Dean is very knowledgeable and helpful with navigating through the system.
Alicia M. - 8/19/2022
It was a lot of information but good
Annie R. - 8/19/2022
The training was very thorough and in depth - adding more fun quizzes (like the jeopardy game) would be a benefit for keeping the attention.
Noelle S. - 8/19/2022
Great Instructor very knowledgeable
Roslyn V. - 8/19/2022
Could be helpful to spread this course out so people can soak in more information.
Jeremy B. - 8/11/2022
Great instructor. Very knowledgeable, and great at getting his students engaged in the material. I now have confidence in something I had no idea about 2 days ago. Great course.
Bethany D. - 8/11/2022
Overall I learned a lot. I would prefer more practical exercises.
Joe L. - 8/11/2022
Our trainer was extremely helpful, worked through all the forms with us and provided input as we were going through training. Was very helpful in teaching good audit processes.
Anthony P. - 8/11/2022
The class was very helpful, I feel as though parts of it were prolonged and could be shortened, some of the breakout rooms lasted 45+ minutes when we only needed 20min max. Other than that I had some good conversations and learned a lot.
Emma R. - 8/11/2022
This was an awesome course that provided the true detail and context needed to understand the ISO 9001 standard and internal auditing process.
Doug H. - 7/13/2022
Great training and instructor
Vanessa M. - 7/13/2022
A lot of information to process in two days, maybe increase to 3-4 days.
Kareen G. - 7/13/2022
My biggest issue was time management and use. I just would have liked more hands on practice and work within the training. It was like we were getting ready to get ready to get things done. Less talking and more doing would have been nice. The only highlight was the online digital company interface which was quite detailed.
Sarah P. - 7/13/2022
I learned a lot, however this training should be longer and provide additional mock audits and more time as it is an intricate training.
Maritta P. - 7/13/2022
This course was wonderful but I would have enjoyed a third day for training. It would have been nice to spend some more time on some of the content.
Eileen S. - 7/13/2022
The course was very thorough.
Jacqueline T. - 7/13/2022
Dean was great and is very knowledgeable about the subject.
Chelsea W. - 7/13/2022
Great class! Lots of good info and tools! Thanks so much!
Michelle F. - 6/29/2022
Training flow was very nice.
Michael G. - 6/29/2022
I would recommend for the course pre-work it is better separated from the actual coursework. Once I completed my prework, it automatically rolled me into the course so I did some of it before the actual training day. Lastly, the instructor Dean did a really good job. Thank you!
Andrea H. - 6/29/2022
Connection was sketchy, cut in and out, but overall was satisfied with the course. The clause matrix is a great tool!
Cade H. - 6/29/2022
Day 2 really allowed me to utilize the information provided and was instrumental in me being able to really understand how the auditing process will work. This was very beneficial to me in understanding the process.
Dorothy O. - 6/29/2022
If the information that was shared at the mock audits would have been shared sooner. It was a lot information to try to review so quickly.
Janet P. - 6/29/2022
The training program was great, most of the issues we had were due to our own firewall issues.
Paul T. - 6/29/2022
I enjoyed Dean. He stayed on course and was willing to answer our question. I would prefer to have face-to-face when we had group sessions, but Dean did his best to help when needed. Thank you.
Daniel C. - 6/15/2022
Day 1 was lacking in interaction. Day 2 was much better and more interactive.
Matthew L. - 6/15/2022
At first, I was a little concerned since I have never done an audit but it's so interesting and I'm looking forward to do it and implement what I learned today.
Fernando M. - 6/15/2022
Dean was very easy to talk too and he helped in any way he could.
Nicole R. - 6/15/2022
I have been auditing for about 4 years and I can say I learned a lot of great new tools!
Amber S. - 6/15/2022
Training course was overall sufficient to teach the subject of internal auditing. Instructor was patient with the class and taught at a good pace, stopping to explain and answer questions. Would recommend Dean as an Instructor.
Kenneth B. - 5/18/2022
Good user experience. Good training.
Khaleimy G. - 5/18/2022
Dean was great - clear, helpful and extremely patient. The frustration I met was with the tools, while Dean was very clear on how to navigate the sites, documents, links, etc. - there are too many. As a learner, you end up with several tabs open and it can become confusing to quickly find which section we need to be on. A way to streamline this in the future would be better for the learner experience.
Susan M. - 5/18/2022
Dean was an amazing trainer. Even with my current experience with ISO 9001:2015, I still came away from this class with better understanding of the Standard and how to Audit to the Standard better. I feel this will course will take the Internal Audits I perform for my company in the future to the next level.
Kerry P. - 5/18/2022
Instructor helped with everything and any questions.
Jasmin A. - 5/11/2022
First on line training for me. I had issues with the audio breaking up. I also had issues with losing connection. This made it frustrating for me. I managed to get through it.
Curtis C. - 5/11/2022
Dean was a great instructor and was very knowledgeable!
Rachel D. - 5/11/2022
Dean is a great instructor. Great knowledge of the subject.
Dana E. - 5/11/2022
Great training. Instructor did a great job
Wayne H. - 5/11/2022
Very well done training!
Rebecca K. - 5/11/2022
Loved the online modules. Interactive and effective. Keep up the good work
Jacob M. - 5/11/2022
The training received was very informative. Enjoyed the role playing as observer, auditor and auditee. The feedback received back as an auditor was helpful.
Wendy B. - 5/4/2022
If only it wasn't such a long winded training, it would be a perfect experience.
Darren P. - 5/4/2022
The ISO 9001:2015 training was very informative with great instruction! This was a great class! It was my first time diving into any type of Audit Training, ISO in particular so I felt it was a little fast and furious. Maybe stretching it to 3 days might be beneficial for added ability to absorb and process the hands on auditing bit of the training.
Kelley R. - 5/4/2022
Great trainer with interesting and engaging examples that emphasize the importance of the ISO system and Auditing.
Eulysses R. - 5/4/2022
Great instructor: very patient, entertaining, and encouraging. Course pace is a bit quick for someone seeing the ISO 9001 standard for the first time.
Jason T. - 5/4/2022
I personally think this training needs to extend to 3 days. I feel like the instructor had too much pressure to beat the clock and at times it made some trainee(s) a bit overwhelmed and lost. Perhaps on the third day of the class (for 4 hours), you would achieve all of the mock audit activities and spend the first two days breaking down the clauses and process auditing module.
Megan J. - 4/27/2022
Experience was great.
James K. - 4/27/2022
Dean was a great instructor and was very helpful in learning the material. Day 1 was slow at times, but Day 2 picked up and was much more hands on.
Austin N. - 4/27/2022
Class was very informative, I will be able to take what I learned here to the next level!
Jonathan P. - 4/27/2022
I really enjoyed the class and learned a lot more than I expected to. Really my only negative or subpar experience came from the online aspect as opposed to an in person class.
Aaron W. - 4/27/2022
Dean is awesome! He was very knowledgeable and patient. The only suggestion I have for him is to quiet down a little bit during the quizzes so that I can concentrate. I do appreciate how he was willing to help.
Jackson D. - 4/14/2022
Mr. Dean Davis (instructor) was very detail and extremely helpful during the sessions. I love the virtual mock auditing examples. The virtual platform makes training easier, at least for me, to quickly understand the requirements and methods of auditing.
Avery J. - 4/14/2022
I had a great experience. Everything was very organized and easy to use. Our instructor did a great job. We had a few technology hiccups but that is to be expected with any online training.
Meredith M. - 4/14/2022
Thank you. I enjoyed the class even though I had my little issues
Angie S. - 4/14/2022
Great training provided by Deane very detailed and knowledgeable
Fahad S. - 4/14/2022
hands on was great
Matthew H. - 3/23/2022
I don't care for big blue button. I think there are better meeting softwares
Tyler P. - 3/23/2022
I enjoyed this training overall to a great extent and am excited to utilize all I have learned at my job to help improve the company and get them ISO certified.
Chico R. - 3/23/2022
Mr. Davis provided excellent instruction and helped bring the material some life. I appreciated his teaching and communication style.
Jay V. - 3/23/2022
On day 1, I was very very confused and at one point, I was wondering why I was in this training. After spending more time working on the quizzes and looking over he Standards, it's slowly but surely starting to make more sense. I credit the instructor and my wonderful team! I am grateful for this opportunity and I have a great respect for Dean and his knowledge.
Kimberly D. - 3/17/2022
The mock audit was difficult if you are not familiar with maneuvering the system. Lots of information and I think that it is organized for a 2 day course.
Maria G. - 3/17/2022
I had intermittent internet issues- kept getting booted off when in my breakout groups. made it difficult to keep up
Elena H. - 3/17/2022
Dean Davis was great i wish my system worked better
Rhoda S. - 3/17/2022
I kept getting kicked off the training and my audio was reconnecting a lot.
Kathleen S. - 3/17/2022
There was so much information. I found it difficult to absorb all of it in the time period allowed. Still hoping that the process taught will make more sense when I actually apply it to the department I'm assigned to. The information taught was extensive and very thorough. Very detailed.
Paulette W. - 3/17/2022
I think the UI could be cleaned up on the QAI website. Other than that everything was great.
Brent A. - 3/2/2022
good training and fun experience.
Nitin A. - 3/2/2022
Overall the training was very informative and helpful for growth in my career. the content can be very dry at times and hard to follow.
Dillon B. - 3/2/2022
Dean did an excellent job facilitating this training. He is very knowledgeable and skilled at sharing his knowledge with others. He was positive, up beat, patient, and an excellent listener. The course is easy to follow while being in depth enough to provide the learner with all of the knowledge and tools necessary to plan for and conduct an audit.
Michael E. - 3/2/2022
The instructor was well intentioned in delivering the material and the course covered the expected information. There could be more interaction and sharing of relevant personal experiences than there was. The break out groups were valuable opportunities to meet fellow students.
Justin H. - 3/2/2022
The course was great, although, it was a bit difficult to continually navigate between windows in order to keep up with the activities and quizzes.
Chris L. - 3/2/2022
It was a great experience. The instructor was very patient with me.
Alphonzo P. - 3/2/2022
Compared to an in person class, I was pleasantly surprised with the online format and ease of use. Dean was a great instructor and thoroughly answered all of the student's questions!
Maura R. - 3/2/2022
I had a printed binder and this is my first training course. Instructor took time.
Tara B. - 2/23/2022
Instructor was very knowledgeable on the subject, presentation format was a little on the dry side, but probably difficult given the online format of things.
Corey H. - 2/23/2022
I love the QAI Clause training matrix!! I referenced it frequently and it really helped organize information in a way that was readable and not overwhelming.
Camryn H. - 2/23/2022
Overall a good course and worth the investment. Dean did a great job teaching such a dry subject.
Brian L. - 2/23/2022
Really Great training. Great hosting site, very easy to use. Great Instructor.
Anthony R. - 2/23/2022
Systems were easy to use and communication was great, online training done right. Learned a lot and came away with good practice and resources to consult.
Tristen S. - 2/23/2022
This was one of the most positive learning experiences I have had! Jeri was so attentive to what each of the students needed and when they needed to have additional assistance. I felt she truly understood the struggles that come with getting through the standards and details. She was easy to listen to and delightful to work with.
Teresa B. - 1/19/2022
It was my first time doing QAI training. It was much more seamless than I thought it would be since it was virtual. I think it was actually more efficient then in person training. Instructor was very helpful, insightful and encouraging.
Sunny C. - 1/19/2022
Hands raised to Ms Jeri Ann. Phenomenal job. This was my first online training, so the difficulty in connecting the dots was very visible to me. I would have liked more space for writing - like a fill in the blank format.
Anissa D. - 1/19/2022
Jeri Ann did an amazing job presenting and working with the team to ensure no student was left behind. 10/10 would recommend
Justin K. - 1/19/2022
Jeri was great and very good at getting everyone engaged. It was nice to have access to the online book, however I really enjoyed having the physical binder as well.
Angelina L. - 1/19/2022
Excellent instructor and overall stellar classroom environment - as a former student who's been through the ringer in terms of class: This was an excellent experience.
Jesse R. - 1/19/2022
Instructor was very knowledgeable and helpful which made this course extremely good.
Armando C. - 12/8/2021
This training had a good balance of lecture and engaging activities. I feel like I learned a lot and enjoyed the experience.
Caitlin A. - 12/8/2021
Fast class, but to the point to gain pertinent information and familiarization experience.
George H. - 12/8/2021
Great class, definitely have a better feel.
George S. - 12/8/2021
The training pretty much pushed me to my limits, I felt that the first-time experience as an auditor would make me somewhat nervous and confused. However, despite the experience, I feel that I may start an audit building my experience brick by brick. I thought it could put me out of my comfort zone as I may do some auditing for my job.
Julian G. - 12/8/2021
I was so overwhelmed with all the information provided to me and no background knowledge of how to operate a audit. With this class i am much more knowledgeable of how the auditing process works
Vicky B. - 12/8/2021
I thought this was one of the most valuable trainings I have attended. I have a great understanding of ISO standards and audits now.
Angela F. - 12/1/2021
I had a lot of fun and learned a lot about the auditing process. I appreciated getting the materials far enough in advance to be able to prepare for the course.
Audriana L - 12/1/2021
Being an online training was a surprise that it went really fast and wasn't boring. Great experience.
Leticia A. - 12/1/2021
Great instructor. Nice team members. Good information and resource documents. Sometimes noise feedback. Thank you!
Patricia B. - 12/1/2021
The training was complete and thorough. I feel like I have a good understanding of the standard and will be able to apply this material if I am called to complete an internal audit.
Daniel D. - 11/18/2021
The training was complete and thorough. I feel like I have a good understanding of the standard and will be able to apply this material if I am called to complete an internal audit.
Daniel D. - 11/18/2021
Dean did a great job leading the course and staying on target. I felt like I gained a better understanding in interpreting the ISO 9001 standard and how it can be applied to different company models.
Michael J. - 11/16/2021
Dean is a knowledgeable, competent instructor. He provided insights that are not part of the workbook but helped with my understanding of the specific topic being discussed. One important insight that I found very useful was forming checklist questions. The workbook partnered with online tutorials are very easy to follow. QAI did a great job on making this virtual learning a success! I got what I signed up for. Thanks QAI and Dean!
Rowena E. - 11/16/2021
Being a novice I feel there should be a novice course prior to this course that would have been helpful.
Shannon L. - 11/16/2021
The break out sessions were great and had a lot of practical uses in it.
Dominic K. - 11/10/2021
Great training course. The only problem was that the auditing breakout rooms did not work correctly but it was likely a participant access issue. Very happy with the training. Very well done considering how complicated it is to do it online.
Helen C. - 11/10/2021
The tool I had reservations about the time spent training on it in beginning but it was definitely useful as a training tool.
Lawrence G. - 11/10/2021
It was ok, I would like to get the learning material with more time in advance, I live outside the US and it would be helpful if the books could be ship with more time
Omar T. - 11/10/2021
The course was very helpful. For someone that doesn't really know anything about ISO 9001, the course could have been a little more basic. Maybe a slower approach for newbies. Overall great instructor and great course!
Sherry G. - 11/10/2021
Breaking the training up into, lecture, individual activities, group activities, and class discussion brought value and helped keep me engaged. I especially liked how the scenarios were designed as a real-life environment. Our instructor was also knowledgeable, professional, and accommodating.
Dennis O. - 10/20/2021
Training was very informative and a positive experience. Instructor was great and very informative. Took time to individually work with students and made sure there was clear understanding.
Jimmy M. - 10/20/2021
The training was really informative and engaging. The workbook was a little off of the slides actually presented which was a little challenging but otherwise very good.
Stephan J. - 10/20/2021
Instructor was great! Made sure we stayed engaged.
Haylie S. - 10/13/2021
This course really exceed my expectations, I have taken other courses and this was the best so far. Thanks
David M. - 10/1/2021
Good learning experience can help in work for audit.
Dipak D. - 10/1/2021
The online system with breakout sessions worked very well. The first day with the detailed focus on the ISO 9001 standard was more focused than I expected, but the audit training sessions were very good.
Emilio C. - 10/1/2021
I know it's a work in progress, however, it would have been helpful if the slides shown went in order and were the same verbatim with workbook. I am excited to get to auditing and put my new skills to work.
Jessica C. - 10/1/2021
The training was very good. It's hard to train for 8 straight hours two days in a row but the content kept the program moving along. There were some glitches with the online content but overall it worked well. On line content was great especially the training matrix. It still has some glitches but I think this is more beneficial than training out of a notebook.
Marc F. - 10/1/2021
The only feedback worth improving would be the slides and the material match. QAI trainer Mr. Dean was very knowledgeable and friendly. The course was good. The slide show and the tools on the page were very impressive. I would love to have access to that but unfortunately would not have. I loved QAI and will recommend to everyone who is need of this course. The course provided and the slides and the tools QAI has is very impressive. It would be nice to have access to the feature that you ha
Shubhankar P. - 10/1/2021
I like the training and the instructor, the use of different programs, files, and websites it in some moments complicated.
Barbara S. - 9/22/2021
First experience with QAI so was not sure what to expect. In general, the information was conveyed by the instructor in a clear manner but sometimes it was just reading the slides. Instructions to some exercises were very confusing. Should only share instructions for one activity at a time. Please add more breaks. We had a 10 minute break after two hours and only had one 10 minute morning break and lunch on the second day. We need to stretch, use the restroom, etc...
Jeanevette M. - 9/22/2021
The instructor was very knowledgeable. I have learned a lot during this course. It was very valuable.
Sheila S. - 9/22/2021
The mock audit in a virtual setting was clunky. Maybe have all teams perform the same audit and then compare them. The round robin thing is confusing. An introductory class to ISO 9001:2015 before this class is needed for some people. I would like a class completely self taught through videos and interactive quizzes etc etc.. That way i can watch it over and over again until the info really sunk in to my brain. Let me know when you have it, and i will be the first one to sign up.
Thomas B. - 9/22/2021
Was difficult to follow with only one screen. For most part need at least two screens with so many windows open at once. Did not know this going into the training. Also when breaking into the teams was hard to follow. At times was unsure which group or where was.
Timothy G. - 9/22/2021
Dean was a knowledgeable and attentive instructor. In particular, a difficult thing for any instructor is to wait for questions, doubly so in a remote session where you don't have body language to help. He did this at all the right times, and answered all questions well.
Zachariah M. - 9/22/2021
Great instructor, very knowledgeable and informative!
Hanna F. - 8/31/2021
I thought this was a great training for internal audits. It was an efficient mix of lecture and interactive courses! My instructor was very knowledgeable, helpful, and easy to interact with. I felt comfortable asking questions with the knowledge that she would be encouraging and conducive to learning. The break out sessions were very nice and helpful (for one on one instructor feedback). I had plenty of time to complete the assigned work. Overall great experience!
Mary A. - 8/31/2021
The case studies were a bit frustrating as you would fill everything out, only to have to re-fill it out if you got something wrong. Other than that I found most of the interfaces easy to use with a little practice. My group was quiet so there was a lot of slide reading. I don't put this on the instructor as we as a group didn't give her much to work with. It may be a good idea to incorporate some more exercises to force a bit more interaction for quiet groups. I enjoyed the mock audit process a
Natalie J. - 8/31/2021
Very helpful, experienced, and enthusiastic instructor
Scott G. - 8/31/2021
I enjoyed the course and learned a lot. The organizer was patient and kind with the orientation and pre-quiz process. The instructor was efficient, knowledgeable, and kind, which made the learning experience a positive one.
Chad H. - 8/11/2021
Very informative, and enjoyed the training.
Shanda R. - 8/11/2021
This was a really tough class to have online. Instructor could have done a better job letting us know what material to be using on Day 1. The ISO book, QAI notebook, the QAI site or WebEx. (Day 2 was better.) I also think it was equally hard to teach this class on-line. He was knowledgeable and helpful one on one. It was a good class for online, but I would wait for additional training until it could be face to face. It's really hard to compare this experience with other training experiences
Sheila W. - 8/11/2021
I enjoyed training with Dean. Thank you for the experience! I struggled with switching around at first, but got the hang of the system by the end of the first day. I felt supported and appreciate how the issues were addressed.
Susan S. - 8/11/2021
Exceptional Training Experience. Will help our abilities to perform audits at our company more effectively!
Tim W. - 8/11/2021
The instruction was incredibly helpful and informative especially when the instructor used real life applications for the material we were reviewing. I found the mock audits to be chaotic at some points and might have benefited from a more one on one approach.
Amanda H. - 8/4/2021
The instructor was very good. I unfortunately was not prepared well for this class. So much information to take in, in very little time. My instructor did his best and was very understanding with me. I did feel way out of my league but I did learn and hopefully retain and be able to help my company. I thought the case studies were not given enough time to understand and determine.
Bertina S. - 8/4/2021
Dean was great, informative, and patient. He helped keep the class on track, entertaining, and all while teaching us!
Mustabeen A. - 8/4/2021
Great course! Looking forward to using this knowledge at my company.
Janice F. - 7/14/2021
It is an intense training but you learn a lot by the end!
Kevin Z. - 7/14/2021
Day 1 was pretty heavy. I would suggest having maybe one more break in the afternoon.
Megan C. - 7/14/2021
GREAT CLASS! Enjoyed it! Fast paced, but worked well! Only complaint is in the round robin, it needs to be further emphasized that the subject you are auditing on and the one you are the auditee for are NOT the same. All 3 members in my team did 9IQA07 and 9IQA08 on the same process. So our 9IQA09 was a complete mess. We ended up auditing our actual company information as that was a process we knew and could speak on.
Clay D. - 6/22/2021
I am deeply satisfied with the trainers and methods used to deliver value added knowledge
Edward R. - 6/22/2021
This course was informational, and exceeded my expectations. This being my first exposure to any ISO auditing, I would like to have taken a little more time to understand the Standard before I moved into the exercises.
Elizabeth R. - 6/22/2021
The class was fast paced but gave a good review of the ISO standard along with a good foundation for performing internal audits along with the tools to do them.
Greg E. - 6/22/2021
A great learning experience for someone who has no experience with audits and auditing.
Nicholas W. - 6/22/2021
The instructors were extremely helpful. Jerri Ann made my first experience with QMS, a pleasant one. In addition, I learned new auditing techniques from my classmates.
Robert M. - 6/22/2021
I learned a lot and I appreciate all of Jeri Ann and Nick's help
Walter Z. - 6/22/2021
I think this class would be easier to understand in person.
Albert G. - 6/11/2021
My experience was very stressful more due to my lack of computer experience. By the time I found my way to where I was supposed to be, I believe that I missed important information. The instructor was helpful but I did not want to be a distraction to the others. My contribution to the groups was not what it should have been. I felt a classroom setting would have been more beneficial for me.
Cathy R. - 6/11/2021
Virtual training and getting into and understand how to collaborate in breakout sessions was a little cumbersome. Definitely would work better as in-person sessions. Overall good training but a lot to fit into 2-days.
Debbie G. - 6/11/2021
All was great, efficient course.
Jackson F. - 6/11/2021
Slightly difficult virtual sessions as my introduction to auditing - although the instructor was very helpful.
Jennifer H. - 6/11/2021
Enjoyed the class but easier in person. The instructor did a good job. Thank you.
Scott C. - 6/11/2021
Enjoyed the class but easier in person. The instructor did a good job. Thank you.
Scott C. - 6/11/2021
Very good. I liked the trainer.
Yusef I. - 6/11/2021
Overall good, having everyone read sections was kind of annoying but understandably necessary
Branden J. - 6/9/2021
The training was good I have gotten more out of the breakouts than i did the class
David D. - 6/9/2021
The Instructor was superbly qualified and presented very well. Every thing was exceptional
Dilip M. - 6/9/2021
Awesome training, the software used made the training feel like it was as good as being in person. Keep up the good work!
Franz B. - 6/9/2021
Super fantastic system for training. I'm a hands on guy, and the system you guys made is delightfully easy to understand.
Matthew T. - 6/9/2021
Very good Internal Auditor online training class - Class instructor is excellent highly recommend
Angel D. - 6/2/2021
Jeri Ann was great - very energetic about the topics and her real-world experiences with the subjects really helped liven things up.
Jimmy A. - 6/2/2021
I felt very good taking this training, Jeri Ann was very supportive. I had some personal issues during the training and she was very comprehensive.
Noe G. - 6/2/2021
Great interactions and feedback from our trainer Jeri Ann - she was able to provide real life examples and how they relate to the training materials. Bringing real-life experiences are always better for training as they provide a way to ground the training material.
Taylor B. - 6/2/2021
Examples were relevant and engaging; the feedback was instant and examples were clear with samples of both good and bad practices.
Adam S. - 5/26/2021
Well put together training session that adds value to the learning topic when in-person experience is unavailable. The scenarios and mock audits allow the class to get a feel for auditing in a virtual world, but can be carried over to in-person audits as well.
Erin S. - 5/26/2021
I thought the class was organized well and processes were explained without much confusion. I felt like more time in the mock audits would be helpful, but the experience was very helpful in learning how to ask the questions and where to look for positive and negative audit results. As someone who's only been audited in the past it was an interesting way to experience the other side of the table so to speak.
Jessica D. - 5/26/2021
Overall the instructor was very knowledgeable. More asking questions on the first day to get more interaction would have been better. People also learn better when engaged. The exercises were great! They really helped to understand the audit process, particularly the mock audit.
Maura R. - 5/26/2021
Overall the first day was very dry with content. If there was any way to add or rearrange content to make the first day's content more engaging, it would be appreciated. The day 2 content was good because it engaged the class and allowed interaction.
Nick G. - 5/26/2021
Again as I said in my message comments. Need more direction in the case studies as they made very little sense. Maybe having the instructor go over one with the class would have been better.
Patti P. - 5/26/2021
More time for quizzes and tests outside of class or built into class.
Sydney W - 5/26/2021
The online meetings can be very chaotic. This is most likely out of the presenters hands. If one attendee is having computer issue or competency problems then It can ruin the whole experience especially if you have to work with said person. These training sessions are best done in person. More knowledge could have been gained
Andrew M. - 5/19/2021
Had a good experience and was my first large training course performed remotely.
Dylan H. - 5/19/2021
There were many tabs opened at one time which made it difficult for others to understand. However, the instructor helped navigate and that got us back on track. The material used was great. Very informative and would recommend to another coworker.
Jordan P. - 5/19/2021
positives - good content in slides, aptitude testing, negative - goes fast, could slow down a bit and spend more time on some areas. Also wish we had reviewed case studies as a group better.
Bradley N. - 5/12/2021
Jeri is AWESOME!
David B. - 5/12/2021
Erika I. - 5/12/2021
Great first experience. Great class!
Steve H. - 5/12/2021
The class was very informative. It was a lot of information to take in only two days, but a lot of great information was gained. My only suggestion would be to walk-through the first case-study with the whole group so a better understanding of not only the audit process can be gained, but how to use the online training tools. The first two case-studies were also "tricky" for someone just starting out, in my opinion.
Steve J. - 5/12/2021
Thanks Jeri for your patience and expertise. I learned a lot, but I sure would have appreciated in person training.
Steve T. - 5/12/2021
Some technical issues regarding the break rooms.
Zach C. - 5/12/2021
Nick was a great instructor and really took his time to make sure that everyone in the class understood everything before moving on to the next topic. It was much appreciated!
Anissa F. - 5/5/2021
Overall experience was good. A few navigational items would have helped early on. Did not realize the example documentation could be drilled into and viewed. It was not apparent that the data was entered by clicking the text in the forms.
Greg G. - 5/5/2021
It would have been helpful to have more navigation guidance during the mock auditor exercises. I was unaware some items opened up and spending time looking through those items would have made for a richer experience.
Lauren M. - 5/5/2021
The training was very good. Ms. Schlemmer was an excellent trainer who seemed well prepared and who mastered the subject matter. She did a good job of making it approachable and answering any questions. The software for the training environment seemed to work pretty well overall and enhanced the virtual learning experience. It was a good level of forced interactivity.
David R. - 4/22/2021
I didn't know exactly what to expect. There was so much information. Jeri, although she speaks really fast, was amazing. She is clearly a master of this material and was really great and helping you to link the information together--in my brain. I rarely give exceeds expectations, but I believe well deserved here. The materials are great!!
Larissa J. - 4/22/2021
I would like to see more scaffolding of scenarios built into the slide deck itself, so newbies like myself are not overwhelmed by assessing scenarios with limited guidance. But overall I enjoyed the learning experience! Jeri Ann is a great instructor, her passion for the standards and love of people real shows! Take care!
Nia H. - 4/22/2021
Jeri is amazing she was soooo much help to me.
Alisha B. - 4/14/2021
It was a very good course to help get started into internal auditing. If might have been explained and I may have missed it but explain that the breakout group results will be our audit questions for the upcoming breakout session. Also, I think an in person class would have helped me to pick things up a little faster because of more interaction and comfort level.
Charles T. - 4/14/2021
The class was very informative and thorough. Thanks for being so enthusiastic about a somewhat dull subject!!
Hanna F. - 4/14/2021
I've been auditing for many years and informally qualified to company standards. Jeri was able to show me a different perspective to ISO 9001.
Jeenee X. - 4/14/2021
I think the in person training would have been more engaging than virtual.
Stephanie C. - 4/14/2021
Instructor (Dean) was very good. Engaging and professional.
Andrew H. - 4/7/2021
I could use more time during all the activities being somewhat fresh to the entire process.
Austin L. - 4/7/2021
Difficult to fully understand how to audit, by doing short audits or working with new people. A recorded or actual audit, would be helpful to accomplish it.
Avi B. - 4/7/2021
Terrific class. There were a few points at which the instructor rushed through, but it was because we were in a time crunch and the instructor didn't think the sections would be as useful to us. Maybe a little more time for reviewing section 8 of the standard more in depth. Great class, great resources. Electronic slides could also be useful to be able to take notes on the computer if that's how someone prefers
Gideon H. - 4/7/2021
This was my first experience with ISO training. The course gave a succinct, but complete overview of the auditing procedure. I was overall happy with the information presented and the experience as a whole.
Brian P. - 3/31/2021
Virtual learning is difficult
Paul M. - 3/31/2021
I feel I learned a lot from the class. Paul was very good on helping us and explain to us if we had issues. very satisfied
Tiffanie B. - 3/31/2021
The presenter was great (Dean) and was very knowledgeable regarding ISO and the course as a whole. I however do have a suggestion, Dean would continue to talk and reiterate the same thing repeatedly. Likewise he would over explain why things were slightly different and belabor the point. The best way to describe it was beating a dead horse. If Dean could work on succinctly addressing his points that would aid in the class.
Alexander P. - 3/25/2021
The materials in the class were very good. I did however feel as if I was a little slow to catch on to some of the material and had a hard time keeping up at times. I am a person that has no experience auditing and a little exposure to the ISO process.
Cassandra S. - 3/25/2021
My professor was great. He was knowledgeable, kind and thorough. He gave multiple real-world scenarios that helped me to be engaged and understand the information from different angles. I have completed various training processed online and was disappointed with the quality of the PowerPoint slides as well as the workbook from the perspective of the overall cost of the class. The PowerPoint slides were small in the workbook and printed in black and white.
Julia S. - 3/25/2021
This was my first attempt at online learning. I found it a bit quirky and awkward at times, but I suspect it ranks very well with other online learnings.
Brian B. - 3/23/2021
The two pre-training quizzes for QMS Terms and Basic Auditing terms were very helpful. Also, having the workbook and ISO Standard in advance of the class allowed time to become familiar with the training format and material. Dean is an excellent instructor and I would not hesitate to take another QAI training session.
Cathy H. - 3/23/2021
More digital materials would be extremely useful. We have to use this class to conduct audits in the future. Being able to reference slides as a pdf or the handouts would be extremely helpful.
Warren T. - 3/23/2021
It was a good class. I am better at in person training. I struggled a little on the group activities.
Amanda W. - 3/19/2021
Virtual format makes it difficult to stay engaged and participate. The instructor could have facilitated discussions and asked more questions. Some of the individual activities/videos should have been followed by a guided group discussion.
Aravind R. - 3/19/2021
Very hard to audit virtually - particularly an unknown process on both ends (auditor and auditee). Not having the process diagrams printed out to easily reference. Or the ability to share audit evidence (forms) during the audit.
Holly W. - 3/19/2021
Starting with a detailed overview of the ISO 9001 Standard was very valuable. Group activities worked well virtually though were a bit awkward. It was very appreciated that you included a copy of the standard. Keep doing that!
Jaspyn P. - 3/19/2021
Very well designed and instructor explained everything very well and was patient and made sure we understood. Very easy to follow along and instructed thoroughly.
Jessica L. - 3/19/2021
Virtual training had pros and cons. The exercises are suited for online. The mock audit was a bit more difficult than an in-person experience.
Kelly K. - 3/19/2021
Instructor was kind and helpful. Make the last exercise with the three different groups and the three different exercises a little easier to follow.
Tyler R. - 3/19/2021
Overall the course was very good. I liked the pace of the course presentation.
Alfred B. - 3/17/2021
I really liked the course. The only thing I would like would be a half hour lunch break instead if 1 hour and 15 minutes breaks instead of 10 min.
Joslin G. - 3/17/2021
I enjoyed the student activities
Mark S. - 3/17/2021
The course is fast paced and demanding but equally as rewarding and packed full of valuable information. I would recommend it to anyone wishing to better understand quality system needs, requirements and controls. The class exceeded my expectations and provided practical information I will use for years to come. Mr. Balu Muniyappa was a very knowledgeable and professional instructor who offered many examples and was able to answer all questions. Thank you for a great experience!
Pat B. - 3/17/2021
Balu is a great instructor
Queenly P. - 3/17/2021
I was a little disappointed in the online quiz structure, especially in the free-form text portions. Previous experiences led me to believe that conformity v. nonconformity was about evidence and that there wasn't always a "one size fits" "answer" it was more an evaluation of the totality of evidence (or lack thereof) - just felt like not having the opportunity to discuss why/why not the nonconformity was or wasn't there took away from the learning experience.
William H. - 3/17/2021
I liked that there was training and interacting activities. It helped me learn! Well done!
Kurt B - 3/11/2021
Keep up the great work with this training environment. I would highly recommend others to take this training. Jeri Ann is an awesome instructor who can guide you in the right direction without giving you the answer you are looking for. She allowed for questions to be asked and encouraged interaction between other participants. I absolutely loved how we could work with others as a team in a virtual environment. If I was able to retake this course to refresh my knowledge on auditing.
Jasmaine H - 3/11/2021
Instructor did an amazing job. I can see why she is a master auditor.
Henly L - 3/11/2021
I thought my instructor was great, she made the learning material relateable
Heidi M. - 3/11/2021
The instructor was helpful and very knowledgeable on the topic. Had a great experience overall.
Christina G - 3/11/2021
It would have been helpful to interact with the instructor during the breakout sessions, and perhaps conduct this has a full class setting.
Laurie E - 2/24/2021
Instead of having breakout sessions, it would have been helpful to have more of a class discussion so that we could have asked the instructor questions on how to proceed with challenges.
Dana G - 2/23/2021
The virtual training makes it difficult to determine if you are on the right path when completing the exercises it is also difficult to receive feedback and ask questions.
Gladys P - 2/23/2021
I enjoyed the feedback buttons!! It was helpful to be able to ask him to slow down without everybody hearing me and to raise my hand virtually.
Catlin A - 2/19/2021
Elizabeth W - 2/19/2021
The class was really beneficial and worthwhile my time. The instructor did an excellent job.
Eric J - 2/19/2021
Could have used more time to understand the case before jumping into the activity. Felt unprepared at times, especially for mock audit.
Janine E - 2/19/2021
The training was valuable. It helped me better understand ISO9001-2015. I will be able to apply what I learned in the future at my company. The only negative thing I would have to say about the training is that at times it is hard to stay focused because of it being virtual. But with the current circumstances I completely understand. Overall a great course that I would highly recommend.
Brady P - 2/18/2021
For someone who is very new to this might have some difficulties to catch up with this two-day seminar. I strongly recommend that a student should have a real-life experience before joining this class.
Manabu Y. - 2/17/2021
I had no experience in ISO and my trainer Ted was amazing and helped so much. The training was great and informative.
Travis Vandyke - 12/15/2020
good course. instructor made a dry topic interesting and tried to apply it to all of our disciplines. will be useful
Kyle F - 12/14/2020
Course Material provided by QAI arrived on time. Instructor appeared to be knowledgeable We finished our training on time without rushing through the material
Eena A - 12/14/2020
Amy Sharitz - 12/14/2020
Overall, very knowledgeable instructor who could help bring real world examples into the material topics for relation to our individual companies and roles.
Tye Gietzen - 11/19/2020
Overall, really great experience.
Susan Davis-Kienscherf - 11/19/2020
The layout of the Mock Audit folders and forms is too much of a maze. This could use improving.
Alfredo Ramirez - 11/18/2020
Overall the training was valuable and I feel that Ted did a great job given the technical difficulties. There were an excessive number of technical issues. Many people had issues with audio. At one point phones (not ideal anyway) were being used, but then the phone system for several employees went down. Ted was very patient and found a way to work with the situation that we had. Overall it would be easier to navigate if all of the activities were in one place. I am sure that having 2 screens w
Natacha Smith - 11/17/2020
The web based can be somewhat cumbersome. It would be nice to access the flow charts as you were being audited. Not everyone was able to share their scrreen.
unknown - 11/10/2020
The entire experience exceeded all expectations that I have and opened up a whole new interest that I did not know I would like to know more about.
Ivan Alarcon - 11/10/2020
The quizzes helped a lot. I learned information that I did not know or wouldn't expect..
Unknown - 11/10/2020
This course was very helpful and allowed me to gain confidence as an auditor. I look forward the next steps as an auditor and process owner.
Jason Sherman - 10/30/2020
The pace of day 1 was insufficient. In general, more time with the case studies to properly evaluate all the information provided would have been preferred. Upon completion of the course and rereading materials, the case studies were presented differently in the course; case study evaluations were submitted prior to class discussion, which made understanding the material presented frustrating. The case studies also lost value because the instructor did not allow appropriate time for analysis and
Unknown - 10/30/2020
Very good and comprehensive course that can get anyone on the right track to becoming an effective auditor.
Unknown - 10/30/2020
Stephanie sent emails that were easy to read and complete with the knowledge I needed to access the class. I enjoyed Balu as an instructor as well. He was easy to understand and kept the class moving along. He also seems very well-versed in the subject. I enjoyed the class very much!
Omega Cooper - 10/30/2020
The course is great, but it would be better to do it in person rather than online.
Mark Wiley - 10/21/2020
Very informative. Very accepting to questions.
Ezekiel Williams - 10/21/2020
Balu was an excellent instructor. I learned A LOT in this course.
Unkown - 10/21/2020
The instructors were friendly and informative
Brittani Callands - 10/21/2020
Course was good. The only comment I have is that some of the quizzes didn't show proper completion when they were done.
Unknown - 10/21/2020