Objectives
- Teach students a method that makes reading and understanding technical documents like the new IATF 16949-2016 easier.
- Teach students to recognize when an application of the QMS is working and when it is not working
- Understand the purpose of an IATF 16949 internal auditing that is based on the ISO 19011 auditing guidelines.
- Understand and learn to use the Process Approach including use of COPs, MOPs, Turtle Diagrams, and other industry specific techniques.
- Know how to successfully perform a Process Audit.
- Learn to interpret the standard from an auditor's point of view.
- Learn how to plan and prepare for an internal audit so that you get results that prove that a process is working as intended or not.
- Learn to follow the audit trail.
- How to write nonconformance’s that are clear, easy to understand, and that can be acted upon.
- Learn to be objective.
- Practice auditing in a controlled classroom environment that helps learning to audit feel more comfortable
- Develop audit skills so that students can immediately audit after the classroom experience is over.
- Execute quizzes, mini-exams, and demonstrable skills that students can earn a competency rating that deems them competent internal auditors. Many CB auditors-external auditors want students to have evidence that they were also tested in the class, QAI provides that opportunity in the class to all students.
Students leave with audit experience. This training includes multiple hands-on,
practice audit exercises that helps all levels of students, from beginners and
intermediates to experienced person, get comfortable with the auditing process.
A progressive series of activities helps students become experienced auditors in
a matter of three days. By the end of the session, each student will have
participated in 4-6 practice audit sessions. This provides the chance to
improve with each experience so that when they return to the workplace they are
ready to put their newly learned skills to work.
Upon completion of this class, you'll be ready for auditing your facility to
the IATF 16949 automotive QMS.
The course starts with a detailed review of the IATF 16949-2016. This is a
clause-by-clause review so that students understand the complete set of
requirements that impacts not only their audits but the QMS back at the
facility. Students will learn to use the training tool developed by QAI that
makes breaking down and understanding technical documents into simple, easy
method that can be used over and over again. This valuable method makes it
easy for people that don't audit all of the time to be able to pick up the
standard at any time and read it like a pro. It even helps them to explain the
requirements to just about anyone in terms that anyone can understand.
This critical review of the standard sets the baseline for the remainder of the
classroom experience. Along the way, we use case study examples that allow
opportunity for students to practice applying what was just learned about the
requirements to a case study example. Is it ok or is it a problem? It provides
lots of discussion points and alternative points of views. But there is a
right answer, and we'll share it and help students to understand why.
On day two, we cover the requirements of the Original Equipment Manufacturers.
These are critical and required for Tier 2 and 3 Internal Auditors in the
automotive industry. Then we take a dive in to how-to-audit the core tools. These
are also critical and required since every customer requires them, and they
certainly impact and drive how production takes place. In this part of the
training, students practice applying the requirements of customers and core tools
to case study examples.
Finally, on day three, students start the training for how-to-conduct a process
audit. Process audits are required and have been around for a while, but they’re
still not always understood by non-auditors. We cover what is a process audit and
how to know when it is being done properly. This progressive set of activities will
show students how to use common industry tools, like Turtle Diagrams, to help assure
a good audit, meet requirements, but more importantly achieve results.
We use an actual QMS documentation set that was designed by professional auditors so
that students can practice audit. This helps students understand how to ask
questions, listen to the answers, and follow the audit/evidence trail. The case
study system helps students to learn and aids in the development of process auditing
skills.
Crafted just for the automotive industry, this course also includes OEM customer
requirements and how-to-audit the Core Quality Tools. An in depth look at the
standard with emphasis on the interdependence of customer requirements and the core
tools, makes this class stand "head and shoulders" above so-called competitive
classes.
As always and with all QAI classes, students are taught by professional and
internationally certified auditors. QAI's instructors for the automotive
industry classes receive special industry specific training several times
each year. Our students get experts that are current with this fast-paced,
always improving industry.
Course Agenda Day One
- Introduction to IATF16949
- Course Introduction
- Overview of the IATF 16949
- Class Size Case Studies
- Individual Case Studies.
Course Agenda Day Two
- OEM Customer Requirements
- Customer Requirements and the relationships to the requirements of the standard
- Describe how the Core Quality Tools are related to the requirements of the standard
- The interdependent relationships of the Core Tools
- How to process audit the core tools
- APQP & Control Plans - How and what to audit
- PPAP - How and what to audit
- FMEA - How and what to audit
- MSA-How and what to audit
- SPC - How and what to audit
Course Agenda Day Three
- Introduction to Process Auditing
- How to Prepare for an Audit
- Creating an audit plan
- developing an audit checklist
- Writing audit nonconformance’s that are understandable and that can be acted upon
- Practice Audit 3-way practice sessions
Successful completion of training:
Successful completion of training: Students that successfully complete this
course will pass a series of competency assessments, evaluations, and
examinations that will lead to issuance of a certificate of successful
completion (not just a certificate of attendance). This type of
certificate is necessary for third-party IATF 16949 audits.
Training materials and ISO standards: Effective January 1, 2022
1) Students will be provided with access to online training materials rather than receive a binder of printed material.
2) A paper copy of the standard is not provided. It will be beneficial to have a copy for the training.
PDF copies can be purchased at many online locations and with immediate download.
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