Great instructor. Very upbeat and helpful. Great real life experiences and scenarios.

Chris M. - 6/9/2023

Knowledgeable instructor with good presentation skills. This training contains a lot of material. Stressing multiple monitors before training was important and worthwhile. I would also attempt to update the site user-interaction features so its easier to switch between quizzes, presentations, mock audit forms. etc. In some instances, I resisted changing screens for fear of losing material. Good training overall!

Joe R. - 6/9/2023

Great program and instructor. I had an excellent time and learned a lot about the entire process.

Logan M. - 6/9/2023

The class was well structured and the instructor was super nice and helpful with any issues that arose. I learned a lot about the 14001 and the 45001 standard and healthy respect for the lead auditor position and a lot better understanding of the role and responsibilities involved.

Matthew R. - 6/9/2023

This was a great class. The material covered was all new to me, so I was lost, but that was on me. Now that I have been through some of the class, I have a better understanding.

Karen M. - 6/9/2023

I think this was a great class. I was bored with it at first, but the more it progressed, they better it became. My instructor was amazing and very well versed in the information. She walked us through everything and assisted as we needed it.

Karen M. - 6/9/2023

My experience with the training was good. I already had a background in the standards, so most of the information was straight forward. The class was very effective at enhancing my auditing skills, especially in the preparation of an audit agenda.

Clifton P. - 6/9/2023

This system is great I love that it helps guide in what to look for, I genuinely appreciate that I get to use it for a full year. I am new to ISO and will be getting audited this year, so this program is a huge help! Mock audits were intimidating at first but after going through them it got easier. I appreciate that we got to work in groups prior to audits, we were able to help each other for the audit Great class! Thank you!

Savanah C. - 6/9/2023

Virtual training is always a very good option, to adapt our busy schedules to it. It is also good that we can have a good reference to the information over the time. Of course this does not replace the positive of being in a person to person training where there is more room to share experiences.

Dulce M. - 6/9/2023

This training, and the solid explanation of the ISO standards and the way they bring value is great. I never heard it explained like this before but will use it myself. The trainer's passion is contagious. Thanks. I never enjoyed a virtual training event before. This virtual class and instructor made 5 days fly by. Enjoyable!

Jim L. - 6/9/2023

Jeri Ann is an exceptional trainer for management system auditing. She brings a great deal of experience which is helpful for understanding the materials. Only change would be the "tricky" test questions...don't, just don't. Some people(me for sure) are anxious test takers and when tricky questions are there, just hang it up. Other than that, it was an outstanding course!

Michelle B. - 2/4/2022

Thank you so very much Jeri you were an amazing resource, I truly enjoyed the experience.

Stephen G. - 2/4/2022

I wish we could access the material for longer than one year, but am appreciative for that one years nonetheless. Also, we would love to utilize a Gap analysis tool to support our transition to ISO45001:2018 certification. Jeri Ann is awesome Jackson! Really appreciate her teaching style, patience, and energy.

Jeff L. - 2/4/2022

Jeri was a fantastic instructor with amazing professional experience. It was very evident she was an expert in auditing and it was a pleasure to take this course.

Ian M. - 2/4/2022

Jeri was an EXCELLENT teacher! I feel like it would not be easy to navigate this training virtually there is a lot of setting us up to be able to do the work and she handled it with grace and never seemed frustrated not to mention we were also in the middle of a snow storm all week with occasionally loosing connection and she handled like a champ.

Tara P. - 2/4/2022

It must have taken a lot of work to put together a company from scratch to audit, but the ability to do the hands-on work in the Mock Audits was incredibly helpful, both in applying your own skills and being able to see other people's interview styles, the issues they pick up on quickly that I had blind spots on.  I also really liked the "drawing inferences" exercise video to the point I wouldn't mind being able to get links to the video and the quiz key to share with my organization.

Benjamin C. - 10/1/2021

I was a bit anxious going into this class but the instructor made me feel at ease. She was so patient and took the time to walk me though any problem I encountered. Given the opportunity to take another class with Jeri Ann, I would do it in a heartbeat. The class was fun and I learned so much. Hands down one of the best trainings I have ever taken.  

Christine M. - 10/1/2021

This was a fantastic course for an experienced and knowledgeable auditor and ISO knowledgeable person. I was able to recalibrate to the requirements of the new standards and the perspective of a registration auditor. Jeri Ann was super helpful, informative, and personable which kept the sessions comfortable and relaxed. I will recommend this course to all of our CIPS leaders (about 60 people)..

John G. - 10/1/2021

Thanks for an interactive class that covered a lot of material!

Shanna - 10/1/2021

I thoroughly enjoyed this class for multiple reasons: Jeri (awesome trainer), training approach, activities and group interaction. This type of training, although not in person, provided a variety of learning tools to accomplish this training. Future trainings and re-certifications should be done at Jeri's house with goat participation on the Mayan Calendar schedule. :)

Bethany A. - 8/27/2021

I found the on line process to be very difficult for me. However the instructor was VERY helpful and patient with me. I was amazed at the complexity of the class and commend the work QAI has done to put this type class together. Jeri is a amazing facilitator and a wealth of knowledge, which she shares willingly. Great Job helping me with the process of taking the class online.  

Don K. - 8/27/2021

This course was well above my experience level of any type of ISO programs, however Jeri did an amazing job of going through the course work and putting things together in a way that even the most inexperienced person like myself could keep up and not feel too overwhelmed. I have definitely learned a great deal from this training and appreciated the work that your team has put into this!

Kylee C. - 8/27/2021

This week went by very fast thanks to professionalism, understanding, and enthusiastic energy of Jeri Ann. It was a great class that provided us with great and high quality learning resources.

Perla R. - 8/27/2021

I enjoyed this class very much. I look forward to taking more classes in the future.  

Tiffany H. - 8/27/2021

Jeri is a fantastic facilitator. She demonstrated extreme patience with the plethora of technical and computer-based issues our class had. And she gave personal attention to everyone - not just those struggling with IT. I appreciated that she kept the class moving for me, since I did not have computer issues, and, instead of having me sit idly by, she let me know what I could work on. Jeri provided helpful real life examples to demonstrate points.

Tori K. - 8/27/2021

This class contained more interactive activities than I expected, which turned out to be great learning experiences for all involved. I'm going away with far more confidence in auditing. Awesome instructor. Great course.

Amy H. - 5/7/2021

Great experience. One area where I struggled at first, was at the beginning of the first audit of other team members. I didn't quite understand that you could go off script with digging questions and thought we had to stick to the audit questions we had developed. Besides that, the entire course and instructor was very helpful, as well as, patient.

Chris A. - 5/7/2021

The group activities were very helpful to practice implementing the materials from the workbook.

Dayoung P. - 5/7/2021

Things that would have been helpful: a glossary of terms, Having a full table of contents for the whole binder. A test is a learning tool, not knowing what you got right and wrong is not learning. We need to have the ability to see what was right and wrong so we can learn from it. Jeri Ann was very helpful when I had questions. Mock audits were helpful. the class was a very fast moving, So once you did not understand something you were left behind. Not because of Jeri Ann but because it was hard

Mary W. - 5/7/2021

This was an excellent class. Very well planned and put together, and Jeri Ann was a great instructor who kept the whole class engaged and open to dialogue. She made the virtual learning experience very fun - I have taken many online classes and multi-day classes and this was definitely one of my best experiences, so thank you for that! The team breakout sessions were a highlight - very fun to work with others and the fact that we were kept in the same groups helped us build camaraderie.

Rachel F. - 5/7/2021

Great instructor! Course was very informative. Learned a lot and will apply at work.

Ryan C. - 5/7/2021

This was a great week of training. I definitely prefer the in person interactive training, as you can certainly feed off the emotions from others responses especially in a training such as this. Just the same, it was very well presented, and I feel I have greatly improved my knowledge of the subject. I hope that it will help carry me for many years to come in my profession. Thank you Jeri for your great wealth of knowledge on the subject! Very much appreciated! Ryan K.

Ryan K. - 5/7/2021

Mock Audits were very helpful because it gave us the opportunity to put learning into practice. The delivery of information was too fast, there was no time to process what was being presented. Our instructor had a thorough understanding of the standards and was very-versed in how to apply them. For the audit report, it would be helpful to have a run through as a class before attempting to do this in groups

Sally C. - 5/7/2021

Jeri Ann was an exceptional instructor, her passion is evident. The class had excellent practice activities that reinforced the learnings.

Sandy B. - 5/7/2021

Great training. Ted was an excellent instructor who navigated a very complex technical arrangement of the course very well. He did a good job of brining the whole group along at all times. He answered questions as they came up and used his wealth of experience to make the answers relevant. I would recommend updating the course videos to include real people or updated animations - you don't feel very connected to the scenarios due the rough quality of the animations.

Ankur D. - 3/26/2021

It was a very thorough class, with good group activity time to practice what we were learning. Ted is a great instructor. He made the class enjoyable.

Carlton P. - 3/26/2021

The good: Ted is a great instructor and applied his experience in a clear and actionable way. I like that the course is broken down into modules and testing is accomplished along the way instead of having one big test at the end. I think that the interactive activities are very useful but may be just a little tight on time (mostly because there is a bit of a learning curve to use the tools, interfaces). The videos are a great addition, but could be better quality.

Chris G - 3/26/2021

Good class pace and good team exercises. Update case studies to reflect environmental and safety standards.

Gildardo C. - 3/26/2021

Instructor (Ted) did an excellent job in all aspects of the course/training. Activities can get a little confusing with who/what team is auditing, but was successful. Training material was very helpful.   Provide applicable forms in advance and/or post training for trainees to use as a reference.  

Jason H. - 3/26/2021

Positive feed back from instructor

Kathy M. - 3/26/2021

This is a great course. The instructor kept us moving and we completed all the material on time.

Par B. - 3/26/2021

Course material will be helpful in future audits. It was incredibly difficult to do this online, I think a lot more is gained from doing these trainings in person. The instructors did not always agree on instructions for the activities and therefore it was difficult to navigate at times. The instructors definitely could have worked together a little better.

Ariel B - 2/26/2021

The training program was surprisingly well organized and flowed well from one topic to the next.

Clifford D - 2/26/2021

I thought Nick and Ted did a great job conducting this remotely despite all the things than can, and do, go wrong when doing a training course.  These are difficult concepts to incorporate into a short time frame, but I think the course accomplishes the basic task.

Jonathan W. - 2/26/2021

The instructors were excellent and worked well together. Their knowledge and demeanor made for a good class environment. Updates to the slides and handouts are needed where certain information is identified as in the handouts section and is not included.

Joe M - 2/26/2021

I enjoyed the training. I did not like the remote aspect of the training because I feel like you lose some key parts of the training. overall the training and trainers were great!

Jacob W - 2/26/2021

This course was wildly disappointing. My expectation was for an engaging, informational, community driven week; with the reality being a unengaging, monotoned class filled with repetitive information with real-world explanation.....Overall, thank you for your time and expertise

Reba M - 2/26/2021

It is a small thing, but I did not think it was fair that some people were able to be in pairs for the mock audits, while others were solo. It is much easier to do it pairs, so the grouping should have rotated so not the same people were always solo.

Thomas M - 2/26/2021

The instructor was very informative. Her cadence can very fast but was not a problem because I've audited before but for someone new to the process it may be difficult. Overall, very good!

Stephanie H. - 12/17/2020

Class was long however agreed length to cover content. Appreciated the frequent breaks and overview of schedule for each day. Facilitator was able to flex course content delivery to align with student needs, this was much appreciated. Highly engaging and effective instructor.

Heather H. - 12/17/2020

I have taken other Lead Auditor Courses back in 2011 from SAI Global and the QAI experience was far superior. I don't know if it was solely the role playing activities during each mock audit or if it was the anonymity with the virtual platform but I had a blast with my group. That didn't happen with my previous experience.

James B. - 12/17/2020

Jeri Ann did a wonderful job with being patient, answering questions, and giving feedback on activities needed for the course. 

Leslie R. - 12/17/2020

My understanding of 14001 and 45001 and auditing in general grew exponentially this week. I am excited to put this knowledge to use. Jeri Ann made this class engaging and entertaining, even though the subject matter is quite dense. Our class bonded with each other, and I appreciate how those relationships were able to grow even in a virtual environment.

Stephen K. - 12/17/2020

I have also had training through Eagle in Dayton. QAI training is far superior. I purposely chose QAI because I seek ISO proficiency. In comparison to live QAI classes, this online class was frustrating. At first, I felt this might be an age-related issue, as I am old (and that still may be part of the issue). I never have used Webex, just skype, zoom and teams, so this was not a completely foreign experience. I thought this instructor was fantastic and will likely sign up to take 9000 from h

Tim M. - 12/17/2020

Excellent interactive virtual class. As I am not a huge fan of virtual learning, this is certainly a positive. Instructor kept learners engaged and laughing though out the course. Excellent overall.

Tracy B. - 12/17/2020

I thought the class was excellent and especially the instructor was great. She has a positive, upbeat attitude and made special accommodations for SEVERAL members of the class when their schedules conflicted with the class schedule.

Veronica F. - 12/17/2020

Great instructor and format for certification as an auditor. Provided real audit-like examples to help gain experience for auditors of all skill-levels.

Luke Oliver - 12/11/2020

 The class is very well designed and is much better than any virtual class I have taken.  Had the instructor not been so patient, I would not have been successful!

Michelle Tepker - 12/11/2020

Amazing class more than worth the time!

Alicia Smithson - 11/20/2020

Jeri Ann is a dynamic instructor. she makes the subject matter exciting and directs instruction to all levels of trainees.

Anita Elovitz - 11/20/2020

The blended ISO 14001 and 45001 course online is a challenge but very useful and valuable information.

Evan Henderson - 11/20/2020

A challenging class but Jeri Ann's patience and knowledge and desire to learn about us and help us made it so worthwhile.  Really great course!

Janet Wager - 11/20/2020

This course is a great way to have in depth review of the ISO standards and their application for your auditing process. Despite our current COVID-19 restrictions, QAI's course materials and class coordination was extraordinarily by our instructor, Jeri Ann.. Jeri Ann is a fantastic instructor and she will always assure you that the content is thoroughly understood at an easygoing pace. Besides the importance of this ISO Auditor's Certification, please consider this course for continual improvem

Javier Pereze - 11/20/2020

The online version of the course was very difficult, given the complexity of the topic and materials.  The in person version eliminates the need to flip between various screens, log into training websites and content, etc.

Michael Flood - 11/20/2020

Recommend having all student log in prior to the course for a 1,2,3 tutorial to identify computer issues and familiarize themselves with the tools used in remote learning - including a breakout session.  This segment was a challenge for some, difficult for others and easy for the rest but we all struggled through the learning process of for the difficults.

Scott Belanger - 11/20/2020

Virtual application made the class more difficult then it needed to be

Tom Hogue - 11/20/2020

QAI is top notch and Jeri did an excellent job with the training.

Scott Jordan - 11/6/2020

Jeri was an excellent instructor who persevered under adverse technical issue due to the online nature of the training. 

Ralph Olive - 11/6/2020

WebEx platform even for those that are well versed in computer software, and virtual meetings is not user friendly. Please ensure you have adequate internet connection, 2 monitors, and able to multi task many pages at once. The instructor was very informed and patient with all the many issues we experienced virtually during this training.

Natasha Cannon - 11/6/2020

Jeri was absolutely amazing! We had to work through what seemed like an unsurmountable amount of content all while she kept us on-track focused and totally comfortable!

Lisa Trassert - 11/6/2020

With all the technical difficulties experienced from having to do this virtually was a pain but Jeri helped us get through this.

Hope Tyson - 11/6/2020

I enter the day on 11/2/2020 with very little knowledge of the iso 45001:2018 and left of 11/6/2020 with a lot better awareness of this standard. Jeri did a wonderful job explaining, demonstrating, and building my skills for success. 

Charles Johnson - 11/6/2020

This was a really good, in-depth course. The instructor was amazing, accommodating, experienced and extremely knowledgeable. We had a crazy week with lots of computer and connection issues and she was flexible and understanding and made sure that we had all the information we needed to be successful.

Cindy Dimeglio - 11/6/2020

There were just a few thing that can be improve but overall it was a great experience for a online training.

Antonio Sabala - 10/16/2020

Even though this class is online, it is very interactive and requires participation of all students working together. You get to apply the skills you learn in the lecture portion to a mock scenario.

Colleen Smith - 10/16/2020

Excellent instructor, very patient, right to the point and very clear on objectives and due times. Motivating and exiting times this past week.

Danny Natera - 10/16/2020

The instructor was top-notch. Pace was fast but there as alot of material to cover. Provided good examples and stories to illustrate the points made

Daren Canfield - 10/16/2020

This is a great course! A lot of great information that will be useful to all. Make sure you follow along and ask questions at anytime you feel lost because it can be easy to get lost.  

Jacob Davis - 10/16/2020

Jeri Ann is a FANTASTIC instructor!   She is very passionate about the content of this course and truly believes in the management systems!  I throughly enjoyed this class.  It helped me to reevaluate myself as an auditor and as an auditee.  I will be much more aware of what is going on the next time I am involved with an audit.

Kathleen Cafarelli - 10/16/2020

The instructor was fantastic and did a great job leading the course in a virtual environment.  Patiently answered all questions and ensure that all course participants fully understood what material was being reviewed at any given time.

Kirsten Gyllenhaal - 10/16/2020

Most trainings are dry and hard to get through but this is very interactive and useful to what I do on a daily basi

Lynne Stephens - 10/16/2020

Great course, amazing instructor.  Keep doing it well!!!!

Pedro Andujar - 10/16/2020

The instructor was very patient and extremely supportive for promoting success.

Rhonda Sanford - 10/16/2020