Overall, it was a long class HOWEVER, it's a long process to get through to do an audit. I feel that little micro breaks would be nice...just staying at station but get up and stretch. I did this on my own throughout the whole week but i don't know if others did. Jeri Ann was a great instructor, sometimes went a little fast but other than that....Fantastic job Jeri Ann

Jeanie H. - 9/29/2023

Several of the quiz questions, we worded in a way that left them a bit vague. Overall it was a very good program. It helped me quite a bit in understanding and preparing me for the future.

James M. - 9/29/2023

The training was a great experience and Jeri was excellent, the quizzes were too time consuming or I would have given the program a 5....although some of the choices did give me a good chuckle!

Leann W. - 9/29/2023

Only virtual complaint I have was just the unintentional added pressure to hurry through each assessment to avoid being the last one complete to avoid any hold up with the rest of the team. I know that was not the intent, just my opinion. Very much enjoyed this class! Thank you for the great experience!

Sharon V. - 9/29/2023

Entire experience was great, especially the learning tools that were set in place!

Julius B. - 9/29/2023

Very good class and very good instructor.

Lyn B. - 8/18/2023

Excellent training class! The instructor was very knowledgeable, patience, and gave real-life examples of how to apply the skills learned in the class.

Jodi G. - 8/18/2023

The course was very well thought out and planned. The material and website were easy to follow and navigate through. And last but not least, the instructor was very knowledgeable on the material that was being presented to the class.

David L. - 8/18/2023

The virtual platform is great. Some minor hiccups with quizzes and activities being stored in the correct location, but this issue was resolved quickly. Instructor was amazing and very helpful and knowledgeable about the ISO standard. I thought everything was great. The online format was well made and the PhaceCo system was great to use as a practice tool for being an auditor.

Nate B. - 8/18/2023

Jeri is knowledgeable and experienced regarding the material covered and she did an excellent job of conveying the requirements of this complex subject.

Cynthia N. - 8/18/2023

Jeri Ann is absolutely phenomenal as she is an expert at this field. Very grateful for this experience.

Susan L. - 8/18/2023

Overall a very informative and positive experience. The only possible negative is the need to share screens at times. I understand how it can be necessary for the mock audits however in the additional times where it is not absolutely necessarily, it was sometimes difficult to maneuver considering it was recommended for one device to be used for zoom and another device to do work on.

Andrea F. - 8/18/2023

The only thing I would change would be having us more involved with activities on day one! Listening to a lecture and participating in quizzes all day became rather overwhelming especially with the amount of material! Maybe having breakout sessions randomly would help break things up! Jeri was extremely knowledgeable and super helpful!

Lauren F. - 6/30/2023

Excellent energetic and helpful instructor, Jeri Ann, was extremely knowledgeable and patient. She was open to any feedback we may have had to perhaps make things better for future students.

Rose S. - 6/30/2023

It was very nice and informative...impressive site! However, I felt at times the quizzes were rushed, especially the last exam. I felt very rushed taking them and it was stressful. I do wish there was a better schedule/time management. I felt as though we were rushing through some parts/spent too much time on others.

Kathryn V. - 6/30/2023

The information was great and easy to follow and the director was very helpful. The experience was amazing, the instructor was very knowledgeable and patient with all questions asked, even if it was asked twice. The instructor gave use direct with the presentation and chat with us to ensure that we had all the information needed. Thank you.

Dianna H. - 6/16/2023

The trainer was fantastic - very knowledgeable and made the training interesting - thanks to both. The comprehensive nature and effectiveness of this course far exceeded my expectations - well worth the time invested - and the course leader was excellent - one of the best!

Jerry C. - 6/16/2023

I really enjoyed the mock audit portion of this training course. I felt as though it adequately built skills towards examining a process, finding audit trails and linkages to other processes, and kept it in mind to determine whether it was a one-off or a systemic issue. I did not find the ISO9001 champion module as valuable. It felt very rushed to me, and I didn't leave it feeling as though I understood the standard much better or was aware of many of the concepts. The quizzes I felt as though I

Trevor W. - 6/16/2023

Great experience! I am a beginner, but now I almost feel like a professional. The course was fun, interactive, and easy to navigate. The only minor criticism I have would be that the instructor spoke fast. However, this wasn't necessarily a bad thing. She kept things moving, and I personally enjoyed the pace. It was still easy to follow 98% of the time. She also told us to let her know if she was going too fast, so no big deal at all.

Kristen J. - 6/16/2023

The instructor was very kind, patient, and obviously knowledgeable about the course content. I am not sure how much I gained from the Champion module versus being a good test taker- ie I think I could have passed most quizzes with the 70% score or higher without prior exposure to the content. The course seemed very fast paced as well, so I feel as though I missed out on some nuances of the standard.

Trevor W. - 6/14/2023

All time was relevant and worth while. A more specific example company for the risk analysis would have been more worth while. Tough to use something so broad.

Daniel B. - 5/19/2023

The pre-training and site was somewhat difficult to navigate. Give students time to get logged in and set up before beginning instruction promptly at 8am.

Jennifer P. - 5/19/2023

Quiz score results are highlighted green or red; this can be challenging for red/ green color blind people.

Michael A. - 5/19/2023

I learned a lot & appreciate the time the instructor took.

Stephanie F. - 5/19/2023

The training was informative. I already had a decent knowledge of the concepts but this course did a deeper dive into the standards and their purposes. The QMS risk exercise was good, but if individual visual examples of the different clauses (where applicable) and examples. The instructor was good about using real life experiences in his teaching, but visual aids would be great.

Barry R. - 5/19/2023

This was a valid way to complete this training. The site was a little clunky and unpolished in places, but overall I learned about the standard and feel more confident in my knowledge after having taken the course. The lead auditor training was great. Paul did a great job training us and adding personal background information to give context.

John N. - 5/19/2023

The online is convenient. But it's harder for me only due to the fact you can't see the instructor and other class members. Training was informative and through. Sometimes the web platform didn't work properly.

Joe W. - 5/19/2023

Intermittent issues with loading the system, both participants and instructor, interrupted the flow of learning, and was frustrating when information entered was lost.

Kate J. - 5/19/2023

Auditor training was a bit overwhelming for someone new to ISO. Lots of new material is tough to go through and apply during many of the exercises. No way I could have completed many of the assignments without assistance from Teammates.

Howard H. - 5/19/2023

First experience with virtual training on line. Program was easy to understand and maneuver around. Two monitors really helps for this.

Terrence M. - 5/19/2023

The virtual experience was great, and made the training a lot more value-add and make more sense that the traditional binder full of paper!

Travis G. - 5/19/2023

Great training module.

Thomas J. - 5/5/2023

I believe that Jeri Ann performed exceptionally well during the training, despite the challenges of conducting a virtual session and having students with diverse backgrounds. She was able to deliver the course material clearly and efficiently, even with the significant amount of content that needed to be covered. I am truly grateful for her efforts and appreciate the valuable learning experience she provided.

Andres A. - 5/5/2023

The trainer performed exceptionally well in imparting new knowledge to us and sharing her practical experience as an auditor. In my opinion, this training deserves a five-star rating overall.

Taysir S. - 5/5/2023

Wonderful and energetic instructor who made an otherwise boring subject interesting.

Shannon W. - 5/5/2023

This was a great opportunity for me to strengthen my skills while being an auditor and auditee. While I am not very computer savvy I was paired with two very helpful co-students.

Laurie P. - 5/5/2023

Overall my experience was very good. Clause training matrix and mock audits helped to look into the sections in depth.

Shanthan R. - 5/5/2023

I really enjoyed this course. Dean did a fantastic job, kept us on time, and shows a true passion for this topic for lead auditing. I learned a lot. Thank you so much for everything! Greg

Greg C. - 11/11/2022

I liked the fact that there was a good time keeping and were able to go through the whole course material.

Arturo P. - 11/11/2022

Very interactive and helpful.

Botagoz S. - 11/11/2022

Setting up PhaceCo to audit worked out well. Took a little bit of time to get used to the software.

John T. - 11/11/2022

I felt rushed in competing the activities. We had an advanced class that seemed to get through things quickly. However, I myself felt rushed to keep up. It was a challenging course, but she helped us every step of the way and made sure nobody got left behind.

Lindsay B. - 8/19/2022

One suggestion would be to possibly add a day to each section of this training, this would help with unforeseen issues and the ability for the instructor to give a bit longer breaks. In some cases 5 minutes here are there makes it difficult for the students. Training is intense and a chance to relax more is nice. This is not a negative to the instructor in any way, I understand they are going with what they are given.

Julie C. - 8/19/2022

Thanks so much for all the help and guidance you gave during the sessions. Even though this was not in the typical classroom setting it was still very interactive and easy to follow along.

Jeff H. - 8/19/2022

I appreciated the check ins from the instructor to confirm the students were engaged and maintained pace with the learning material. This included the used of check marks and other indicators available through the Zoom application.

Chris M. - 8/19/2022

Trainer was knowledgeable and helpful throughout the course.

Michael S. - 8/19/2022

Instructor was extremely helpful and made sure we succeeded in every assignment.

Jayscott A. - 8/12/2022

Great Course, Very Challenging. Several issues with students using different operating systems. Ms. Jeri was very proactive in solving to the best of Her abilities or offering a work around. Up/Down loading was difficult for some to grasp.

Brian B. - 8/12/2022

Jeri went well above and beyond to ensure all participants fully understood.

William K. - 8/12/2022

Great experience. Jeri Ann Schlemmer's is a great instructor who really knows the training material and has spectacular facilitation skills. She really met the mark in many aspect but especially with her patience (A++++++). There were many issues with personnel ability to download and upload documents. This was very distracting. The class was great, a little overwhelming at times but it allowed for real life situations that an auditor will encounter. To me this class should not be an introductor

Megan M. - 8/12/2022

Having been a Federal Employee for more than 20 years, I have attended many training sessions. I can honestly say, I have not experienced an instructor with more patience and insight in ensuring that her students successfully passed the class. She is extremely knowledgeable and made the time fly with her enthusiasm and humor.

Stephen R. - 8/12/2022

The instructor was very engaging to everyone. Demonstrated a lot audit of knowledge.

Reginald T. - 8/12/2022

I liked the trainings and the slides provided. In addition, the trainer was helpful and provided educational feedback.

Kristen C. - 6/24/2022

Great course. Instructor was fantastic.

Tyler T. - 5/11/2022

This class is very helpful. The only odd area is trying to get audio working consistently for me.

Joseph B. - 3/24/2022

Jeri Ann Schlemmer was great in many ways!!! Keep her around as she is great at what she does and I don't think anyone in the class can say otherwise!

James C. - 3/24/2022

The clause training matrix approach/tool was very helpful in providing overall understanding of the standard and how to apply it. The instructor was great.

Lan F. - 3/24/2022

The Big Blue Button kept crashing though out our ISO 9001:2015 course and booting us from our breakout rooms. Jeri Ann was incredible and kept a cool head and positive demeaner throughout the entirety of the course, even with the software issues we were experiencing. Would absolutely recommend.

Jason M. - 3/24/2022

Really enjoyed the class. The instructor, Jeri Ann, was very patient and helpful with the class. The system had issues / multiple occurrences of kicking us out of team meetings. Again, Jeri Ann was very patient and helpful. I would absolutely take a class instructed by her again. Thank you Jeri Ann :)

Dennis M. - 3/24/2022

Instructor went above and beyond to ensure all attendees had an understanding of the activities taken place. Great training and very informative.

John P. - 3/24/2022

I liked the training sessions on line however for me would have been a lot better if I attend a classroom training.

Luz R. - 3/24/2022

With the knowledge and information that is provided with this course there is no doubt that you can work to establish a successful auditing career. The trainers are very knowledgeable and will help you to understand all applied information by providing real world experiences to the application of their teaching methods.

Dylan S. - 3/24/2022

Jeri Ann did a great job and was a wonderful instructor! She was patient, kind and respectful to all and ensured everyone was engaged and moved along at the same speed. The use of the chat rooms was not great the first 3 days. We were kicked out of the room several times randomly and had to log in multiple times.

Mary Sue T. - 3/24/2022

Always enjoy taking training from QAI, especially Jeri, you all are very lucky to have her on your team. She's a rock star! I would say for others the digital documents were hard to manage but it is 2022 so let's get with the times dinosaurs lol.

David E. - 3/10/2022

The big blue button....ugh. Could only get it to work on my Ipad and had multiple occasions where it took over 10 minutes to get in. This was delaying class as I could not share a screen as I was working off my laptop and monitor for everything else in class. I attended a course in December with WebEx - bring it back please. I was disappointed with the new class version, too confusing and frustrating for me with the big blue button issues. I had wonderful past experience so will return and hope

Heather H. - 3/10/2022

This was a great class and Jeri Ann was a great instructor! There is A LOT of information to cover so I do wish it was spread out a little more. Jeri Ann didn't rush anyone and made sure we all stayed on track and knew how to complete each activity. She was very knowledgeable and had great experiences to back it up! I liked the virtual aspect of it especially given current situations.

Taylor H. - 3/10/2022

The training material is well built. Jeri did amazing job in this training.

Lin L. - 3/10/2022

Jeri is very knowledge and supportive. She answered all the questions we have. Thanks,

Wenjun L. - 3/10/2022

Jeri Ann was a great instructor! The online experience was difficult for me. I am not all proficient with toggling back & forth between screens etc., and the Report Writing exercise day-4 just about did me in. In person training will always be my preference, but I'm certain next go around I will be more technically experienced with virtual. BUT, I will be coming back to QAI for future training! Thanks!

Mark S. - 3/10/2022

The expertise and energy of instructor coupled with substantive course material provided great value to this experience. Thank you Jeri Ann and QAI.

Alan W. - 3/10/2022

This has been a great experience! The 4 days get to be long coming up on the fourth day, but getting it all done at one time is rewarding in the end. Thank you Jeri for your expertise and showing us the ISO and auditor ways. I greatly appreciate all of your help along the way.

Chelsea Z. - 3/10/2022

We had a lot of internet connection issues, which made communication difficult at times. The group word search function was hard for me, you could only search one module at a time. The training material was out of this world comprehensive and exceeded my wildest dreams. Thank you for all of your help threw the whole process, you and your team that put this whole thing together were amazing. Thanking you for teaching me and my team so much.

Matthew R. - 2/24/2022

Positive: Great Experience Negative: None

Eric C. - 2/24/2022

This was amazing overall. I felt nervous in the beginning. Our instructor worked hard to make sure we all were able to understand auditing and its processes.

Brian E. - 2/24/2022

Jeri was pleasant and engaging.

Catharine M. - 2/24/2022

Amazing instructor. I learned a lot and had a blast mock auditing.

Austen N. - 2/24/2022

Would like to see in person training be option in the future.

Brian W. - 2/24/2022

Team Practice on separate breakout sessions were really interesting and enjoyable for me.

Ihsanullah A. - 1/27/2022

I felt very overwhelmed throughout the course. The amount of work per the amount of days to complete the work was too much.

Alicia B. - 1/27/2022

I think that the group exercises were really valuable to my learning in the topic. I liked how the groups were mixed in learning abilities and comfort with the standard. I think that this helped students play roles of both learner and teacher at points. I really liked the online materials, especially the clause matrix.

Jordan C. - 1/27/2022

Jeri Ann and Dean were terrific trainers. Very respectful and competent towards the material. I would recommend them to any of my fellow colleagues and will definitely be back to do a refresher course with Jeri Ann or Dean.

Jonathan R. - 1/27/2022

Jeri Ann and Dean were terrific trainers. Very respectful and competent towards the material. I would recommend them to any of my fellow colleagues and will definitely be back to do a refresher course with Jeri Ann or Dean.

Jonathan R. - 1/27/2022

The "Jeri Ann and Dean show" was fantastic. They are both extremely passionate about the subject! There is so much information that I am quite overwhelmed but have a much better understanding of the material now.

Alex S. - 1/27/2022

Jeri and Dean were great instructors. Jeri has the voice and cadence of an NPR reporter! Absolutely perfect for this type of instruction! One need for improvement is a better gatekeeper for entrance into this class. Many of those taking a Lead Auditor class have never audited or been audited. I believe these students should have to take and successfully pass a more remedial audit class, as this would have allowed for better peer-feedback during the mock-audits.

Aaron T. - 1/27/2022

Jeri Ann was wonderful. She never lost patience when we needed help or got a little lost. Had some trouble hearing Dean at times.

Dea F. - 1/27/2022

Dean and Jerri Ann are phenomenal instructors. I really appreciate the patience they have shown to every student regardless of skill level throughout the course.

April W. - 1/27/2022

Overall, this was a good experience. The only con I believe this course will have is that the days are long and looking at a monitor all day can be exhausting as well as there were some glitches to the software system.

Alyssia W. - 12/9/2021

A lot of information to digest in 4-days. It might be better to break into 2 sessions. The instructor's energy and patience was off the charts!

Dominic M. - 12/9/2021

Jeri was great she trained us on lot material and done very well. Thanks Jeri

Glen M. - 12/9/2021

Excellent Instructing by Jeri Ann. Delighted customer of your training.

Jeffery D. - 12/9/2021

Lecture was fast-paced but the instructor always stopped and answered questions.

Paul O. - 12/9/2021

Great Trainer! Very goal oriented training.

Rickie B. - 12/9/2021

This a great course for understanding how to be an effective ISO Lead Auditor.  The instructor made what is normally dry material (lots of text to get through) a pleasant learning experience.  Well done and first class!

Steve U. - 12/9/2021

This was an effective course. Jeri Ann was an excellent instructor who is clearly knowledgeable and passionate about the subject matter. The fictional PhaceCo QMS was well built and extremely valuable to the course work.

Thomas L. - 12/9/2021

Great class, instructor was great. They prepared you before you entered the class so be sure to use the info they send you prior to attending the class. If your have not used a computer much, you may struggle taking this class on line, so be prepared. I feel the class is a little too fast pace. It could easily go 5 days and believe we could retain and get into a little more detail.

Tommy G. - 12/9/2021

Jeri did a great job on conducting the course. I was a little nervous that I would not be able to learn as much at a online class.

Vanessa M. - 12/9/2021

I had a great experience with this training course. Class size was good and felt that I could answer questions. Trainer was energetic and upbeat! Online materials were interactive and it was apparent that a lot of thought went into the development of this training course. Trainee notebook is a great resource.

Antoinette R. - 11/11/2021

Very well laid out training coarse. Some of the quiz and exam questions are vague to a point of confusion to an extent. Thank you and continue what you are doing, allowing people to learn, grow and benefit from training such as this.  I look forward to taking my new experience to my company to help them grow and succeed.

Brad H. - 11/11/2021

Jeri Ann was a fantastic instructor, who was able to utilize and share her knowledge to keep the class focused and engaged. Her persistence and patience working with each student to ensure no student was left behind, especially when it involved providing assistance to resolve technical issues is commendable.   

Dave H. - 11/11/2021

FAST PACED, ENGAGING, AND SO REWARDING!  Feeling accomplished.

Mariell M. - 11/11/2021

The instructor went out of her way to make sure that all of the students fully understood the assignments and material. She really did an excellent job teaching the class.

Marquez C. - 11/11/2021

Loved the class, left feeling much more competent then I came, only suggestion I would make is it would be nice to have a little more time to complete exams through out I felt a little stressed about fitting them in through out the course.

Matthew M. - 11/11/2021

I have nothing but positive things to say about this class. The instructor Jeri was the best. I will recommend this class to my fellow coworkers

Mindy J. - 11/11/2021

As a first time ISO lead auditor student this was a great eye opening experience. I plan to apply what I learned in this to course to my job.

Moses D. - 11/11/2021

Considering the information that has to be crammed into 4 days, I'm impressed with how well it was laid out for us. and to succeed no less. Jeri was amazing. I wish I got to work with her on a regular basis. She's really amazing at her job that's for sure!!

Helen W. - 10/14/2021

The only drawback to the class was the use of CISCO webex. There were numerous times CISCO webex would require a computer restart from the students or the course instructor. The course was excellent and the activities really helped drive home the material. In my experience Microsoft Teams is a fantastic tool for remote meetings but not having used it in a setting like this not sure if it would provide an improvement over CISCO webex.

Jesse H. - 10/14/2021

On first day it was too much information and fast paced for me, but the instructor made it easier. I prefer electronic training material over paper binder. That is something I would change. The instructor, Jeri Ann, is a fantastic Teacher. One can't expect better than her. In my three days, she answered every question from the class right at the moment. Very kind, respectful, and willing to teach. She made this training easier for a student like me with limited knowledge of auditing of ISO:9001.

Jitendra P. - 10/14/2021

Jeri was fantastic as an instructor and as a mentor. Loved it!!

Marco H. - 10/14/2021

Jeri Ann is one of the best and most engaging instructors that I have worked with over the years. She is a great asset to QAI!

Matt H. - 10/14/2021

Virtual training is not an easy task. Jeri presented it in a way that was really easy to comprehend, especially for someone new to the virtual learning process.

Michael C. - 10/14/2021

Jeri Ann kept the class moving and us entertained. It was an enjoyable because it wasn't uptight. Jeri Ann is extremely knowledgeable and was able to help us with any of our questions.   The material was a little overwhelming to navigate between screens and windows sometimes but it wasn't unmanageable. It would be nice if the ISO 9001 Training Matrix was available after this course.  It has a lot of functionality and is a shame to only use it the first and second day of t

Tiffany A. - 10/14/2021

Jeri Ann was to say the least...AMAZING!!! Her personality and friendliness made the whole class feel welcome and if we were all doing this face to face. It takes a special kind of teacher to execute at this level and connect with so many so easily. Jeri Ann is that teacher! From a teaching tool aspect, I think you have one of the best interactive systems I have worked in. It is user friendly, very interactive, great to navigate.....wouldn't change a thing!!!

Albert B. - 10/7/2021

I want to say first and foremost. Jeri Ann was a great teacher and because I think she knew that I did not have any training in ISO9001 at all, she took the time and set me up with some great students. Jeri set up the break out rooms with the right people in them for all to learn. She set us all up to not to fail. Jeri keep all of our heads in to the learning system. I can't say enough about Jeri how great of a teacher she is and I'm glad I was able to take this class and she was the teacher.

Frank V. - 10/7/2021

I felt the training will be a valuable tool to help me be a better team member / lead auditor in the future. I have taken other courses in the past that I don't feel prepared me as well as this course - I feel with additional observation and participation, I will be ready to be more knowledgeable in future audits. The class was conducted in such a manner that I felt like I was part of a class instead of in a office by myself

Greg C. - 10/7/2021

Jeri Ann was a wonderful instructor! She had a continuously positive attitude and was very patient with each and every trainee. She worked to explain all of the material thoroughly and ensured that everyone had a good understanding and was able to follow along. The updated presentations contained great information, however it was difficult to follow along in the provided older material.

Jenny V. - 10/7/2021

The training was informative and practical. I definitely had a more productive experience than I was expecting especially in a virtual environment. Jeri Ann was a great instructor. I will recommend QAI for future Quality training among my peers in and out of the company. If she is available for the internal auditor class I will look to book my candidates with her, but even if she's not I'll still have them trained through QAI. 

Josh H. - 10/7/2021

Jeri was an amazing instructor! She set us up to be very successful in this class which I think is amazing skill set to have. I am walking out of this class feeling confident in my Audit process and abilities. I feel the class was very informative however there are some slides that the trainer had that I felt were very informative that we did not receive in our binder. To be able to have access to the ISO 9001 clause training matrix after the class would be awesome as well

Kayleigh W. - 10/7/2021

Once again, this is my fourth QAI Class - IATF16949, ISO14001, ISO45001 and now ISO9001. Three of these classes have been with Jeri Ann. She has absolutely made these classes worthwhile and value add to my professional life. Jeri Ann has always been professional in her demeanor and very knowledgeable/forthcoming with real work examples. Jeri Ann was patient and very encouraging.  Never once did she lose her professionalism and always treated us with kindness and fairness.  Kudos to QAI...

Mark S. - 10/7/2021

I found this course to be a great context to what I have been auditing my department against for the past year. Our instructor was the highlight of this course. She is very passionate, knowledgeable, and experienced in all aspects of the working field. She has the patience of a saint! I am very satisfied that I took this course with QAI.

Natalie S. - 10/7/2021

I just want to thank Balu for all the help and support during this class.

Camilo T - 9/23/2021

I appreciate the effort to provide remote training; however, it is difficult to have the same effectiveness as in person training. With that being said, it could be difficult for some to be ale to navigate through the multiple windows needed during the audit portion of the training. I would have like to have gone through the first audit with the entire class versus try and figure it out on your own.

Jonathon H. - 9/23/2021

Overall the class was good. I did feel like the instructor rushed through audit 1 and when it came down to audit 2, I was well behind my class mates. I blame this mostly on the virtual nature of my training, and not the instructor. Had I taken this in person, I feel I would have been more able to seek out additional help after hours as needed.

Kyle R - 9/23/2021

The only item I have to allow more time for the class, some times felt rushed which caused frustration.

Mark J - 9/23/2021

Balu did a great job! Very informative.

Paul R. - 9/23/2021

Great virtual training.

Veronica F. - 9/23/2021

Positives: The instructor is knowledgeable. Negative: Working with teams was not affective since many people like to talk and not listen. With that said, I was forced to conduct audits to another team members audit questions. That person was an experienced ISO auditor and just knew it all. My team group activities were a total waste. The activities are very rushed. We spend too much time listening to the instructor. It is really hard to stay focused.

William C. - 9/23/2021

Thank you for all the help and guidance over the last few days! I learned a ton. You did awesome!

Allison H. - 8/6/2021

There was a lot of content to cover but it was done in a manner which made it easy to retain and the breakout sessions helped with the hands-on experience.

Christina D. - 8/6/2021

This training was much more engaging and helpful than I had anticipated. The videos and examples shown reflected what an audit conversation might really be like instead of a sterile, idealized script. The presenter gave good real life examples. Role play break out groups were difficult but effective.

Denton M. - 8/6/2021

The training met my expectations.

Emily C. - 8/6/2021

The instructor took the time to thoroughly answer any questions asked. He made sure we understood the content and gave us good examples of how the information is applied. The structure of the Mock Audits was very confusing at first. Perhaps more preparation for the students would be more beneficial.

Kevin K. - 8/6/2021

Balu was a great instructor that was very familiar with the subject material.

Killiam H. - 8/6/2021

Instructor was good and knows the info. Sometimes it takes me a little longer to complete computer task and I felt rushed a bit.

Stephen A. - 8/6/2021

Great opportunity to take this course and will be recommending to my co-workers and putting a team together. I will highly recommend face-to-face training instead as navigating with several windows open is not my strongest.

Bernard B. - 7/15/2021

Thank you so much for a great class. I have been in audit situations before, but this helped my understanding. I would have loved to attend an in person class. I learn easier that way, but the virtual class was easy to follow.

Olivia L. - 7/15/2021

Very good and informational class. Very Detailed. Balu did great presenting and helping us throughout the training.

Ray W. - 7/15/2021

This was an AMAZING training session! I cannot count how many in-person and online training courses I have been a part of in my working career, but this is one that definitely stands out because it was nearly flawless in every way. We started on time, ended on time, all questions were respectively answered, and the content and its presentation as a whole were put together very well and in an easily accessible and understandable way. Jeri Ann was a fantastic instructor...incredibly well-informed.

Dan D. - 6/17/2021

I enjoyed the remote experience and class mates. Teacher Jeri Ann Schlemmer was outstanding in her understanding of ISO and real world examples. This was a very positive experience and I didn't have to leave my desk to get it done! Our company will reap the benefits of this experience for years to come. Thanks,

Dave S. - 6/17/2021

For my first quality class it went better than expected. I was super nervous since quality is not a core competency for me. I thought the course went great.

Jeremy W. - 6/17/2021

I cannot believe we covered as much information as we did and in such an efficient and thorough manner. REALLY enjoyed the interactive activities and putting it into action. AWESOME instructor.  

Kelli R. - 6/17/2021

Instructor was above and beyond. She was energetic and extremely helpful without just giving you the answer. Also made the course fun by not just droning on directly from the book, but sharing personal experiences.

Matt M. - 6/17/2021

Jeri was absolutely amazing! I was honestly dreading taking this intense 4-day course but by the 2nd day, I was hooked. Jeri did an excellent job of presenting the material and explaining all of the tasks in a way that answered all my questions before I could ask them. She also made the course and material more interesting by explaining some of the reasons behind certain clauses. These stories really added to my understanding and memory of the standard and its clauses. P.S. she deserves a raise.

Sabrina L. - 6/17/2021

This course was very helpful. I think it would be better to use a better system then Cisco, it isn't very user friendly. Great job and great course.

Alexis M. - 6/17/2021

I believe the screens should be made easier to navigate due to having to use so many.

Ben S. - 6/17/2021

The class met expectations - though some of the website material was difficult to navigate with multiple windows open.

Casey Q. - 6/17/2021

Would have been little better if book was in color. Over all very good information.

Kristy H. - 6/17/2021

The course was effective at instructing me how to be a lead auditor.

David D. - 6/17/2021

Please include an answers review sheet so that we can review our incorrect answers when the course is over. This was a good class!

Shalaka S. - 6/17/2021

At times there were too many windows open and things would be hard to navigate. I think instead of being told we could save things to our desktop, if we were told to make a folder or something it would have been easier.

Teresa G. - 6/17/2021

Our instructor was great! He was attentive and an expert on the subject. I can't wait to apply my knowledge to my work.

Tyler L. - 6/17/2021

I cannot say enough good things about this class and Ted as an instructor. I was admittedly excited for this course in the beginning and was excited to learn that i actually enjoyed the subject material and learning to audit. I would 10/10 recommend  this to any aspiring auditor. I will be back for more classes in the future.You guys do great work.

Patrick Landy - 10/23/2020