- Live instructor virtual training
- Teams:Private Virtual Session
· Anyone that needs training to audit to the ISO9001-2015 level of requirements
· Auditors that want to incorporate risk analysis into their audits
· SQA auditors
· Managers that are about to be impacted by the ISO9001-2015 publication
· QMS Transition team members
· Previously trained auditors that need to upgrade their QMS knowledge and competency
· CB Auditors and independent auditors
· QMS and ISO Consultants
· Persons interested in learning the details of ISO9001-2015
· Anyone that performs entire QMS audits and wants to audit at the most current level
· Anyone that wants to become an ISO9001-2015 Quality Lead Auditor
10 upcoming classes
3 classes are 'Confirmed Go'
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Virtual training team discounts: Pay for 2 persons in a class and the 3rd person is free in the same class
Plan Ahead, Pay Ahead and Save with QAI
|Public Class Price||Discount Type||Availability|
|$2,000 per person!||with 90-day prepayment||3 classes available at this price|
|$2,300 per person!||with 60-day prepayment||2 classes available at this price|
|$2,450 per person!||with 30-day prepayment||2 classes available at this price|
|$2,550 per person!||Under 30-Day Prepayment||3 classes available at this price|
Private virtual training Conduct a private virtual training session for your crew
Train 9 people in a private training for $15,000
I really enjoyed this course. Dean did a fantastic job, kept us on time, and shows a true passion for this topic for lead auditing. I learned a lot. Thank you so much for everything! Greg
Greg C. - 11/11/2022
I liked the fact that there was a good time keeping and were able to go through the whole course material.
Arturo P. - 11/11/2022
Very interactive and helpful.
Botagoz S. - 11/11/2022
Setting up PhaceCo to audit worked out well. Took a little bit of time to get used to the software.
John T. - 11/11/2022
I felt rushed in competing the activities. We had an advanced class that seemed to get through things quickly. However, I myself felt rushed to keep up. It was a challenging course, but she helped us every step of the way and made sure nobody got left behind.
Lindsay B. - 8/19/2022
One suggestion would be to possibly add a day to each section of this training, this would help with unforeseen issues and the ability for the instructor to give a bit longer breaks. In some cases 5 minutes here are there makes it difficult for the students. Training is intense and a chance to relax more is nice. This is not a negative to the instructor in any way, I understand they are going with what they are given.
Julie C. - 8/19/2022
Thanks so much for all the help and guidance you gave during the sessions. Even though this was not in the typical classroom setting it was still very interactive and easy to follow along.
Jeff H. - 8/19/2022
I appreciated the check ins from the instructor to confirm the students were engaged and maintained pace with the learning material. This included the used of check marks and other indicators available through the Zoom application.
Chris M. - 8/19/2022
Trainer was knowledgeable and helpful throughout the course.
Michael S. - 8/19/2022
Instructor was extremely helpful and made sure we succeeded in every assignment.
Jayscott A. - 8/12/2022
Great Course, Very Challenging. Several issues with students using different operating systems. Ms. Jeri was very proactive in solving to the best of Her abilities or offering a work around. Up/Down loading was difficult for some to grasp.
Brian B. - 8/12/2022
Jeri went well above and beyond to ensure all participants fully understood.
William K. - 8/12/2022
Great experience. Jeri Ann Schlemmer's is a great instructor who really knows the training material and has spectacular facilitation skills. She really met the mark in many aspect but especially with her patience (A++++++). There were many issues with personnel ability to download and upload documents. This was very distracting. The class was great, a little overwhelming at times but it allowed for real life situations that an auditor will encounter. To me this class should not be an introductor
Megan M. - 8/12/2022
Having been a Federal Employee for more than 20 years, I have attended many training sessions. I can honestly say, I have not experienced an instructor with more patience and insight in ensuring that her students successfully passed the class. She is extremely knowledgeable and made the time fly with her enthusiasm and humor.
Stephen R. - 8/12/2022
The instructor was very engaging to everyone. Demonstrated a lot audit of knowledge.
Reginald T. - 8/12/2022
I liked the trainings and the slides provided. In addition, the trainer was helpful and provided educational feedback.
Kristen C. - 6/24/2022
Great course. Instructor was fantastic.
Tyler T. - 5/11/2022
This class is very helpful. The only odd area is trying to get audio working consistently for me.
Joseph B. - 3/24/2022
Jeri Ann Schlemmer was great in many ways!!! Keep her around as she is great at what she does and I don't think anyone in the class can say otherwise!
James C. - 3/24/2022
The clause training matrix approach/tool was very helpful in providing overall understanding of the standard and how to apply it. The instructor was great.
Lan F. - 3/24/2022
The Big Blue Button kept crashing though out our ISO 9001:2015 course and booting us from our breakout rooms. Jeri Ann was incredible and kept a cool head and positive demeaner throughout the entirety of the course, even with the software issues we were experiencing. Would absolutely recommend.
Jason M. - 3/24/2022
Really enjoyed the class. The instructor, Jeri Ann, was very patient and helpful with the class. The system had issues / multiple occurrences of kicking us out of team meetings. Again, Jeri Ann was very patient and helpful. I would absolutely take a class instructed by her again. Thank you Jeri Ann :)
Dennis M. - 3/24/2022
Instructor went above and beyond to ensure all attendees had an understanding of the activities taken place. Great training and very informative.
John P. - 3/24/2022
I liked the training sessions on line however for me would have been a lot better if I attend a classroom training.
Luz R. - 3/24/2022
With the knowledge and information that is provided with this course there is no doubt that you can work to establish a successful auditing career. The trainers are very knowledgeable and will help you to understand all applied information by providing real world experiences to the application of their teaching methods.
Dylan S. - 3/24/2022
Jeri Ann did a great job and was a wonderful instructor! She was patient, kind and respectful to all and ensured everyone was engaged and moved along at the same speed. The use of the chat rooms was not great the first 3 days. We were kicked out of the room several times randomly and had to log in multiple times.
Mary Sue T. - 3/24/2022
Always enjoy taking training from QAI, especially Jeri, you all are very lucky to have her on your team. She's a rock star! I would say for others the digital documents were hard to manage but it is 2022 so let's get with the times dinosaurs lol.
David E. - 3/10/2022
The big blue button....ugh. Could only get it to work on my Ipad and had multiple occasions where it took over 10 minutes to get in. This was delaying class as I could not share a screen as I was working off my laptop and monitor for everything else in class. I attended a course in December with WebEx - bring it back please. I was disappointed with the new class version, too confusing and frustrating for me with the big blue button issues. I had wonderful past experience so will return and hope
Heather H. - 3/10/2022
This was a great class and Jeri Ann was a great instructor! There is A LOT of information to cover so I do wish it was spread out a little more. Jeri Ann didn't rush anyone and made sure we all stayed on track and knew how to complete each activity. She was very knowledgeable and had great experiences to back it up! I liked the virtual aspect of it especially given current situations.
Taylor H. - 3/10/2022
The training material is well built. Jeri did amazing job in this training.
Lin L. - 3/10/2022
Jeri is very knowledge and supportive. She answered all the questions we have. Thanks,
Wenjun L. - 3/10/2022
Jeri Ann was a great instructor! The online experience was difficult for me. I am not all proficient with toggling back & forth between screens etc., and the Report Writing exercise day-4 just about did me in. In person training will always be my preference, but I'm certain next go around I will be more technically experienced with virtual. BUT, I will be coming back to QAI for future training! Thanks!
Mark S. - 3/10/2022
The expertise and energy of instructor coupled with substantive course material provided great value to this experience. Thank you Jeri Ann and QAI.
Alan W. - 3/10/2022
This has been a great experience! The 4 days get to be long coming up on the fourth day, but getting it all done at one time is rewarding in the end. Thank you Jeri for your expertise and showing us the ISO and auditor ways. I greatly appreciate all of your help along the way.
Chelsea Z. - 3/10/2022
We had a lot of internet connection issues, which made communication difficult at times. The group word search function was hard for me, you could only search one module at a time. The training material was out of this world comprehensive and exceeded my wildest dreams. Thank you for all of your help threw the whole process, you and your team that put this whole thing together were amazing. Thanking you for teaching me and my team so much.
Matthew R. - 2/24/2022
Positive: Great Experience Negative: None
Eric C. - 2/24/2022
This was amazing overall. I felt nervous in the beginning. Our instructor worked hard to make sure we all were able to understand auditing and its processes.
Brian E. - 2/24/2022
Jeri was pleasant and engaging.
Catharine M. - 2/24/2022
Amazing instructor. I learned a lot and had a blast mock auditing.
Austen N. - 2/24/2022
Would like to see in person training be option in the future.
Brian W. - 2/24/2022
Team Practice on separate breakout sessions were really interesting and enjoyable for me.
Ihsanullah A. - 1/27/2022
I felt very overwhelmed throughout the course. The amount of work per the amount of days to complete the work was too much.
Alicia B. - 1/27/2022
I think that the group exercises were really valuable to my learning in the topic. I liked how the groups were mixed in learning abilities and comfort with the standard. I think that this helped students play roles of both learner and teacher at points. I really liked the online materials, especially the clause matrix.
Jordan C. - 1/27/2022
Jeri Ann and Dean were terrific trainers. Very respectful and competent towards the material. I would recommend them to any of my fellow colleagues and will definitely be back to do a refresher course with Jeri Ann or Dean.
Jonathan R. - 1/27/2022
Jeri Ann and Dean were terrific trainers. Very respectful and competent towards the material. I would recommend them to any of my fellow colleagues and will definitely be back to do a refresher course with Jeri Ann or Dean.
Jonathan R. - 1/27/2022
The "Jeri Ann and Dean show" was fantastic. They are both extremely passionate about the subject! There is so much information that I am quite overwhelmed but have a much better understanding of the material now.
Alex S. - 1/27/2022
Jeri and Dean were great instructors. Jeri has the voice and cadence of an NPR reporter! Absolutely perfect for this type of instruction! One need for improvement is a better gatekeeper for entrance into this class. Many of those taking a Lead Auditor class have never audited or been audited. I believe these students should have to take and successfully pass a more remedial audit class, as this would have allowed for better peer-feedback during the mock-audits.
Aaron T. - 1/27/2022
Jeri Ann was wonderful. She never lost patience when we needed help or got a little lost. Had some trouble hearing Dean at times.
Dea F. - 1/27/2022
Dean and Jerri Ann are phenomenal instructors. I really appreciate the patience they have shown to every student regardless of skill level throughout the course.
April W. - 1/27/2022
Overall, this was a good experience. The only con I believe this course will have is that the days are long and looking at a monitor all day can be exhausting as well as there were some glitches to the software system.
Alyssia W. - 12/9/2021
A lot of information to digest in 4-days. It might be better to break into 2 sessions. The instructor's energy and patience was off the charts!
Dominic M. - 12/9/2021
Jeri was great she trained us on lot material and done very well. Thanks Jeri
Glen M. - 12/9/2021
Excellent Instructing by Jeri Ann. Delighted customer of your training.
Jeffery D. - 12/9/2021
Lecture was fast-paced but the instructor always stopped and answered questions.
Paul O. - 12/9/2021
Great Trainer! Very goal oriented training.
Rickie B. - 12/9/2021
This a great course for understanding how to be an effective ISO Lead Auditor. The instructor made what is normally dry material (lots of text to get through) a pleasant learning experience. Well done and first class!
Steve U. - 12/9/2021
This was an effective course. Jeri Ann was an excellent instructor who is clearly knowledgeable and passionate about the subject matter. The fictional PhaceCo QMS was well built and extremely valuable to the course work.
Thomas L. - 12/9/2021
Great class, instructor was great. They prepared you before you entered the class so be sure to use the info they send you prior to attending the class. If your have not used a computer much, you may struggle taking this class on line, so be prepared. I feel the class is a little too fast pace. It could easily go 5 days and believe we could retain and get into a little more detail.
Tommy G. - 12/9/2021
Jeri did a great job on conducting the course. I was a little nervous that I would not be able to learn as much at a online class.
Vanessa M. - 12/9/2021
I had a great experience with this training course. Class size was good and felt that I could answer questions. Trainer was energetic and upbeat! Online materials were interactive and it was apparent that a lot of thought went into the development of this training course. Trainee notebook is a great resource.
Antoinette R. - 11/11/2021
Very well laid out training coarse. Some of the quiz and exam questions are vague to a point of confusion to an extent. Thank you and continue what you are doing, allowing people to learn, grow and benefit from training such as this. I look forward to taking my new experience to my company to help them grow and succeed.
Brad H. - 11/11/2021
Jeri Ann was a fantastic instructor, who was able to utilize and share her knowledge to keep the class focused and engaged. Her persistence and patience working with each student to ensure no student was left behind, especially when it involved providing assistance to resolve technical issues is commendable.
Dave H. - 11/11/2021
FAST PACED, ENGAGING, AND SO REWARDING! Feeling accomplished.
Mariell M. - 11/11/2021
The instructor went out of her way to make sure that all of the students fully understood the assignments and material. She really did an excellent job teaching the class.
Marquez C. - 11/11/2021
Loved the class, left feeling much more competent then I came, only suggestion I would make is it would be nice to have a little more time to complete exams through out I felt a little stressed about fitting them in through out the course.
Matthew M. - 11/11/2021
I have nothing but positive things to say about this class. The instructor Jeri was the best. I will recommend this class to my fellow coworkers
Mindy J. - 11/11/2021
As a first time ISO lead auditor student this was a great eye opening experience. I plan to apply what I learned in this to course to my job.
Moses D. - 11/11/2021
Considering the information that has to be crammed into 4 days, I'm impressed with how well it was laid out for us. and to succeed no less. Jeri was amazing. I wish I got to work with her on a regular basis. She's really amazing at her job that's for sure!!
Helen W. - 10/14/2021
The only drawback to the class was the use of CISCO webex. There were numerous times CISCO webex would require a computer restart from the students or the course instructor. The course was excellent and the activities really helped drive home the material. In my experience Microsoft Teams is a fantastic tool for remote meetings but not having used it in a setting like this not sure if it would provide an improvement over CISCO webex.
Jesse H. - 10/14/2021
On first day it was too much information and fast paced for me, but the instructor made it easier. I prefer electronic training material over paper binder. That is something I would change. The instructor, Jeri Ann, is a fantastic Teacher. One can't expect better than her. In my three days, she answered every question from the class right at the moment. Very kind, respectful, and willing to teach. She made this training easier for a student like me with limited knowledge of auditing of ISO:9001.
Jitendra P. - 10/14/2021
Jeri was fantastic as an instructor and as a mentor. Loved it!!
Marco H. - 10/14/2021
Jeri Ann is one of the best and most engaging instructors that I have worked with over the years. She is a great asset to QAI!
Matt H. - 10/14/2021
Virtual training is not an easy task. Jeri presented it in a way that was really easy to comprehend, especially for someone new to the virtual learning process.
Michael C. - 10/14/2021
Jeri Ann kept the class moving and us entertained. It was an enjoyable because it wasn't uptight. Jeri Ann is extremely knowledgeable and was able to help us with any of our questions. The material was a little overwhelming to navigate between screens and windows sometimes but it wasn't unmanageable. It would be nice if the ISO 9001 Training Matrix was available after this course. It has a lot of functionality and is a shame to only use it the first and second day of t
Tiffany A. - 10/14/2021
Jeri Ann was to say the least...AMAZING!!! Her personality and friendliness made the whole class feel welcome and if we were all doing this face to face. It takes a special kind of teacher to execute at this level and connect with so many so easily. Jeri Ann is that teacher! From a teaching tool aspect, I think you have one of the best interactive systems I have worked in. It is user friendly, very interactive, great to navigate.....wouldn't change a thing!!!
Albert B. - 10/7/2021
I want to say first and foremost. Jeri Ann was a great teacher and because I think she knew that I did not have any training in ISO9001 at all, she took the time and set me up with some great students. Jeri set up the break out rooms with the right people in them for all to learn. She set us all up to not to fail. Jeri keep all of our heads in to the learning system. I can't say enough about Jeri how great of a teacher she is and I'm glad I was able to take this class and she was the teacher.
Frank V. - 10/7/2021
I felt the training will be a valuable tool to help me be a better team member / lead auditor in the future. I have taken other courses in the past that I don't feel prepared me as well as this course - I feel with additional observation and participation, I will be ready to be more knowledgeable in future audits. The class was conducted in such a manner that I felt like I was part of a class instead of in a office by myself
Greg C. - 10/7/2021
Jeri Ann was a wonderful instructor! She had a continuously positive attitude and was very patient with each and every trainee. She worked to explain all of the material thoroughly and ensured that everyone had a good understanding and was able to follow along. The updated presentations contained great information, however it was difficult to follow along in the provided older material.
Jenny V. - 10/7/2021
The training was informative and practical. I definitely had a more productive experience than I was expecting especially in a virtual environment. Jeri Ann was a great instructor. I will recommend QAI for future Quality training among my peers in and out of the company. If she is available for the internal auditor class I will look to book my candidates with her, but even if she's not I'll still have them trained through QAI.
Josh H. - 10/7/2021
Jeri was an amazing instructor! She set us up to be very successful in this class which I think is amazing skill set to have. I am walking out of this class feeling confident in my Audit process and abilities. I feel the class was very informative however there are some slides that the trainer had that I felt were very informative that we did not receive in our binder. To be able to have access to the ISO 9001 clause training matrix after the class would be awesome as well
Kayleigh W. - 10/7/2021
Once again, this is my fourth QAI Class - IATF16949, ISO14001, ISO45001 and now ISO9001. Three of these classes have been with Jeri Ann. She has absolutely made these classes worthwhile and value add to my professional life. Jeri Ann has always been professional in her demeanor and very knowledgeable/forthcoming with real work examples. Jeri Ann was patient and very encouraging. Never once did she lose her professionalism and always treated us with kindness and fairness. Kudos to QAI...
Mark S. - 10/7/2021
I found this course to be a great context to what I have been auditing my department against for the past year. Our instructor was the highlight of this course. She is very passionate, knowledgeable, and experienced in all aspects of the working field. She has the patience of a saint! I am very satisfied that I took this course with QAI.
Natalie S. - 10/7/2021
I just want to thank Balu for all the help and support during this class.
Camilo T - 9/23/2021
I appreciate the effort to provide remote training; however, it is difficult to have the same effectiveness as in person training. With that being said, it could be difficult for some to be ale to navigate through the multiple windows needed during the audit portion of the training. I would have like to have gone through the first audit with the entire class versus try and figure it out on your own.
Jonathon H. - 9/23/2021
Overall the class was good. I did feel like the instructor rushed through audit 1 and when it came down to audit 2, I was well behind my class mates. I blame this mostly on the virtual nature of my training, and not the instructor. Had I taken this in person, I feel I would have been more able to seek out additional help after hours as needed.
Kyle R - 9/23/2021
The only item I have to allow more time for the class, some times felt rushed which caused frustration.
Mark J - 9/23/2021
Balu did a great job! Very informative.
Paul R. - 9/23/2021
Great virtual training.
Veronica F. - 9/23/2021
Positives: The instructor is knowledgeable. Negative: Working with teams was not affective since many people like to talk and not listen. With that said, I was forced to conduct audits to another team members audit questions. That person was an experienced ISO auditor and just knew it all. My team group activities were a total waste. The activities are very rushed. We spend too much time listening to the instructor. It is really hard to stay focused.
William C. - 9/23/2021
Thank you for all the help and guidance over the last few days! I learned a ton. You did awesome!
Allison H. - 8/6/2021
There was a lot of content to cover but it was done in a manner which made it easy to retain and the breakout sessions helped with the hands-on experience.
Christina D. - 8/6/2021
This training was much more engaging and helpful than I had anticipated. The videos and examples shown reflected what an audit conversation might really be like instead of a sterile, idealized script. The presenter gave good real life examples. Role play break out groups were difficult but effective.
Denton M. - 8/6/2021
The training met my expectations.
Emily C. - 8/6/2021
The instructor took the time to thoroughly answer any questions asked. He made sure we understood the content and gave us good examples of how the information is applied. The structure of the Mock Audits was very confusing at first. Perhaps more preparation for the students would be more beneficial.
Kevin K. - 8/6/2021
Balu was a great instructor that was very familiar with the subject material.
Killiam H. - 8/6/2021
Instructor was good and knows the info. Sometimes it takes me a little longer to complete computer task and I felt rushed a bit.
Stephen A. - 8/6/2021
Great opportunity to take this course and will be recommending to my co-workers and putting a team together. I will highly recommend face-to-face training instead as navigating with several windows open is not my strongest.
Bernard B. - 7/15/2021
Thank you so much for a great class. I have been in audit situations before, but this helped my understanding. I would have loved to attend an in person class. I learn easier that way, but the virtual class was easy to follow.
Olivia L. - 7/15/2021
Very good and informational class. Very Detailed. Balu did great presenting and helping us throughout the training.
Ray W. - 7/15/2021
This was an AMAZING training session! I cannot count how many in-person and online training courses I have been a part of in my working career, but this is one that definitely stands out because it was nearly flawless in every way. We started on time, ended on time, all questions were respectively answered, and the content and its presentation as a whole were put together very well and in an easily accessible and understandable way. Jeri Ann was a fantastic instructor...incredibly well-informed.
Dan D. - 6/17/2021
I enjoyed the remote experience and class mates. Teacher Jeri Ann Schlemmer was outstanding in her understanding of ISO and real world examples. This was a very positive experience and I didn't have to leave my desk to get it done! Our company will reap the benefits of this experience for years to come. Thanks,
Dave S. - 6/17/2021
For my first quality class it went better than expected. I was super nervous since quality is not a core competency for me. I thought the course went great.
Jeremy W. - 6/17/2021
I cannot believe we covered as much information as we did and in such an efficient and thorough manner. REALLY enjoyed the interactive activities and putting it into action. AWESOME instructor.
Kelli R. - 6/17/2021
Instructor was above and beyond. She was energetic and extremely helpful without just giving you the answer. Also made the course fun by not just droning on directly from the book, but sharing personal experiences.
Matt M. - 6/17/2021
Jeri was absolutely amazing! I was honestly dreading taking this intense 4-day course but by the 2nd day, I was hooked. Jeri did an excellent job of presenting the material and explaining all of the tasks in a way that answered all my questions before I could ask them. She also made the course and material more interesting by explaining some of the reasons behind certain clauses. These stories really added to my understanding and memory of the standard and its clauses. P.S. she deserves a raise.
Sabrina L. - 6/17/2021
This course was very helpful. I think it would be better to use a better system then Cisco, it isn't very user friendly. Great job and great course.
Alexis M. - 6/17/2021
I believe the screens should be made easier to navigate due to having to use so many.
Ben S. - 6/17/2021
The class met expectations - though some of the website material was difficult to navigate with multiple windows open.
Casey Q. - 6/17/2021
Would have been little better if book was in color. Over all very good information.
Kristy H. - 6/17/2021
The course was effective at instructing me how to be a lead auditor.
David D. - 6/17/2021
Please include an answers review sheet so that we can review our incorrect answers when the course is over. This was a good class!
Shalaka S. - 6/17/2021
At times there were too many windows open and things would be hard to navigate. I think instead of being told we could save things to our desktop, if we were told to make a folder or something it would have been easier.
Teresa G. - 6/17/2021
Our instructor was great! He was attentive and an expert on the subject. I can't wait to apply my knowledge to my work.
Tyler L. - 6/17/2021
I cannot say enough good things about this class and Ted as an instructor. I was admittedly excited for this course in the beginning and was excited to learn that i actually enjoyed the subject material and learning to audit. I would 10/10 recommend this to any aspiring auditor. I will be back for more classes in the future.You guys do great work.
Patrick Landy - 10/23/2020